Rixos Sungate - The Land Of Legends Erişimi 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 4.838 görüş

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Ciftecesmeler Mevkii Beldibi, Kemer, 0 ANTALYA, Türkiye

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Otel ekstraları

  • Muhteşem eğlence

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  • Kongre Merkezi

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Otelin konumu

Rixos Sungate - The Land Of Legends Erişimi

Ciftecesmeler Mevkii Beldibi, Kemer
0 ANTALYA
Türkiye

GPS:36.70208, 30.5727

Telefon
Faks +90 242 824 01 13

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Bar
  • Toplantı odaları

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.3/5  4.838 görüş

TripAdvisor Derecesi  4.5/5  7.114 görüş

2023 mükemmeliyet sertifikası

One of the best holiday we ever had

Tripadvisor puanı 5.0/5

Ilayda C TripAdvisor onaylı yorum

We chose it for Ramadan holiday. We had an incredibly enjoyable time. There were wonderful workshops for our children at the Kids Club, we couldn't resist and entered the workshops with them. There were carnivals and shows for children in the evenings, they were great too. The food was above our expectations. We are not used to such tastes in crowded hotels. There were concerts with evening artists. Unfortunately, on the last day, our son fell off the scooter because he was driving too fast and hit his head. The hotel staff and kids club staff were so caring that we cannot thank them all enough. They took care of our oldest son while we were in the emergency room. They constantly supported us in every way. We left one day late because we were under observation. We would especially like to thank Ms. Melike, who works in guest relations. She was always on call and helped us with whatever we asked for. Thank you for caring about it as if it had happened to your own child. Our son is fine now, thank God, we got through this process, we wanted to thank all the hotel staff again 🙏🙏🙏🙏

Our Valued Guest, We would like to express our sincere thanks for your review and warm words. We look forward to seeing you again at our Rixos Sungate Hotel and until then we send our regards. Sincerest regards,

Best holiday ever!

Tripadvisor puanı 5.0/5

Sun-o-Rita TripAdvisor onaylı yorum

The hotel room was immaculate with staff on hand to help and assist you. The beds were made and everything was perfect. There were several pools which were in walking distance so the whole family could enjoy, with sun beds to relax on while my children swam. The bar was close and waiters with roller skates weaved in and out taking our orders and delivering our cocktails with always a smile! The warm indoor pool was always there for a evening dip as well as the vitamin bar all day with amazing, delicious fresh juices such as carrot juice and apple juice. The Rixy Club (kids club) was amazing where we could make reservations to do the subjects we enjoy like painting, ceramics/pottery, wood working and science workshops. It was wonderful seeing my kids flourish in new subjects they have never tried before. There were two main restaurants were you have a wide range of foods to chose from as it is a buffet. All the foods are fabulous and you can go there for breakfast , lunch or even dinner. Not only this there was a snack bar on the beach edge were you could also have lunch too. As our family stayed at this Rixos for eleven days, we got to go to an Al A Carte restaurant for one night only. There were four Al A Carte restaurants such as the Bonzi which did Japanese food, the Mandarin which did Chinese food , the Cactus which did Mexican food and the other one. The free access to land of legends was amazing, however with only one time slot to leave from the hotel and come back, it was quite difficult to keep up with the times and there was no option to come back earlier especially in the heat of the day which would have been beneficial. In the land of legends the queues weren't too long however that may have depended on when we went (April) and on the peak times. There was also a relaxing beach (manmade but with sand) and many water rides and well as ordinary ones. There was the option to buy food but this was not included with the all-inclusive at the Rixos. The dolphin show that was on we we were there was absolutely spectacular and the whole family was amazed - it definitely worth it to watch with or without kid, however I'm not sure if this is a recurring thing. Overall we enjoyed our stay and we were overwhelmed by the sheer scale of the resort and how many facilities there were (cafe's, tennis courts, basketball court, volleyball court, football court, indoor swimming pool, many outdoor swimming pools, many eating areas - some were still opening, the rixy club etc.)

Our Esteemed Guest Many thanks for your wonderful review! We value your feedback and are delighted that you had a wonderful stay at Rixos Sungate. Our entire team looks forward to your next visit to Rixos Sungate. Sincerest regards,

I always go to Rixos only it has been 15 years , the service is perfect , I would like to thank Mrs.maisem guest relatio

Tripadvisor puanı 5.0/5

Departure34476565855 TripAdvisor onaylı yorum

I always go to Rixos only it has been 15 years , the service is perfect , I would like to thank Mrs.maisem guest relation for helping me , the food is just according to our liking , it was a good experience over all ,I recommend it especially for family’s

Our Valued Guest, We would like to express our gratitude for your valuable support regarding our services and we would be happy to serve you again on your next travel. Should you require any further assistance in any matter, please do not hesitate to let us know. Sincerest regards,

Yetersiz hizmet

Avis müşterileri puanı 2.5/5

Anonim Aileler - ALL için doğrulanmış yorumlar

4 günlük ailece planladığımız seyahatımızde, oda temizliğimizin 3. Günde ancak tam yapılması( çöp kutluarı ve kirli bardakları almıyorlardı), yemekhanede her gün masayı kendimizin temizlemesi, hiç bir personele ulaşamamış olmam, personelin türkçe bilmiyor olması benim için kötü bir deneyimdi

Sayın Fatma S., Rixos Sungate - The Land Of Legends Access ‘da gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Yaşamış olduğunuz olumsuz deneyim ile ilgili ekip üyeleri ile gerçekleştirdiğim görüşme sonucu, aynı durumun ilerleyen tarihlerde, tekrar meydana gelmesini engellemek amacı ile gerekli önlemlerin alındığını bildirmek isterim. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla,

Almost perfect but not quite

Tripadvisor puanı 4.0/5

Chandling TripAdvisor onaylı yorum

Fantastic resort with probably the best facilities I've experienced in Turkey but it does have some flaws. We had upgraded to the Marine Jacuzzi room which was superb, the room was spacious for my wife and 11 year old with a balcony that was truly huge. The pool area that served the marine block was a great place to spend the day, the staff were attentive, smiling and very professional and a credit to the resort. I use the gym a lot at home and the gym at Rixos Sungate is absolutely superb, there is a large and comprehensive free weight area. A great range of static machines and a mass of treadmills and bikes etc. Kids club is huge and has a lot more to offer than some of the smaller complexes in the area. My son went in there on a couple of occasions but at 11 he's perhaps getting a little too old for what they had to offer. The resort was constantly being maintained and I genuinely think they were doing a great job of this although there were a very few area that were looking in need of a little TLC. Unfortunately the resort is let down by its inability to cater for people with special dietary needs. My wife is a vegetarian who is gluten and lactose intolerant and despite numerous chats with guest relations she was pretty much scuppered with what was on offer. Fresh juices were not on offer but only ones from concentrate which were terrible. No fruit salad for breakfast only some chopped apple and unpeeled chopped orange. The whole main buffet restaurant experience was not what we usually expect from stays at other hotels but to be honest for a lot of people it may well be fine. We are back at Rixos Sungate in August and I guess that is testament to how much we enjoyed our first stay. This time however we will pop to Megros (supermarket) to pick up some provisions to cater for my wife.

Dear Esteemed Guest, Thank you so much for choosing Rixos Sungate Hotel and for your feedback. We appreciate your trust but deeply regret that you experienced some inconveniences during your stay. Your comments have been forwarded to the relevant department heads and will be taken into consideration in the future. We hope that you will give us the opportunity to welcome you back to our hotel and will do everything in our power to ensure that your stay is as comfortable as possible. Yours sincerely,

ile iş birliği içinde TripAdvisor

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