Hotel Mercure Salzburg City 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.563 görüş

En iyi fiyat
garantisi
Hotel Mercure Salzburg City - Image 1
Hotel Mercure Salzburg City - Image 2
Hotel Mercure Salzburg City - Image 3
Hotel Mercure Salzburg City - Image 4
Bayerhamerstrasse 14 a, 5020 SALZBURG, Austria

Açıklama

Otel ekstraları

  • Central location: only 10-15-minute walk to the attractions of Salzburg

  • Modern meeting facilities & fine restaurant "le sel" with terrace

  • Salzburg Central Station is only 900 meters away

  • Bus service between the hotel, city center & airport

Konaklama olanaklarımız

Otelin konumu

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

GPS:47.809379, 13.050953

Telefon
Faks +43 662 871111411

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

LE SEL

Sözleşmeye bağlı olmayan fotoğraf

2500 years of salt mining have shaped the state and its people and given our restaurant its name. Enjoy the cozy atmosphere of the Le Sel with dishes from regional and international cuisine.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.563 görüş

TripAdvisor Derecesi  4.0/5  1.513 görüş

Not Good

Tripadvisor puanı 2.0/5

AA1114 Friends getaway - TripAdvisor onaylı yorum

The room was super small . Secondly the attitude of the manager was pathetic . On the day of check-in we were standing at the reception and busy teaching the intern at the hotel . Thereafter we complained a million times about the air con not working and the room was hot and claustrophobic. But the manager did not pay any heed to it . Even the receptionist said as she stayed in the same hotel that it’s terribly warm in the room and the only solution provided by them was to keep windows open Pathetic and waste of money . Better hotels around

First and foremost, we extend our sincerest apologies for the issues you encountered during your stay at our hotel. We understand how important a comfortable environment is, and it’s clear we fell short in providing that for you. The discomfort you experienced with the size of the room and the temperature control is concerning, and we are genuinely sorry for the frustration this has caused. We also apologize for the impression you received from our management; it is never our intention to seem inattentive or dismissive of our guests’ needs. Please know that we take your feedback seriously and are addressing these concerns with the utmost urgency. We are reviewing our room allocation process to ensure that our guests are provided with accommodations that meet their expectations. Additionally, we are taking immediate steps to rectify the air conditioning issue and retraining our staff to respond more effectively to guest complaints. We value your patronage and would like to regain your trust. We would be grateful for the opportunity to discuss this matter further with you and to offer a gesture of goodwill in the hope of welcoming you back for a more positive experience. Please contact us directly at your earliest convenience. Once again, we apologize for any inconvenience and disappointment. We are committed to making things right and hope to have the chance to prove our dedication to guest satisfaction. Warm regards, Evan, Night Audit!

Great hotel great people and located beautifully

Tripadvisor puanı 5.0/5

raisinghanidd TripAdvisor onaylı yorum

I am still staying here till tomorrow but the services are really great, I checked in and found the receptionist very high energy and I loved the energy of the place as well, every one of the staff wishes you with warmth, the lady in the restaurant suggested some very great choices as well, the breakfast is also very good and all in all I love this hotel and will surely visit again, great choice

Thank you so much for your glowing 5/5 review! We are thrilled to hear that your stay with us has been nothing short of exceptional. It’s wonderful to know that our receptionist’s high energy made a great first impression and that the warmth of our staff has added to the positive atmosphere of our hotel. We’re especially glad that our restaurant team could enhance your dining experience with their excellent recommendations, and that you enjoyed the quality of our breakfast offerings. Your kind words are a testament to our commitment to delivering outstanding service and memorable experiences. We look forward to welcoming you back in the future for another beautifully located stay filled with great people and service. Until then, we wish you safe travels and a fantastic day ahead! Warm regards, Evan, Night Audit!

Worth it.

Tripadvisor puanı 4.0/5

Moneymagnet889 Couples - TripAdvisor onaylı yorum

We stayed overnight with a group tour. We informed them that we were Accor members and gave us 2 free drinks. The window opening was very narrow for security reasons. The comforter was separate for us couples. The bathroom was spacious enough. I liked the scent of the shampoo and body wash. The breakfast was a little crazy since it took time before the buffet got refilled. Otherwise,not was a good stay.

Thank you for taking the time to leave us such pleasant review. We are pleased to hear that you found your stay to be worth it and appreciated the Accor membership benefits like the complimentary drinks. We understand your concerns regarding the window opening and the separate comforters for couples. Please rest assured that we take all feedback seriously and will consider your comments as we continuously strive to improve our guest experience. It’s great to know that the spacious bathroom and the pleasant scent of our toiletries added to the comfort of your stay. We apologize for any inconvenience caused during breakfast and appreciate your patience as we worked to replenish the buffet offerings. We’re glad that overall, you had a good stay with us, and we hope to have the opportunity to serve you again, ensuring a seamless and even more enjoyable experience. Warm regards, Evan, Night Audit!

Don't. Stay here given a choice

Tripadvisor puanı 1.0/5

JonnyLS TripAdvisor onaylı yorum

Booked 6 superior doubles got two and 4 twin bedded rooms no explanation or apology, horrible breakfast where the food kept running out, no fresh fruit, Hot food overcooked and burned. Rude unhelpful staff ugly rooms with cheap furnishings and a badly designed bathroom. All in all a place to avoid.

İyi konum güleryüzlü personel

Avis müşterileri puanı 4.5/5

Özlem K. Aileler - ALL için doğrulanmış yorumlar

Personelin ilgili ve güleryüzlü davranışı bizi çok memnun etmiştir. Ayrıca otelin konumu ve temizliği konforlu bir gezi yapmamızı sağlamıştır.

Sayın Özlem k., Bir ALL üyesi olarak otellerimize olan bağlılığınız ve Salzburg'daki konaklamanız için çok teşekkür ederiz. Tüm ekip adına, ücretsiz geri bildiriminiz için çok teşekkür ederim ve sizi en kısa zamanda tekrar ağırlamak bizim için büyük bir zevk olacaktır. En iyi dileklerimle Marcus Siess General Manager Mercure Salzburg City Bayerhamerstraße 14a 5020 Salzburg Österreich T +43 (0) 662 88 14 38 - 410 F +43 (0) 662 87 11 11 - 411 E-mail : h0…

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 612 görüş 9.2/10 Konum
  • 770 görüş 7.9/10 Oda
  • 799 görüş 8.7/10 Hizmet
  • 19 görüş 7.6/10 Wifi
  • 459 görüş 8.4/10 Kahvaltı
  • 303 görüş 7.9/10 Hijyen
  • 93 görüş 6/10 Otel Donanımları

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Salzburg şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.