Hôtel Mercure Nantes Centre Passage Pommeraye 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 1.000 görüş

Hôtel Mercure Nantes Centre Passage Pommeraye - Image 1
Hôtel Mercure Nantes Centre Passage Pommeraye - Image 2
Hôtel Mercure Nantes Centre Passage Pommeraye - Image 3
Hôtel Mercure Nantes Centre Passage Pommeraye - Image 4
2 Rue Boileau, 44000 NANTES, France

Açıklama

Otel ekstraları

  • In the tranquil pedestrian streets of the city center

  • Breakfast with local produce

  • 10 minutes from the train station and 20 minutes from the airport

  • Direct access: Congress Center / La Beaujoire exhibition center

  • Paid car park 160 yds away (Graslin)

Konaklama olanaklarımız

Otelin konumu

Hôtel Mercure Nantes Centre Passage Pommeraye

2 Rue Boileau
44000 NANTES
France

GPS:47.214108, -1.560276

Telefon

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

POMMERAYE

After a day of work or visiting Nantes, relax in our lounges and enjoy a selection of local beers or white wines, including the famous Muscadet!

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  1.000 görüş

TripAdvisor Derecesi  4.5/5  849 görüş

2023 mükemmeliyet sertifikası

Perfect stay

Tripadvisor puanı 5.0/5

Julie B TripAdvisor onaylı yorum

Perfect stay! I discovered this place for a business trip. Well located and quiet hotel, tasteful decoration. Perfect breakfast, beautiful baguette and pastries. The team is very nice. I would love to come back next time :)

Thanks for this lovely review. Hope to see you again for a new stay in Nantes.

Uninspiring but comfortable.

Tripadvisor puanı 3.0/5

25510 TripAdvisor onaylı yorum

First impressions are vital Unfortunately, the reception area is disappointing because there is no official reception area, it seems the breakfast area is also the reception area No sense of authority here much to my displeasure. Our room was comfortable, small, internet okay but no tea/ coffee supplied although you could pay for it down in breakfast area which I thought was a bit mean!. However, most disappointing of all, is the bleak uninspiring black walls in the room,, Gave our room quite a depressing atmosphere. Service was not great. No towels one day until we asked. The good news is that the location is excellent and the bed is soft.They allowed us to store our luggage for a couple of hours. Much appreciated! Also, Nantes is a great place for a visit

Thank you for your feedback. We apologize for the disappointing first impression you had of our reception area. We understand how important it is to have a separate and well-defined reception area for some guest. In our hotel, it's a real choice to be different. We imagined our hotel as a Family House and that's why there is no reception desk. The lobby is also used for breakfast service, it is also a choice. We apologize for not providing tea/coffee in the room. This is a failure on the part of our housekeeping service. We understand that this is an important amenity for our guests, We are sorry to hear that you found the black walls in the room depressing. We will take your comment into consideration for future room renovations, as we strive to create a more uplifting and pleasant atmosphere for our guests. We are disappointed to hear about the lack of towels and the subpar service you experienced. This is not typical of our standards, and we apologize for the inconvenience caused. We will address this issue with our team to ensure it doesn't happen again in the future. We are glad to hear that you appreciated the excellent location of our hotel and the comfort of the bed. We are also happy that we were able to accommodate your request to store your luggage. We hope that these positive aspects helped improve your overall experience. Once again, we apologize for any inconveniences you experienced during your stay, and we appreciate your feedback. It is valuable to us as we continuously strive to enhance our guests' satisfaction. We hope you enjoyed your time in Nantes and that you will consider staying with us again in the future.

Great location. Very poor staff.

Tripadvisor puanı 3.0/5

zz5659 TripAdvisor onaylı yorum

This hotel is in a fabulous location. Bars, restaurants and shops all nearby. However the staff are not of the same quality. Our room had a bath but the plug did not work and so the water just drained out as fast as it came out of the taps. The device on the side of the bath was broken and thus the plug was useless. I mentioned to the girl on reception that there was a problem with the bath and it needed fixing. She told me she would get it fixed. Nobody arrived to fix it that day so I explained the situation to another girl the following day. Again nothing happened. Both girls were not interested and ghisvreflects very poorly on the hotel and the Mercure group in general.

Dear zz5659, Thank you for taking the time to share your feedback about your recent stay at the Hôtel Mercure Nantes Centre Passage Pommeraye. We apologize for any inconvenience you experienced during your stay. It is our belief that it is our responsibility to create a pleasant and comfortable environment for our guests, and we regret that we were unsuccessful in providing this level of service on this occasion. We have shared your comments with our team so that we may continually improve. Once again, thank you for your feedback and for being a loyal guest of the Hôtel Mercure Nantes Centre Passage Pommeraye. We hope to have an opportunity to welcome you back in the future. Kind regards, Hôtel Mercure Nantes Centre Passage Pommeraye Manager

just ok

Tripadvisor puanı 5.0/5

monicaeS4663VK TripAdvisor onaylı yorum

A super hotel, bar staff and room service could be so much better. We had a lovely stay but the room service girls were awful, they cursed at me in French, I'm from Ireland but speak French and I understood what she said to me in her vulgar french accent. Appalling behaviour.

Dear Monica E, Thank you for your review of Hôtel Mercure Nantes Centre Passage Pommeraye. We appreciate your feedback and are sorry that you had a less-than-ideal experience during your stay. At Mercure Hotels, we strive to create an atmosphere of warmth, comfort, and hospitality for all our guests. We have high standards for customer service and take guest feedback very seriously. We are sorry that this was not reflected in your experience with our room service staff. We hope that you will consider staying with us again in the future as we would love to provide you with the service that reflects our commitment to hospitality excellence. Sincerely, Hôtel Mercure Nantes Centre Passage Pommeraye Management

Very good recommendation

Tripadvisor puanı 4.0/5

jazzymalazzy TripAdvisor onaylı yorum

Superior room was very nice, great to have some extra space and a view over the local streets. Breakfast was very good. Bed was extremely comfortable. Air con worked brilliantly and wasn't noisy. Location is convenient for many of the sights, and it's 5 mins walk to Commerce for Line 1, 2 and 3 trams. All public transport is free at weekends. Nantes is a lovely place to visit, plenty to do and see.

Dear jazzymalazzy, Thank you for taking the time to write about your stay at our Hôtel Mercure Nantes Centre Passage Pommeraye. We are thrilled that you found the Superior room to be spacious, the breakfast was enjoyable, the bed comfortable and the air conditioning worked well. We are also delighted to hear that our location is convenient for many of the sights and attractions in Nantes and that public transport is free at weekends. At Hôtel Mercure Nantes Centre Passage Pommeraye, we strive to provide our guests with an enjoyable stay, full of comfort and convenience. We look forward to welcoming you back again soon! Sincerely,

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

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  • 537 görüş 6.6/10 Oda
  • 511 görüş 8.9/10 Hizmet
  • 6 görüş 3.3/10 Wifi
  • 222 görüş 8.2/10 Kahvaltı
  • 195 görüş 8.8/10 Otel Ambiyansı
  • 152 görüş 7.2/10 Otel Donanımları
  • 133 görüş 6.1/10 Hijyen

Hizmet sağlayıcı Trustyou

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Nantes şehrindeki tüm otellerimiz

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