Grand Mercure Belém do Pará 5 stars

Customer review rating (ALL Rating) 4.1/5 1,305 reviews

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Description

Hotel extras

  • Prime location in the center of Belém do Pará

  • Hotel with pool and spa

  • Restaurant with regional and international cuisine

  • Convention Center for up to 600 people

  • Free WiFi available throughout the hotel

Our accommodation(s)

Hotel location

Grand Mercure Belém do Pará

Av Nazare 375
66035115 BELEM
Brazil

GPS:-1.45241, -48.48935

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE BACCALA

The Baccalá restaurant offers the best in national, regional and international cuisine. It serves a full buffet breakfast, a delicious lunch and an à la carte service at dinner. On Saturdays, guests can enjoy our famous feijoada.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,305 reviews

TripAdvisor Rating  4.0/5  233 reviews

Good Location

Customer review rating 3.5/5

Harald V. Couples - Confirmed reviews ALL

Hotel is located centrally and most attractions can be reached by foot. The standard is not what you would expect from a 5 star hotel, but the rooms are overall ok, nothing fancy though. The staff is very friendly and forthcoming.

Dear Harald V., thank you for sharing your feedback. We are glad you enjoyed our central location and friendly staff. We will continue to strive for excellence in service to meet your expectations. Tony Caldeira Gerente Geral

Terminates in room

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I was dissatisfied with my stay for a few reasons: - I found termites in the room as I was working sitting on the second bed. I requested to be moved to another room after this. - In my first room, there was no hair dryer - In my first room, I couldn't use the iron as the plug didn't fit into the socket - In my second room, the air conditioning was very old - In both rooms, the air conditioning dripped onto the bed beneath it

Prezado(a) hóspede, agradecemos por compartilhar a sua experiência conosco. Lamentamos sinceramente pelos inconvenientes durante a sua estadia. Gostaríamos de reiterar que a limpeza e manutenção dos quartos são prioridades para nós. Suas observações foram repassadas às equipes responsáveis para garantir que medidas corretivas sejam tomadas. Pedimos desculpas pela falha com os itens mencionados e agradecemos por nos informar. Esperamos poder recebê-lo(a) novamente para uma experiência aprimorada. Atenciosamente, Tony Caldeira Gerente Geral

good stay

Customer review rating 4.0/5

Marie Business - Confirmed reviews ALL

good location, personnel is very friendly, great breakfast

Prezada Marie, Agradecemos por compartilhar sua experiência positiva. Ficamos felizes em saber que gostou da localização, do atendimento e do café da manhã. Esperamos recebê-la novamente em breve. Atenciosamente, Tony Caldeira Gerente Geral

Excellent stay!!!!

Customer review rating 5.0/5

Morgana C. Business - Confirmed reviews ALL

Like home I was very welcome from the front desk staff Big smile from the carrying on staff ….. Delicious Dinner at the restaurant!!!! Well done breakfast with Tropical fruits and good choices of food to start the Day!!!! I will coming back again Thank you to all staff 👏

Dear Morgana C., We greatly appreciate you sharing your positive experience with us. We are delighted to hear that your stay was excellent and that you felt at home. Our reception and restaurant team thank you for your compliments, and it will be a pleasure to welcome you again. We look forward to seeing you soon. Thank you for your preference and for recognizing our work. Sincerely, Tony Caldeira General Manager

It’s very very simple

Customer review rating 3.0/5

Olivia Families - Confirmed reviews ALL

It’s just an ok hotel

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Other web-users rate our hotel

  • 209 reviews 9.8/10 Location
  • 512 reviews 5.8/10 Room
  • 546 reviews 7.4/10 Service
  • 17 reviews 6.8/10 WiFi
  • 231 reviews 7.2/10 Breakfast
  • 231 reviews 5.4/10 Comfort
  • 182 reviews 6.8/10 Food
  • 163 reviews 5.2/10 Cleanliness

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