ibis Kuwait Salmiya 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 946 görüş

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Açıklama

Otel ekstraları

  • Fitness centre

  • Steps away from Al Fanar Mall

  • Free WIFI

  • Serves Starbucks coffee

  • 3 Fully equipped conference rooms

Konaklama olanaklarımız

Otelin konumu

ibis Kuwait Salmiya

Salem Al Mubarak Street, PO Box 36442, Salmiya
24755 SALMIYA
Kuwait

GPS:29.342669, 48.076545

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  946 görüş

TripAdvisor Derecesi  4.5/5  1.104 görüş

Comfortable Stay

Tripadvisor puanı 5.0/5

Mohamed S Aileler - TripAdvisor onaylı yorum

Lovely hotel, cozy standard room Amazing location Friendly staff I liked the view from IlTerrazzo cafe -one of the best views on the gulf road. They have suite rooms which is so spacious -will book it next time. Will come again and will recommend it to all of my family and friends

Dear Mr. Mohamed, Thank you for your wonderful review! We are thrilled to hear that you had a comfortable and enjoyable stay with us. It's fantastic to know that you found our hotel lovely, with cozy standard rooms and an amazing location. We're delighted that you appreciated the friendly staff and enjoyed the breathtaking view from Il Terrazzo cafe. We're glad you liked our spacious suite rooms and are looking forward to hosting you again next time. Thank you for your recommendation to your family and friends; it means a lot to us! We can't wait to welcome you back for another memorable stay at ibis Salmiya. Best regards, Louis Fadel Front office manager

Good value for money that was soiled by the behaviour of the staff. Look elsewhere for vacation purposes.

Tripadvisor puanı 2.0/5

Adam B TripAdvisor onaylı yorum

Outright, the staff was untrusting and condescending. We were declined entry even though we had a prior booking and had to go through our travel agent and 3 different desk staff just to have access to our PRE-BOOKED 2 NIGHT ROOM!?. Then my partner and I had to promise not to bring any "men/women" into the room and were threatened by the existence of security cameras in the hallways which they "could send to *the ministry* and get you deported"(oooh so scary). This untrusting behaviour left a bad taste in our mouth. The room was tiny but the view was nice. We were on the 7th floor and the sunset was beautiful. Air conditioner was not working regardless of how much we tinkered with it. Even on medium settings, the fan would make an audible buzz throughout the day. The breakfast was average with the basic necessities available like eggs and coffee. Overall the trip was a 2/5 experience. It's decent value but the staff at the front soiled our experience with their untrusting behaviour. While researching locations, I found some lovely other resorts/hotels in the area that'll be more worthy of your money.

Dear Adam,, Thank you for taking the time to share your experience with us, although we are deeply disappointed to hear about the challenges you encountered during your purported stay. After thorough investigation, we couldn't locate any record of your reservation within our system. Furthermore, we adhere strictly to local regulations regarding guest accommodations, which includes the prohibition of visitors of different genders in the rooms. We apologize if this policy caused any inconvenience, as our foremost priority is ensuring the safety and comfort of all our guests. Regarding your comments about the behavior of our staff, we take such feedback seriously and will investigate this matter internally to ensure that our service standards are consistently upheld. We appreciate your compliments regarding the view from our 7th-floor rooms and the availability of breakfast essentials. However, we regret any discomfort caused by the issues with the air conditioning, and we apologize for any inconvenience this may have caused. Your feedback is invaluable to us as we continuously strive to improve our services. We apologize for falling short of your expectations and hope that you will consider giving us another opportunity to provide you with the exceptional experience that we strive to deliver to all our guests. Best regards, Louis Fadel Cluster Front Office Manager

Good housekeeping

Tripadvisor puanı 5.0/5

Nilesh S TripAdvisor onaylı yorum

We are staying here 1 month I would like to say about room,room is very good cleaned every day we got good service.nice views staff was very good nice talking and helpfully Bikesh he is good housekeeper thank you ,if we come here in Kuwait for I will come here again thank you ibis housekeeping team for your good services

Dear our Valued Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you enjoyed your extended stay with us and that our housekeeping team, especially Bikesh, made your stay comfortable and pleasant. Ensuring cleanliness and providing excellent service are our top priorities, and we are glad that our efforts were reflected in your stay. Your appreciation motivates us to continue delivering exceptional service to all our guests. We look forward to welcoming you back during your next visit to Kuwait. Please don't hesitate to reach out if you need any assistance. Best regards, Louis Fadel Front office Manager

Iyi

Avis müşterileri puanı 3.5/5

Anonim İş - ALL için doğrulanmış yorumlar

Herşey gayet güzeldi. Özellikle resepsiyon karşılama ve uğurlama gayet iyiydi. Ramazan dolayısıyla kahvaltı deneyimlemedim. Sahur servisinizi istemedim fakat daha önceki senelerde uyumadan almak istediğimde mümkün olmamıştı. Bu defa sırf bu yüzden talep etmedim. Tekrar görüşmek üzere.

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Kuwait Salmiya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Louis Fadel Front Office Manager

Sisha, coffee and black tea

Tripadvisor puanı 5.0/5

Sadık K TripAdvisor onaylı yorum

This is my second visit to Kuwait and I like this place. This place’s sisha is very good and their care is so good. I always prefer black tea and double apple - mint mix flavor. Also Mr. Nassar is very helpful and friendly. Thank you very much for good welcoming.

Dear Mr. Sadık, Thank you for sharing your wonderful experience with us on TripAdvisor! We are thrilled to hear that you enjoyed your stay at ibis Kuwait Salmiya and that you appreciated our shisha, coffee, and black tea offerings. It's fantastic to know that you found our service to be attentive and our shisha to be of high quality. We are delighted to hear your positive comments about Mr. Nassar and his helpful and friendly demeanor. We will be sure to pass along your kind words to him and the rest of our team. Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future. Best regards, Louis Fadel Front office Manager

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 507 görüş 7.1/10 Konum
  • 568 görüş 5.9/10 Oda
  • 874 görüş 9.2/10 Hizmet
  • 27 görüş 5.1/10 Wifi
  • 272 görüş 2/10 Konfor
  • 230 görüş 8.5/10 Hijyen
  • 218 görüş 8.8/10 Yemek
  • 215 görüş 8.5/10 Kahvaltı

Hizmet sağlayıcı Trustyou

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