Mövenpick Hotel And Casino Malabata Tanger

คะแนนจาก Tripadvisor 3.5/5 รีวิว 658 รายการ

Mövenpick Hotel And Casino Malabata Tanger - Image 1
Mövenpick Hotel And Casino Malabata Tanger - Image 2
Mövenpick Hotel And Casino Malabata Tanger - Image 3
Mövenpick Hotel And Casino Malabata Tanger - Image 4

รายละเอียด

โรงแรมที่ผ่านการรับรองจาก ALLSAFE

ความพิเศษของโรงแรม

  • Spacious rooms with superb views

  • Large outdoor pool and gardens

  • Restaurants, bars, and casino

  • Well-equipped, spacious, day-lit gym

  • Good choice of meeting rooms

ที่พักของเรา

สถานที่ตั้งโรงแรม

Mövenpick Hotel And Casino Malabata Tanger

Avenue Mohamed Vi, Baie De Tanger
90000 TANGER
Morocco

พิกัด:35.78482, -5.763769

การเข้าถึงและการเดินทาง

บริการโรงแรม

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

ในสถานที่
  • สระว่ายน้ำ
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • อาหารเช้า
  • บาร์
  • บริการในห้อง

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน TripAdvisor  3.5/5  รีวิว 658 รายการ

Movenpick Tangiers

คะแนนจาก Tripadvisor 4.0/5

Brian L รีวิวที่ได้รับการรับรองจาก TripAdvisor

We were a group of ten family members on vacation following a tour to four Moroccan cities. We arrived December 29, 2023 for three nights. The hotel is beautiful and the beds comfortable. The bar has great service. However, I don’t understand why they allow smoking indoors in the 21st century. Second hand smoke is very harmful to chicdren and the elderly. Smokers should be going outdoors 25 feet from entrances. I will not stay at this hotel again because of the smoking policy.

Dear Brian L, Thank you very much for having chosen our hotel and for having taken the time to share your remarks further your recent experience. We are happy to learn that you highly appreciated our hotel, our comfortable beds as well as the great service in our bar. However, we are sorry to read that we have failed to give you complete satisfaction and we would like to express all our apologies for any inconvenience caused to you during your stay by our smokers guests. Your valuable and constructive observations help us to improve on our services and products. We sincerely hope we shall be able to regain your trust and looking forward to welcoming you again at the Mövenpick Hotel & Casino Malabata Tanger, your “home away from home” in Tangier, Very sincerely yours. Alain Rillof General Manager

Just don’t stay here.

คะแนนจาก Tripadvisor 1.0/5

30Annemarie16 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Oh dear where do I start. The room was very tired and could have been cleaner. The buffet food for dinner was dreadful. Limited selection and very poor quality. When we went down for breakfast most of the tables had been used and none had been cleared even though it was only 8am. I started to clear myself because when I eventually found a waiter and asked him to clear it he disappeared. The buffet selection again was very limited and the omelette that I ordered was under cooked.

Dear 30Annemarie16, Thank you for choosing the Mövenpick Hotel & Casino Malabata Tanger and for taking the time to share your feedback further to your recent visit. Your opinion is constructive and important. Despite the fact that our guest’s comfort and convenience are the first of our priorities, we are sorry not to have been able to meet your expectations. We are really distressed to learn that you were not happy with your stay and to see your disappointment and would like to express all our apologies for any eventual inconveniences caused to you. We kindly assure you that we will work on the points you brought to our attention: your review is important and helps us to improve on our product and services. We sincerely hope to regain your confidence and welcoming you at the Mövenpick Hotel & Casino Malabata Tanger for a better experience. Best regards, Alain Rillof General Manager

Unprofessional and poor communication

คะแนนจาก Tripadvisor 1.0/5

Imane B ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I booked a room at this hotel with my two children, and I hired a local babysitter to look after my children in the afternoons when I'm out of the hotel, and I asked the receptionist to give the key to the babysitter once the children were tired, but when the babysitter went to the receptionist, they refused with no explanation or reason. Despite the fact that she presented them with identification cards, and she had to keep the kids at the pool area for about two hours until I returned, and they were so exhausted and ready to sleep, I'm really dissatisfied, and I don't believe I'll book in this hotel with their bad services again.

Dear Imane B, Thank you very much for having chosen our hotel and for having taken the time to share your remarks further your recent experience. We are very distressed to learn that we have failed to give you complete satisfaction. Undeniably, the babysitter went to the reception to retrieve the key of the room. After checking, the room was reserved for 1 adult and 1 child. For this purpose, the responsible at the front office refused to give her the key explaining that it is for security reasons: firstly, because the father (main customer) was not present with the children in order to retrieve the key of his room, and, secondly the Moroccan lady does not have the right to access to the room. Despite of this incident, we hope you enjoyed your stay with us and our product. Looking forward to give us another chance to welcoming you again for a better experience, Best regards. Alain Rillof General Manager

Shocking

คะแนนจาก Tripadvisor 1.0/5

David B รีวิวที่ได้รับการรับรองจาก TripAdvisor

The worst experience ever, service is terrible literally waited a hour for a menu then another 30 for a couple of drinks the best staff are the door men I've never written a review but had to for this.

request for an invoice

คะแนนจาก Tripadvisor 2.0/5

kin b ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Good morning, Saturday, March 18th at 10 pm. I paid 250 euros for a drink at the lobby bar without having a bill, the bartender told me the system is broken. Really, it's a shame for a five star hotel, besides drinks are pretty expensive. I need you to send me the invoice for eight glasses of Glenlivet and three glasses of Bombay gin on my gmail. If not, I will reach out directly to Head Office. Thank you for your time. I sent this email to hotel movenpick tangier 3 times without any response. it seems that this hotel works without administration. hotel.tangier.casino@movenpick.com

ในฐานะที่เป็นพันธมิตรกับ TripAdvisor

การให้คะแนนโรงแรมของเราโดยผู้ใช้เว็บไซต์อื่น

  • 111 ความคิดเห็น 8.4/10 ทำเล
  • 354 ความคิดเห็น 3.7/10 หัองพัก
  • 298 ความคิดเห็น 5.9/10 บริการ
  • 146 ความคิดเห็น 3.5/10 ความสะดวกสบาย
  • 135 ความคิดเห็น 3.2/10 ความสะอาด
  • 110 ความคิดเห็น 4.5/10 บรรยากาศรอบๆ
  • 97 ความคิดเห็น 5.4/10 อาหารเช้า
  • 76 ความคิดเห็น 5.2/10 ร้านอาหาร

สนับสนุนโดย Trustyou

สถานประกอบการอื่นของเราที่อยู่ใกล้เคียง

ดูโรงแรมทั้งหมดของเราใน Tanger