Mercure Orléans Portes de Sologne Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,449 reviews

Best price
guarantee
Mercure Orléans Portes de Sologne Hotel - Image 1
Mercure Orléans Portes de Sologne Hotel - Image 2
Mercure Orléans Portes de Sologne Hotel - Image 3
Mercure Orléans Portes de Sologne Hotel - Image 4
, 45160 ORLÉANS ARDON, France

Description

Hotel extras

  • Les Balnéades partner spa 55 yds away. 91°F heated pool, sauna, hammam and fitness center.

  • Free outdoor car park.

  • Lush green surroundings with a view over the Golf de Limère golf course.

  • Free optical-fiber WIFI

Our accommodation(s)

Hotel location

Mercure Orléans Portes de Sologne Hotel

45160 ORLÉANS ARDON
France

GPS:47.821824, 1.912275

Telephone
Fax +33 2 38 49 99 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

O Deux Sens

Simple, tasty and affordable homemade food made with fresh produce and prepared by our expert and passionate chefs. The dining room offers a friendly welcome and a magnificent view of the 18th green.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,449 reviews

TripAdvisor Rating  3.5/5  298 reviews

terrible bed sheet of composite material.

TripAdvisor rating 2.0/5

paulcA777QS TripAdvisor review

This is the review we sent to the hotel and their reply. We have stayed at this hotel and other Mercures, Novotels, Sofitels many times. We would think twice about staying agin because of the sheets-in a four star hotel. "Staff were charming, particular on Saturday night the receptionist and the Barman. Restaurant was ok-not gastronomic but acceptable. We had to hunt for "english breakfast" tea the following morning. Bedroom had neither a safe nor a fridge (Novotel in Limoges has as does or did the Mercure in central Orleans). The Aircon sort of worked but opening the window was more effective. Bed was very Comfortable in theory BUT and it is a VERY BIG BUT our bottom sheet was some plasticky PAPER composite that came off the mattress easily, tore and was thoroughly uncomfortable. When it came off I realised at about 5 am I was sleeping on the nylon topped mattress itself which is not hygenic for me or subsequent guests. The duvet cover and the underlying sheet were cotton so why was the bottom sheet this paper composite. If this is now standard Accor policy to use paper sheets then we sadly will not stay at this hotel again or indeed any other Accor hotel using paper sheets. This is a four star hotel after all!!!! It is important that we now know what Accor's policy is on this. Please reply. I have held off putting up a trip advisor review until I get an answer. Trip type Vacation Travel group Couple Rooms: 3 Service: 4 Location: 5 Hotel highlights Quiet Visited in April Response from the owner an hour ago Good afternoon, Dear Guest, Thank you for your review and we are sorry to hear that your stay was not up to your expectations. Regarding bedding and as my colleague explained to you when you left, the fitted sheet is a disposable sheet ( not paper) to protect the mattress and brings a "more" hygiene. You then have the top sheet and the duvet. I make a point with the room service regarding the proper placement of the mattress. I am still sincerely sorry if the bedding equipment did not suit you. Regards, Delphine" 

Great service

Customer review rating 5.0/5

Phil L. Couples - Confirmed reviews ALL

Outstanding service from initial booking to departure.

Dear Guest, Thank you very much for your feedbakc. We are delighted to know about your satisfaction. We hope to welcome you back in our hotel. We are all looking forward to welcome you again ! Best regards, Filiz

Very satisfactory

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Clean, comfortable.and convenient for overnight stop en route south.

Dear guest, Thank you very much for your feedback. We are delighted to know about your satisfaction. The whole team of Mercure Orléans Portes de Sologne wish you a happy new year ! Hoping to welcome you again, Best regards, Filiz

Stat to expensive for the very small room you get

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel as such looks nice but I think the room we got for 152 Eur incl. ALL-discount was very minimalistic. Small, no place to put a suitcase. Small cupboards. Shower/bath far above the ground so not easy to get out for older people.

Dear guest, Thank you for taking the time to share about your experience. We are deeply sorry that our hotel did not meet your expectations. We are taking into account all of your comments. If you think about coming back to Orléans, do not hesitate to communicate the situation to the reception. I am sure our receptionist will be happy to help you to get a bigger room ! We will be happy to welcome you back for a new experience in our hotel. We wish a happy new year and are looking forward to welcome you again ! Best regards, Filiz

Very welcoming

Customer review rating 4.5/5

Joanna Couples - Confirmed reviews ALL

The staff were excellent. They made us feel at home and well looked after. Very comfortable bed and well designed room. Nothing was too much trouble. The barman, Nino and Feliz on reception were particularly helpful and put us at ease. We would definitely stay again

Chère Cliente, Nous vous remercions de nous avoir fait part de votre expérience à l'Hôtel Mercure Orléans Portes de Sologne. Nous sommes ravis que vous ayez passé un excellent séjour parmi nous et que vous ayez apprécié l'hospitalité de notre personnel. Nous nous efforçons de faire en sorte que chaque client se sente bien accueilli et à l'aise dans notre hôtel, et nous sommes heureux d'avoir pu vous offrir une expérience aussi agréable. Nino et Filiz seront ravis d'entendre vos bons mots. Nous vous souhaitons de très belles fêtes de fin d''année, A très bientôt, Gamze

In partnership with TripAdvisor

Other web-users rate our hotel

  • 307 reviews 9/10 Location
  • 686 reviews 6.9/10 Room
  • 719 reviews 8.3/10 Service
  • 7 reviews 8.1/10 WiFi
  • 297 reviews 7.7/10 Breakfast
  • 185 reviews 7/10 Cleanliness
  • 83 reviews 8.6/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Orléans Ardon

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.