Mercure Bedford Centre Hotel 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 4.1/5 รีวิว 591 รายการ

Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4

รายละเอียด

ความพิเศษของโรงแรม

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

พิกัด:52.133977, -0.465752

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บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • ที่จอดรถ
  • ยินดีต้อนรับสัตว์เลี้ยง
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  4.1/5  รีวิว 591 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 211 รายการ

Certificate of excellence ปี 2023

Legendary staff

คะแนนจาก Tripadvisor 5.0/5

Kevin S รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed here with work. Rooms are clean and comfy, but their main asset is the staff. Love behind the bar is a credit to the company. She’s attentive, efficient and friendly. Nothing is too much trouble and always served with a smile. She deserves a pay rise.

No Way Is it a 4 Star Hotel - Heating not working & Other Annoyances.

คะแนนจาก Tripadvisor 3.0/5

jayjayjay3 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We had two rooms. In no way is this a 4 star hotel. The rooms were clean and the staff were great. Beds are super comfy.The issues with this hotel are outside the staff's control. There are no robes, slippers, hairdryer, iron in the room so not four star. The fan in the bathroom did not work which is a building regulation requirement. There are no main lights in the room only bedside lights. Why? The heater did not work and part of the front was broken off. Reception had to control it.We had three coffee capsules? There is one chair to sit although they were both double rooms. One room had a desk and no desk chair. The grout in the bathrooms is moldy and the sinks have seen better days. The carpets in the corridors are very old and the old suspended ceiling tiles are stained in places. The corridors and rooms were old and tired and need updating.The most annoying thing was the bathroom door which stuck on the sill which meant we had to force it open and closed. It is clearly an ongoing issues as the floor was worn away. It was also a large heavy door which opened into the tiny shower room. We paid more for an upgraded room where we could all sit but all we got was an extra amount of useless space with no lights or enough chairs even for two people to relax. Never used Mercure before and won't again.

Friendly Hotel By The River

คะแนนจาก Tripadvisor 4.0/5

Colin D รีวิวที่ได้รับการรับรองจาก TripAdvisor

We usually visit Bedford once a year and have previously stayed at the Bedford Swan. However, since refurbishing it the staff there and the management have become very rude. So we decided to give the Mercure a go and we didn't regret it. The hotel has a 70s retro feel about it and as seems to be the case with the Mercure brand it could do with some modernisation. That said, the staff were friendlier and best of all they had a sense of humour. Check in and check out was excellent and we felt welcomed. We were allocated a room on the ground floor. The room was clean and the beds were very comfortable. The bathroom was also very clean and the toilet had a fast flush. One problem we did encounter, was the air conditioning/heating wasn't working so it was quite chilly given that the weather was only in single digits centigrade. Breakfast was served in the first floor restaurant. I'm OK with stairs, but my wife isn't so I asked Nas if there was a lift and he showed me one which was tucked around a corner. I was surprised the main lift didn't stop on that floor? Anyway, it was only a minor issue. The breakfast was well cooked and there were hot and cold options. I guess it must have been very quiet at the hotel because on both mornings there wasn't anyone asking for our room number. We also had a light meal in the bar area. That was very enjoyable and the view across the river was lovely. It was rather chilly down there though and I had to keep my coat on. To sum up, the hotel didn't have the same services that the Swan had, but the staff were more welcoming and the rooms were more than adequate. We also found the seating in the breakfast room much better.

Dear 179ColinD Thank you for taking the time to share your feedback with us. We truly appreciate your detailed review and are glad to hear that Nas have made your stay more comfortable with their exceptional service. Your comments regarding the room temperature are duly noted, and we will certainly address these areas to enhance your future experiences. We look forward to welcoming you back and exceeding your expectations on your next visit. Regards Front Office Manager

Top place to stay.

คะแนนจาก Tripadvisor 5.0/5

Bodie72 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Not a bad stay at all, Rooms a little tired but still good. Car park is a touch small but there’s nothing the hotel can do about that. Where this hotel excels is in its staff they are brilliant but two for me stand out and I’m going to name them as they deserve it so hats off to Love and Nas you guys rock.

Dear Guest, Thank you for your feedback! We're glad you enjoyed your time! Love & Nas will be thrilled to hear your appreciation for their service. We hope to welcome you back for future business journeys! Best Wishes, Front Office Manager

Overall a good hotel, the team is what makes is a good stay.

คะแนนจาก Tripadvisor 3.0/5

Donna P รีวิวที่ได้รับการรับรองจาก TripAdvisor

The food could do with improvement, the rooms a tad chilly during the colder months. However Robyn and Nas an asset to the team always polite, helpful and friendly. They make my stay a more comfortable experience. I use this hotel regularly for work and would recommend that the gym that is advertised would be an asset if it could be open.

Dear H1777Vdonnap Thank you for taking the time to share your feedback with us. We truly appreciate your detailed review and are glad to hear that Robyn and Nas have made your stay more comfortable with their exceptional service. Your comments regarding the food and room temperature are duly noted, and we will certainly address these areas to enhance your future experiences. We understand the importance of having the gym available and are in the process of scoping a design for a new hotel resident only express gym. We look forward to welcoming you back and exceeding your expectations on your next visit. Regards

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