Hotel Chadstone Melbourne - MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 3,881 reviews

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Hotel Chadstone Melbourne - MGallery - Image 1
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1341 Dandenong Road, 3148 CHADSTONE, Australia

Description

Hotel extras

  • Local, seasonally sourced cuisine

  • Extensive wellness facilities at Holism Retreat day spa

  • Anytime In Room Dining

  • Fashion, art & design await your discovery

  • Dive into relaxation at the indoor rooftop pool

Our accommodation(s)

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Hotel location

Hotel Chadstone Melbourne - MGallery

1341 Dandenong Road
3148 CHADSTONE
Australia

GPS:-37.888445, 145.082125

Telephone
Fax +61 3 9108 3334

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PASTORE

From small plates to full tasting experiences, Pastore presents Italian cuisine with Australian references, with a focus on woodfire-fuelled cooking and handmade pasta. Pastore warmly welcomes you for all occasions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,881 reviews

TripAdvisor Rating  4.0/5  163 reviews

Well located got our purpose

Customer review rating 4.5/5

Heather G. Families - Confirmed reviews ALL

It was good lovely staff rooms very comfortable although bed too soft. Needed a firmer mattress. Facility excellent loved restaurant and bar 12 th floor fantastic Rebecca staff member up there lovely very professional and happy obviously loves her job.

Good Stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Staff were friendly and helpful and no issues with my stay except when it rained, I could hear constant dripping of water on metal and was considerably loud.

Dear Mr K., We very much appreciate your comments regarding your stay at the Hotel Chadstone Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hazel M De Jesus Dir of Operations

Excellent as always.

Customer review rating 4.5/5

Zarah Families - Confirmed reviews ALL

Loved it once again! The beds are the most comfortable beds we have ever slept in! Sadly there were very limited gluten free options for breakfast this time which was disappointing.

Dear Ms M., We very much appreciate your comments regarding your stay at the Hotel Chadstone Melbourne - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I however would like to extend my apologies for the oversight regarding the timely refill of the gluten-free cereals during your breakfast. Rest assured that we have taken measures to prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hazel M De Jesus Dir of Operations

Great stay brilliant service

Customer review rating 4.5/5

R. Families - Confirmed reviews ALL

We stayed on the 9th until 13th April. While checking in, my wife was approached by a staff (a man, sorry didn't ask for his name) and he prepared a special greeting for my son. It's not just a plain welcome greeting but he went the extra mile to print a spider man image on the card (character that my son love), put it in the room, next to a dessert plate. You could imagine how happy and bright my soon look. I would like to say a massive thank you to the staff who did that.we have stayed couple of times and Our stay has always been great from checkin until checkout. One minor thing I might need to mention is information inconsistency. Maybe I understand wrongly, but I have one staff said I could have special rate breakfast at any day as long I informed the reception day before. And I have one staff said I need to commit the whole stay for the spacial rate breakfast. Anyway, no drama. We highly appreciate that housekeeping is still done on a regular service. I have stayed in a hotel that housekeeping is only upon request and sometime chargeable. I understand why some hotel doing it but it's nice some hotel still doing house keeping on a regular basis as part of the service and hotel experience. Great job team. Can't wait to come back

Customer review rating 5.0/5

B. H. Couples - Confirmed reviews ALL

Amazing service and helpful staff

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Other web-users rate our hotel

  • 1,025 reviews 8.7/10 Location
  • 1,964 reviews 8.3/10 Room
  • 1,895 reviews 7.6/10 Service
  • 8 reviews 8.5/10 WiFi
  • 598 reviews 6.5/10 Food
  • 588 reviews 9.5/10 Vibe
  • 573 reviews 7.2/10 Cleanliness
  • 562 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.