hotelF1 Massieux, renovated

Customer review rating (ALL Rating) 3.5/5 379 reviews

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hotelF1 Massieux, renovated - Image 1
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Parc D Activites Zi Lyon Nord, 129 Avenue Lavoisier, 1600 Massieux, France

Description

Hotel extras

  • Hotel located in a quiet area

  • Renovated rooms with flat-screen TV, private bathroom and WC

  • Enclosed private car park with video surveillance

  • Takeout menu

  • Certified AllSafe

Our accommodation(s)

Hotel location

hotelF1 Massieux, renovated

Parc D Activites Zi Lyon Nord, 129 Avenue Lavoisier
1600 Massieux
France

GPS:45.9036, 4.8176

Telephone
Fax +33 4 78 98 06 43

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  379 reviews

TripAdvisor Rating  3.0/5  194 reviews

Electrical safety issues and cleanliness

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Wasn’t made clear in the booking details that there was no automatic check in if arrival after 9pm. Luckily I rang the hotel to check arrangements. The person I spoke to was helpful and spoke English which was good, and the keycards were left in a box in reception for us. On arrival one of the rooms had a light fitting and fan hanging out the bathroom ceiling and there was a loose socket that pulled out of the wall. This was a concern especially as the room was for my children. The bathroom wasn’t very clean either.The heater had a large brown mark on it and looked like something had melted it. The other room had the bed pushed up against a wall and when the bed was moved back there was something that was dried out and stuck to the floor. As reception was closed and it was late there wasn’t really anything we could do about these things. I did report them to the reception when we left the next morning and he said he’d report it to maintenance but didn’t offer any apology or compensation. I realise it’s a budget hotel but have stayed in similar places and would it at least to be safe and clean.

Not even the price

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Need a lot of renovation. Broken handle in the bathroom, broken tub in the sink, etc

Dear Luigi M., We thank you for taking the time to write to us following your stay in Massieux. We are sorry to learn that the service did not meet your expectations, and we ask you to accept our most sincere apologies. We confirm that the “Hotel F1 Nouvelle Génération” hotels are always keen to offer you the best quality of service for your stays and that fortunately this type of incident only happens very rarely. If you gave us the opportunity to regain your trust, we would do our best to provide you with the great experience our customers enjoy every day. Cordial greetings The management team

Correct

Customer review rating 3.0/5

Victor Couples - Confirmed reviews ALL

Extremadly hard bed and very litlle pillow

Dear Mister VICTOR G., Thank you for taking the time to tell us about your experience at the hotelF1 Massieux Rénové. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The management team

Almost good for price

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Family stay on the way back from holidays. Room nice as expected. Room bathroom acceptable, unfortunately with a bad, strong smell. People at reception very nice and helpful. Worst point was the parking with some (too many) small trucks with drivers sleeping in them: I had to park outside my car.

Dear Alberto C., Thank you for taking the time to tell us about your experience at the hotelF1 Massieux Rénové. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Hotel F1, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The management team

Really straightforward, no frills experience

Customer review rating 4.0/5

Gregoire Families - Confirmed reviews ALL

Self check-in was really easy with a code to access the keycard. The room was easy to find. As per this kind of motel, the room was compact, but it was clean and had everyyhing we needed. Breakfast was great, and the woman at reception was really friendly and helpful

Dear Greg P., We very much appreciate your comments regarding your stay at the hotelF1 Massieux Rénové. It is always a pleasure to receive positive feedback. we will share your comments with our team. we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The F1 management team

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Other web-users rate our hotel

  • 186 reviews 7.5/10 Location
  • 547 reviews 3.9/10 Room
  • 327 reviews 8.7/10 Service
  • 6 reviews 7.7/10 WiFi
  • 333 reviews 3/10 Comfort
  • 230 reviews 4/10 Cleanliness
  • 142 reviews 4.8/10 Breakfast
  • 62 reviews 2.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.