Mercure Hotel Duesseldorf Sued 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 3.4/5 36 görüş

En iyi fiyat
garantisi
Mercure Hotel Duesseldorf Sued - Image 1
Mercure Hotel Duesseldorf Sued - Image 2
Mercure Hotel Duesseldorf Sued - Image 3
Mercure Hotel Duesseldorf Sued - Image 4
Am Schoenenkamp 9, 40599 DÜSSELDORF, Almanya

Açıklama

Otel ekstraları

Mercure Düsseldorf Süd, iş amaçlı seyahat eden yolcular için ideal bir çıkış noktasıdır. Otelde en fazla 300 kişinin ağırlanabildiği 9 toplantı odası bulunur. Otel, tatil için seyahat eden konukların şehri keşfedebilmesi için ideal konumdadır.

Konaklama olanaklarımız

Otelin konumu

Mercure Hotel Duesseldorf Sued

Am Schoenenkamp 9
40599 DÜSSELDORF
Almanya

GPS:51.189465, 6.86391

Telefon
Faks +49 211 87575455

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

Radschläger

Our restaurant serves up delightful regional and international cuisine for you to sample, as well as attractive lunch ideas from Monday to Saturday. In fine weather, why not try the terrace with its barbecue options and enjoyable social events.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  3.4/5  36 görüş

TripAdvisor Derecesi  3.5/5  336 görüş

Very bad

Tripadvisor puanı 1.0/5

Curious42032478420 TripAdvisor onaylı yorum

The worst hotel and staff, I would never stay there again, bad in every way, noise from the cars, if you facing the road , damp on walls, unhelpful reception staff, nothing to do round the hotel, I wouldn't recommend this hotel just check the rest of the reviews, I wish I did before I booked

Dear Guest, Thank you for this review about your recent stay. We're sorry to hear that your experience did not meet your expectations. We take pride in our hotel's cleanliness and our elevated hygiene & prevention measures, which include the ALLSAFE label standards. It's also disappointing to hear about your perception of our staff, as we usually receive compliments on our service. We are surprised to hear about the noise issue, given our double-glazed windows and the availability of quieter rooms upon request. Regarding the location, many guests appreciate our proximity to various attractions and the ease of access to public transport and motorway junctions. While we understand that every guest has unique preferences and expectations, we strive to provide the best possible service and amenities. We hope we can welcome you back in the future. Kind regards, Tim Bergmann, General Manager

Need to be refurbished

Tripadvisor puanı 3.0/5

Davidcau İş - TripAdvisor onaylı yorum

Is that a Mercure Hotel ? No, this is not reflected the standard . Feeling is not so warm, humidity in the room… The ventilation not working … Hotel kindly make the parking for free in compensation. A lot to do here to join the standing. Make your choice but I will not recommend this place for 2 person but just for a business trip saver

Dear David, Thank you for taking the time to share your review. We're pleased to hear that you appreciated the complimentary parking provided during your stay. We regret to hear about your concerns regarding room conditions and the ventilation system. Our hotel strives to maintain the highest standards of comfort and service, and we apologize if we fell short in this instance. Please rest assured that we are committed to providing excellent accommodations and service to all our guests. We hope to have the pleasure of welcoming you back. Best regards, Tim Bergmann, General Manager

Pleasant hotel in a quiet industrial neighborhood.

Tripadvisor puanı 4.0/5

QWTeo İş - TripAdvisor onaylı yorum

Pros: Price: Hotel provided decent value for the price paid. Staff: Reception and restaurant staff were very friendly and provided good service. One of the breakfast staff even bothered to introduce the breakfast area to me. Room: A small piece of chocolate was placed on each pillow upon check in, a pleasant surprise. Cons: Area: Quiet neighborhood with few to little eateries within walking distance but this is probably because it is located to serve the industrial neighborhood. Room: The air-conditioning was not working (apparently for the whole building as mentioned by the reception). The room amenities were not replenished on my 2nd day (i.e. tea and coffee bags). Hotel Premises: There was only 1 lift available for the whole hotel (highest being 4th floor) and a refurbishment is definitely recommended. Signs of ageing seen everywhere.

Worst Mercure ever

Tripadvisor puanı 1.0/5

Jérome V Couples - TripAdvisor onaylı yorum

Not recommend. Very old Mercure faling apart. Bad service. Poor English. We wanted just the keys at 14.40 because we had an appointment at 15.00. They would not give us any room...while at 9.00 the cleaning lady knocked at our room. So don't tell us we can't have one 20 min before. Parking is 25 euros which is ridiculous for a place outside the city. Finally they wanted us to pay 40 euros extra while my reservation clearly showed that I fully paid. It took 3 people to clear this. Do not go there. Worst mercure I have ever been

DISASTER IN A MERCURE

Tripadvisor puanı 1.0/5

hbturan Aileler - TripAdvisor onaylı yorum

We have been received by the only staff in duty at reception who do not speak English. We have been assigned two rooms at 30 degrees C inside and with the Air conditioner Out of order in both rooms. We have arrived at 4h00 pm and asked the housekeeper to put the A/C on. After 1 hour still no cooling and error message on the control unit. We complained to the reception staff who told us no access to technical staff. We reminded him that hotel is described as having air conditioner and asked him TO CHANGE THE ROOMS. He assigned finally two rooms in two different FLOORS whereas it was a mandatory request from our end to have two nearby rooms and DEFINITELY AT THE SAME FLOOR.Because of my handicapped autistic daughter. We have an EU valide Handicapped Parking card and despite the bad adventure with AC in the rooms, reception refused to offer us parking with free of charge. THIS HOTEL SHOULD NOT BEAR THE MARK OF MERCURE ! VERY BAD EXPERIENCE. CONTACT ME AT hb.turan@gmail.com the situation is real serious

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 118 görüş 6.9/10 Konum
  • 400 görüş 4.8/10 Oda
  • 250 görüş 7.2/10 Hizmet
  • 27 görüş 3/10 Wifi
  • 240 görüş 2.7/10 Hijyen
  • 169 görüş 4.4/10 Konfor
  • 139 görüş 8/10 Kahvaltı
  • 129 görüş 1.2/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Düsseldorf şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.