Mercure Salisbury White Hart Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.2/5 605 görüş

Mercure Salisbury White Hart Hotel - Image 1
Mercure Salisbury White Hart Hotel - Image 2
Mercure Salisbury White Hart Hotel - Image 3
Mercure Salisbury White Hart Hotel - Image 4

Açıklama

ALLSAFE onaylı otel

Otel ekstraları

  • Grade II listed Georgian building with original features, locate d in the heart of the city.

  • Car park available chargeable at £7.50 per night

  • Popular venue for all social events up to 120 people

  • The closest hotel to Salisbury Cathedral, and the city centre both just five minutes walk.

  • Pets are welcome chargeable at £10 per night

Konaklama olanaklarımız

Otelin konumu

Mercure Salisbury White Hart Hotel

1 St John Street
SP1 2SD SALISBURY
United Kingdom

GPS:51.066677, -1.793561

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

SQUIRES RESTAURANT

Squires Restaurant serves breakfast daily and is very popular for events for up 110

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.2/5  605 görüş

TripAdvisor Derecesi  4.0/5  1.435 görüş

Run down

Tripadvisor puanı 2.0/5

johnrI1515VD Couples - TripAdvisor onaylı yorum

Really disappointed with this run down Mercure hotel. Threadbare carpets , dirty breakfast room particularly around the windows. Room didn’t match the description as it hadn’t been updated like the photo’s. Badly in need of a revamp throughout.

Dearjohnrl1515VD, many thanks for taking the time to post feedback on your recent stay. I have spoken to the team and no one has any recollection of your comments at reception, its our mission to ensure all guests are happy and had they of been given to the team whilst here we would of done our utmost to move you straight away to a room you would be happy with. Im afraid I disagree with your comment about being a run down hotel, We have invested significant funds into the hotel in the last 12 months, refurbishing bedrooms, installing air conditioning in all bedrooms, and building a brand new apartment block (Open september this year) for guests to enjoy. in addition to this our lounge and public areas will be done towards the end of this year. If you do choose to return please do contact me personally to ensure you have a refurbished room at paul.clarke@accor.com, many thanks for the feedback, Paul Clarke, General Manager

Salisbury centre hotel . Nice stay

Tripadvisor puanı 4.0/5

Ibizababe123 TripAdvisor onaylı yorum

Nice hotel. On site Car park and validate ticket in hotel for preferential rate. Centre of Salisbury close to cathedral , shops and restaurants . Lovely room. Privilege. Bath robes, slippers , coffee pods, fridge, lovely big bed. Quiet and comfortable. Air con - unusual in Uk hotels . Great breakfast. Self serve . Comfortable lounge area All staff friendly , accommodating and kind. Plenty of smiles. Very nice stay. Would recommend

Dear Ibizababe, many thanks for taking the time to post feedback, we are all delighted that you enjoyed your stay, warm regards Paul Clarke, General Manager

celebration afternoon tea

Tripadvisor puanı 5.0/5

Jacqueline E TripAdvisor onaylı yorum

This tea party was perfectly arranged by Sarah and Amanda.Every small detail was discussed and arranged professionally beforehand. On arrival on the afternoon of Wednesday 15th March my daughter and I walked into the party room to find everything beautifully set out with wonderful spring flowers on each table. All the guests were more than complimentary with the delicious afternoon tea and the helpful and cheerful staff.The tea consisted of a selection of sandwiches ,scones and cream, dainty cakes and pastries. Thank you to Sarah and Amanda for your organisation skills and cheerful meetings beforehand.

Dear Jacquelinee789, many thanks for taking the time to showcase my amazing Sarah and Amanda in our sales office, between them they have over fifty years experience and it shows in how they look after our guests, whatever the event, we look forward to seeing you again, warm regards Paul Clarke, General Manager

Very Tired Hotel - But staff are great

Tripadvisor puanı 3.0/5

Stephen H TripAdvisor onaylı yorum

We booked a one night stay in the hotel. Surprised that we had to pay for parking (Although at a discounted rate) additionally there wasn't a great deal of parking. Check In was fine though the lady on reception could have been slightly more friendly. The whole Hotel is very tired the carpets in places are threadbare. The room was a double with very tired decoration. However it was clean. The configuration on room 221, was strange with the bed pushed up against a wall, I'm sure they could sort that out. Once we arrived back from our function we asked for a cup of tea and a different lady on the front desk could not have been more helpful in fact excellent. I also had a similar experience with the staff at breakfast. I would return once the hotel has been given a make over.

Dear 604stephenh, many thanks for taking the time to give feedback, and im sorry that the comments do not reflect the feedback from that of other guests on this forum.Car parking charges are clearly stated on all our booking channels, im sorry if you missed that when researching the hotel. The majority of our rooms are now refurbished, with more planned towards the end of the year, we are currrently decorating our restaurant, and have plans to refurbish the lounge and public areas towards the end of summer. I do agree that some carpets do need replacing, especially parts of second floor and they will be done during the year.We do hope you will return and with this in mind please email me at paul.clarke@accor.com to ensure you are well looked after, warm regards Paul Clarke, General Manager.

Another resounding success!

Tripadvisor puanı 5.0/5

ianwK2651ED TripAdvisor onaylı yorum

For the third successive year the C&B team have hosted our 50 strong breakfast to the highest of standards. The food was excellent as usual and the service team were extremely attentive. We are definitely coming back next year and hope that Sarah Archer provides the sublime level of customer care she has done annually.

Dear ianwK2651ED, We very much appreciate your comments regarding your stay at the Mercure Salisbury White Hart Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Sarah I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

ile iş birliği içinde TripAdvisor

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