Rixos The Palm Luxury Suite Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 821 reviews

Rixos The Palm Luxury Suite Collection - Image 1
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East Crescent Plot 40, Palm Jumeirah, 2 DUBAI, United Arab Emirates

Description

Hotel extras

  • Spa and wellness centre

  • Well-equipped fitness centre

  • Outdoor swimming pools

  • Private Beach

  • Beach sports and water sports

Our accommodation(s)

Hotel location

Rixos The Palm Luxury Suite Collection

East Crescent Plot 40, Palm Jumeirah
2 DUBAI
United Arab Emirates

GPS:25.12174, 55.153751

Telephone
Fax +971 423 1 05295

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  821 reviews

TripAdvisor Rating  5.0/5  9,683 reviews

Certificate of excellence 2024

Wonderful hotel with fantastic customer service from superb staff…

TripAdvisor rating 5.0/5

Madworld2021 TripAdvisor review

A superb hotel that does not disappoint. We stayed in a 3 bedroom suite that was unbelievable and was home from home. The hotel facilities including the all inclusive premium option is fantastic and is one of the best we have stayed in as family in Dubai. The stand out at this hotel is the service and the friendliness of the staff. We found that all of the bars and restaurants have an attentive manager that works closely with their staff to ensure that you receive impeccable service from the moment you arrive. A special mention must go to Pradeep who look after us during our stay as if we were family and made our visit so special. Always at hand to make arrangements for dinner or advise us on how to have the best possible experience throughout the hotel. A true expert in customer service and a consummate professional. We would highly recommend the hotel for families or for a special couples break.

Exclusive Sports Club

TripAdvisor rating 5.0/5

Passenger39820001029 TripAdvisor review

The Hotel was verry nice. But the sport atraction of Exlusive Sports Club are very good and intensive. The gym was very clean all the time and you can train there enything that you need. The team was also very cool, freandly and they can show me lot of things that i didnt know befor. The most time i traind with and special thanks going to cheikh and mariana. Big Thanks fo that

Dear Passenger39820001029 , We're delighted to hear that you enjoyed your experience at our Exclusive Sports Club during your stay! It's fantastic to know that you found our gym facilities clean and well-equipped, allowing you to train comfortably. We're thrilled that Cheikh and Mariana provided you with excellent guidance and made your workouts enjoyable. Thank you for choosing to train with us, and we hope to welcome you back for more intensive and enjoyable sessions in the future! Best Regards , Rixos The Palm Management

Great meal

TripAdvisor rating 5.0/5

JezGSY TripAdvisor review

Toro Loco, first night at Rixos on the Palm and great meal in this speciality restaurant, Niraj looked after us very well Looking forward to coming back

Dear JezGSY , We're delighted to hear that you enjoyed your meal at Toro Loco during your first night at Rixos on the Palm! Niraj's attentive service surely enhanced your dining experience, and we're thrilled to know that you're looking forward to returning. Thank you for choosing our specialty restaurant, and we can't wait to welcome you back for another memorable dining experience soon! Best Regards , Rixos The Palm Management

AMAZING

TripAdvisor rating 5.0/5

Andrew C TripAdvisor review

OUT OF THIS WORLD BEST HOLIDAY EVER, an amazing hotel, staff were so nice and attentive nothing was too much trouble they really do go out of their way to make your holiday special. Lovely pools, amazing restaurants our 2 bed family suite was outstanding with the most amazing views. You really wont be disappointed if you decide to holiday here its a brilliant hotel

Dear P2463SBandrewc, Thank you for your glowing review! We're thrilled to hear that you had the best holiday ever at our hotel. Providing exceptional service and creating unforgettable experiences for our guests is our top priority, and we're delighted that our staff went above and beyond to make your stay special. We're glad you enjoyed our pools, restaurants, and family suite with its stunning views. Your recommendation means a lot to us, and we look forward to welcoming you back for another brilliant stay in the future! Best regards , Rixos The Palm Management

Nice stay

TripAdvisor rating 4.0/5

Lucy W Families - TripAdvisor review

Stayed during Easter holidays as a family of 4. We had a nice holiday however I was comparing the hotel to IKOS - who do the very best at All Inclusive and it just didn’t match them. Here is some of what I found to be the good and bad Nice spacious room with modern decor however smell of drains from the shower. Mentioned to reception 3 times and never rectified. Feather cover on sofa bed asked for this to be changed again 3 times. Nice beach Sun loungers have metal arms which get very hot in the sun Pool service hit and miss Al la carte restaurants were good with good service. Not enough choice in Bodrum for lunch. Very repetitive food for lunch. Breakfast buffet restaurant was quite dated and felt more 3 star than 5 star Bar 21 was lovely with amazing service Reception staff not overly warm Kids water splash park over the top lifeguards making my children feel they could have no fun even with us there Good live music each evening Again nice time but just not at the start of IKOS hotels

Dear Lucy W , Thank you for sharing your feedback from your recent stay with us. We're glad to hear that you had a nice holiday overall, but we apologize for any inconveniences you experienced during your stay. We appreciate your constructive criticism, as it helps us identify areas for improvement. Regarding the issues you mentioned: We apologize for the inconvenience with the smell of drains in your room and the feather cover on the sofa bed. We will address these issues with our housekeeping and maintenance teams to ensure they are rectified promptly in the future. We understand your concern about the metal arms on the sun loungers and the hit-and-miss pool service. We will take your feedback into consideration to improve the comfort and service level for our guests. We appreciate your positive feedback about our al la carte restaurants, Bar 21, and the live music each evening. We're glad you enjoyed these aspects of your stay. We will also review your feedback about the breakfast buffet restaurant, reception staff, and the kids water splash park to ensure we provide a more consistent and welcoming experience for all our guests. We hope you will consider staying with us again in the future, and we will strive to provide you with an even better experience next time. Thank you for choosing to stay at our hotel, and we hope to have the opportunity to welcome you back soon. Best regards Rixos The Palm Management

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.