Hôtel Mercure Bayonne Centre Le Grand Hotel 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.6/5 รีวิว 1,052 รายการ

Hôtel Mercure Bayonne Centre Le Grand Hotel - Image 1
Hôtel Mercure Bayonne Centre Le Grand Hotel - Image 2
Hôtel Mercure Bayonne Centre Le Grand Hotel - Image 3
Hôtel Mercure Bayonne Centre Le Grand Hotel - Image 4
21 Rue Thiers, 64100 BAYONNE, France

รายละเอียด

ความพิเศษของโรงแรม

  • An emblematic building dating back to 1835 with an understated elegance,

  • In the heart of the historical center,

  • A special location for a cultural and gourmet stopover in a pedestrianized area,

  • Friendly lounge bar with vintage decor,

  • Private parking garage just 150 meters away (parking fees apply)

ที่พักของเรา

สถานที่ตั้งโรงแรม

Hôtel Mercure Bayonne Centre Le Grand Hotel

21 Rue Thiers
64100 BAYONNE
France

พิกัด:43.492304, -1.476461

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ยินดีต้อนรับสัตว์เลี้ยง
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
ใกล้กับโรงแรม
  • ที่จอดรถ

BAR DU GRAND HOTEL

CHIC AND FRIENDLY LOUNGE BAR WITH VINTAGE DECOR

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.6/5  รีวิว 1,052 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 299 รายการ

Certificate of excellence ปี 2023

Highly recommened hotel

คะแนนจาก Tripadvisor 5.0/5

Nikola I รีวิวที่ได้รับการรับรองจาก TripAdvisor

A very nice hotel to stay. Great location, fantastic staff, clean rooms, very friendly atmosphere. We really enjoyed our stay here. It is pet-friendly and our dog enjoyed its stay as well. I highly recommend staying here.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

Quiet!

คะแนนจาก Tripadvisor 4.0/5

seetheworld010 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Pleasant visit. Centrally located and easy access to everything. Small rooms. Good bed with nice linens and towels. No great amenities in the bath. Disappointing. Friendly staff at front. No restaurant but close to all one needs. Would recommend.

Dear Guest, Thank you for your nice feedback. It is always a pleasure to read that you have appreciated our location and our hotel. We look forward to your next visit and continue to be your chosen address in Bayonne. Best Regards

Not as expected!

คะแนนจาก Tripadvisor 3.0/5

ballangeas Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

We booked on the strength of the Mercure name and our previous experience of their hotels. Pros. The location was brilliant, staff were friendly and the vintage lift was amazing! The bathroom was great and the bed comfortable once we asked for extra pillows. Cons. The room. We have never before - and we hope never again - to come across such horrendous decor. It was clearly new(ish) but…the colour scheme of black, pink and puce with touches of grey for light relief were just awful. A black/green 3D leatherette headboard, a wicker covered wardrobe door, utterly bizarre side tables and a lamp which is hard to describe - and why was there a heavy curtain (think circular shower curtain) to pull around the door? When we checked out the receptionist told us everyone loved the style and, if we’d asked, we could have had a “normal” room. It’s hard to ask for one if you assume that all rooms are on the same theme. On top of all that the hallways had carpets that…I can’t find the words …and were cluttered with housekeeping trolleys holding spare duvets, linens etc. Not a nice look. Breakfast was adequate, that’s the best I can say, and expensive for what it was. Three * begins to sound generous.

Dera Guest, Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our convenient location, comfortable bed, and good bathroom. However, we sincerely apologize that the decor of your room did not meet your expectations. We renovated your room 3 years ago. In terms of decoration, the choice made with our architect was to reinterpret in a contemporary way the traditional codes of the Basque architecture in order to offer our customers a different experience. Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our convenient location, comfortable bed, and good bathroom. However, we sincerely apologize that the decor of your room did not meet your expectations. We renovated these rooms 3 years ago. In terms of decoration, the choice made with our architect was to reinterpret in a contemporary way the traditional codes of the Basque architecture in order to offer our customers a different experience. Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our convenient location, comfortable bed, and good bathroom. However, we sincerely apologize that the decor of your room did not meet your expectations. We renovated these rooms 3 years ago. In terms of decoration, the choice made with our architect was to reinterpret in a contemporary way the traditional codes of the Basque architecture in order to offer our customers a different experience. We regret that you did not inform us of your discontent upon arrival. We could have offered you another style of room. Nevertheless, we hope to welcome you next time, Best Regards

Perfect stay , lovely hotel great location

คะแนนจาก Tripadvisor 5.0/5

siddy_gingee Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

A lovely stay. We only stayed for 1 night but wished it was for longer. Friendly helpful staff. They do provide parking nearby but as we had arrived in the evening she advised us where to park to save us money which was so honest and good of her. Our room was nice and clean and they had upgraded us . Lovely building . Breakfast was great as well, a decent selection of meats, cheese and eggs and creoes, breads and croissants. Great location, easy walking distance to the restaurants and the river, around 5 minutes. Very safe as well. Lovely hotel, will stay there again. Thank you. Michelle x

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Bayonne Centre Le Grand Hôtel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Kind regards

Ask for a renovated room

คะแนนจาก Tripadvisor 4.0/5

l3tsg01 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Lovely front desk people. Our first room was straight out of American horror story. Strange set up, dirty carpet and some weird curtain at the entry door (?). They changed us to a seemingly renovated room on a higher floor which was much better. However A/C on 19 (about 66 Fahrenheit would not cool to barely about 78 degrees) the room had a cute rooftop view and was clean.

Dear Guest, Thank you for completing the survey regarding your stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to mprove our service. Sincerely,

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