ibis Pau Lescar 3 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 518 görüş

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Açıklama

Otel ekstraları

  • 24-hour friendly welcome, respecting sanitary measures

  • Relaxed and contemporary atmosphere in an air-conditioned hotel

  • A 24-hour snack service

  • .

  • Free private parking, outdoor and secure

Konaklama olanaklarımız

Otelin konumu

ibis Pau Lescar

rond-point route de Bayonne
64230 LESCAR
France

GPS:43.31857, -0.42409

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Toplantı odaları
  • Oda servisi

Kahvaltı

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.4/5  518 görüş

TripAdvisor Derecesi  4.0/5  290 görüş

Air conditioning defective, no reduction in price or notice at check-in.

Tripadvisor puanı 1.0/5

Radondirk Couples - TripAdvisor onaylı yorum

When we checked in, we were not informed that the air conditioning was broken. This condition is not acceptable for the price of this hotel. Directly under the roof it was impossible to sleep at 33 degrees celsius. Opening the window was not an option because of the noisy traffic. Neither we nor the other guests, who also complained right after check-in, were offered goodwill. The condition of the rooms is very basic and not up to IBIS standards. Only the breakfast and the friendliness of the staff were good.

Monsieur RADONDIRK, Nous vous remercions de nous avoir écrit suite à votre séjour à ibis Pau Lescar. Nous sommes sincèrement désolé que les prestations hébergement n'aient pas été à la hauteur lors de votre venue et nous excusons à nouveau pour la gêne occasionnée concernant la climatisation. Nous espérons tout de même vous revoir lors d'un prochain séjour, la climatisation étant opérationnelle à ce jour. nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Florence | Chargée Commerciale

Business - cozy

Tripadvisor puanı 5.0/5

reiscatarina İş - TripAdvisor onaylı yorum

A small hotel with friendly and extremely helpful staff. A place to stay if your on a business trip with a thigh schedule. Half way from the city center and the airport you do not have to worry about traffic if leaving Pau.

Madame, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Pau Lescar. C’est avec grand plaisir que nous recevons vos compliments. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Florence | Chargée Commerciale

Average stay - poor breakfast & no restaurant during the covid19 crisis

Tripadvisor puanı 3.0/5

samsung131 Couples - TripAdvisor onaylı yorum

Set on a shopping park on the edge of town (as they often are in France), small clean rooms, comfy beds, good, free surface carpark, pets accepted at €5 a night. We have stayed at the Ibis at Pau Lescar before and I chose it again because it has a nice outdoor seating area for the restaurant, which means you can have the dog with you. On checking in, the first problem is................no restaurant ! It might have been nice if they'd told me that when I made the booking ! Second problem was, no buffet breakfast, order your breakfast on a form at check-in. At least the outside seating area was still there and we could get a drink from the bar and have it there, the inside seating was also all there in case it got chilly later (which it did !) So, what do we do now, we've driven all the way from Spain and we are hungry. Because we have stayed before, we knew there was a McDonalds next door, but we don't do McDonalds ! Got back in the car and after a bit more exploring we found a nice patisserie on the other side of the dual carriageway that sold pizzas, so we had to have that ! Took it back to the hotel and used their outside seating which I didnt think they could complain about. Next morning, the breakfast on a tray was rubbish ! We only got 1 tiny croissant, 1 tiny bread roll that was only part baked so very hard, a bit of jam, orange juice and coffee. Each breakfast was €5.50, so an €11 rip off altogether. We would have been better going back to the patisserie but it wasnt open due to our early start. Then, when we checked out, the card machine wasn't working even though they said only card payments !! God job I had some cash ! I stayed in 6 Ibis hotels this trip in Spain & France and I can honestly say this was the worst. I naively thought that all Ibis hotels in France would be taking the same approach to the Covid19 crisis and presenting the guest experience in the same way. How wrong could I be? Ibis Pau Lescar should take note of what the hotels further north are doing, particularly Tours Sud & Abbeville as they were so much better !

Excellent

Tripadvisor puanı 4.0/5

Raymond B Solo travel - TripAdvisor onaylı yorum

Very well appointed room. Modern clean and effecient Hotel. The bed was great. The staff were helpful. I do not need 200 characters in order to describe the hotel. It was really good. I'm surprised you insist on 200.

Good afteroon We are pleased to read that you enjoye your stay with us. Hope to see you soon. Best regards. Cyrille BOURGET Hotel Manager

You get what you pay for

Tripadvisor puanı 4.0/5

MacLachlan Couples - TripAdvisor onaylı yorum

The hotel on the Lescar/west side of Pau was very convenient for visiting Henri IV’s palace. The young staff were friendly and helpful, especially when my husband had an accident with a boom gate in the Pau central car park. Antiseptic and ice were offered and accepted and no bruising occurred to his cut nose. Breakfast was excellent with lots of choice and cook your own eggs. However, the floor of our room wasn’t very clean and on the second day we did not receive fresh coffee/tea containers, nor coffee or tea. Why don’t hotels cater for people who drink black English Breakfast tea with milk? I dislike scented or herbal teas. The breakfast room had EB tea so it was available.

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