Swissôtel Resort Sochi Kamelia 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.8/5 1.515 görüş

Swissôtel Resort Sochi Kamelia - Image 1
Swissôtel Resort Sochi Kamelia - Image 2
Swissôtel Resort Sochi Kamelia - Image 3
Swissôtel Resort Sochi Kamelia - Image 4
89 Kurortny Prospect, 354002 SOCHI, Russia

Açıklama

Otel ekstraları

  • Private sandy beach

  • Open heated swimming pool

  • Kids' facilities

  • Private blooming park

  • Business facilities

Konaklama olanaklarımız

Otelin konumu

Swissôtel Resort Sochi Kamelia

89 Kurortny Prospect
354002 SOCHI
Russia

GPS:43.562666, 39.756605

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.8/5  1.515 görüş

TripAdvisor Derecesi  4.5/5  1.422 görüş

Perfect!

Tripadvisor puanı 5.0/5

kinky_potato TripAdvisor onaylı yorum

One of the best hotels i had a pleasure to stay in. Clean, spacious rooms with an amazing view. Breakfast is nice. Amazing SPA and swimming pool. Huge thanks to Front Desk and Concierge team for a wonderful holiday.

Dear GuestA600Go, we very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. We hope your next visit will be as pleasant as the previous one and will wait you again! Natalia Lazurenkova, Director of Customer Relations and Quality Management.

Overpriced

Tripadvisor puanı 2.0/5

WillVernonLondon Couples - TripAdvisor onaylı yorum

Price was very high for what it was. Room rather small. Decor a bit tired and needed a refurb. Gross old stickers on the glass partition between bathroom and bedroom. Contents of minibar low quality and not very special. Staff in spa very grumpy and unfriendly. Breakfast not v good, v cramped and busy area. Fresh orange juice mixed with concentrate. Cheap, unattractive place mats on tables. food at breakfast was mostly cold. Interior design in breakfast cafe very old and not very nice. Dark room, hasn't been refurbed for a v long time. Lobby area cluttered with unattractive nick-nacks and strange soft-toy shop. Old chairs in lobby, look like they were fashionable maybe 20 years ago. Staff not apologetic over delays to service. No slippers or dressing-gowns in the spa. Bar staff grumpy and not friendly. Not 5-star service.

Dear Mr. Vernon, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Sochi Kamelia. We are sorry that the experience did not meet your expectations; please allow us to express our sincerest apologies. We were devastated to receive such negative comments. And we are very sorry and truly concerned that we could not provide you with the wonderful experience. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. Our General Manager is fully informed off all and every of your comments. All department heads concerned have received proper notices and instructions on their personnel. On the phone earlier I wanted to apologize personally and on behalf of our General Manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We will wait you in our Hotel and will do our best to meet and even exceed your expactations. Best regards, Natalia Lazurenkova, Director of Customer Relations and Quality Management and all Swissotel team.

stolen goods

Tripadvisor puanı 2.0/5

FarAway714413 Aileler - TripAdvisor onaylı yorum

The hotel itself is beautiful, also all rooms are ok. We liked the territory of the resort, it is almost like a dendrarium. First disappointment is that they totally ignore all.accor privilege status, most of the usual perks will be available. This is the first time that a accor hotel had so little regard for the loyalty status. Second disappointment is that the hotel is not safe, keep your eye on your belongings. We have forget airpods pro in a hotel room after checking out and they said they were never found (but we know for a fact that they were left in the hotel room which is also confirmed by locator). Breakfast were moderate, not suitable for 5* hotel, but ok, that is not the main thing at the seaside. They have very good restaurants in the hotel. Wifi speed is fair. For a 4* hotel I would put 5* review if they wouldn't stole my airpods, but for a 5* hotel I would say it is a weak 4*.

Dear Dimitrij , In continuation of our correspondence, let us to thank you again for choosing for your stay Swissôtel Resort Sochi Kamelia. Again I want to repeat that we are sorry for situation with air pods. As we agreed we will wait you with great pleasure and will try to make you happy every moment. With best regards, Natalia Lazurenkova, Director of Customer Relations and Quality Management.

Small Piece of Luxury in Beautiful sochi

Tripadvisor puanı 5.0/5

Lewsha03 Couples - TripAdvisor onaylı yorum

It’s a gorgeous luxury hotel with beach view. There is everything you may need, from Recreation: Tennis court, kids club , Fitness center to Luxury small boutique of Italian Brands. The room is spacious and elegant with all the necessary amenities. It has large minibar with delicious snacks. - wonderful food and professional service from the restaurants , loved the Asian restaurant with the sea view . - Breakfast buffet is exceptional. - Spa : We tried Balinese couple massage. It was amazing . (Widiya- Balinese herself) - was just Amazing . She made sure I was Comfortable and relaxed the most. - Excellent service from all the staffs. They made sure we had Amazing time. Also I want to highlight, on arrival , we remember that we forgot a medicine and didn’t want to go back to the city center to buy it, we asked the hotel Reception if they could help us to buy it . They arranged it very quick.

Dear Guest, we very much appreciate your comments regarding your stay at the Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Natalia Lazurenkova, Director of Customer Relations and Quality Management.

Kamelia Purovel spa Best place to visit

Tripadvisor puanı 5.0/5

W574XIdmitryk İş - TripAdvisor onaylı yorum

Amazing place! This place been recommended to me one of my friends from Canada and once we have landed in Sochi we decided to visit this beautiful Resort and Spa. One of the kind location in the city central area, super clean and well maintained surrounded territory, secured with just amazing views from the pool. I have to say a separate Thank you to the lady Natalia from the Spa zone! What a service!!! Cant even imagine that such a persons exist in the world ! She introduce to me all the spa zones ,explained how to use the surrounding equipment and at the end promote me to try a Thai massage.. After all I got a supper big relaxation and couldn't even speak it was so nice ! We highly recommend to visit this place!

Dear Dmitry, we very much appreciate your comments regarding your vizit to Swissôtel Resort Sochi Kamelia. It is always a pleasure to receive such emotional and positive feedback. I will share your comments with our team and of course with Nataly. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Natalia Lazurenkova, Director of Customer Relations and Quality Management.

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 263 görüş 8.2/10 Konum
  • 494 görüş 8.2/10 Oda
  • 785 görüş 9.2/10 Hizmet
  • 6 görüş 2/10 Wifi
  • 511 görüş 9.3/10 Otel Donanımları
  • 402 görüş 9.6/10 Kahvaltı
  • 235 görüş 8.8/10 Plaj
  • 230 görüş 8.6/10 Hijyen

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Sochi şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.