Fairmont Austin 4 stars

Customer review rating (ALL Rating) 4.5/5 5,366 reviews

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Description

Hotel extras

  • Award-winning hotel situated in the heart of downtown Austin

  • Six distinctively curated restaurants, cafés and bars

  • Large rooftop swimming pool with 14 cabanas and outdoor bar

  • Luxury spa with solariums, soaking pools and steam grotto

Our accommodation(s)

Hotel location

Fairmont Austin

101 Red River Street
78701 AUSTIN
United States

GPS:30.263613, -97.740684

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,366 reviews

TripAdvisor Rating  4.5/5  6,100 reviews

Enchanting fragrance and service

TripAdvisor rating 5.0/5

Curious60949461510 TripAdvisor review

From the moment I stepped into Fairmont, the captivating lobby scent greeted me warmly, setting the tone for a delightful stay. The staff's friendliness further enhanced the experience, making me feel truly valued. A special shoutout to Biggy at Fulton restaurant whose impeccable service truly stood out. Not only did he cater to our needs with patience, but he went above and beyond, ensuring our wedding party was well taken care of despite our late arrival. He deserves recognition for his mileage. Thank you, Fairmont Austin, we'll be back soon!

Dear Curious60949461510, Thank you for sharing your enchanting experience at Fairmont Austin! We're thrilled to hear that you had a delightful stay with us. It's wonderful to know that our captivating lobby scent and friendly staff made you feel warmly welcomed and valued from the moment you arrived. We're delighted that Biggy at our restaurant, Fulton, provided you with impeccable service and went above and beyond to ensure your wedding party was well taken care of, despite the late arrival. Biggy truly deserves recognition for his exceptional dedication and hospitality. We're honored to have been a part of your special occasion, and we're delighted that you plan to return soon. Thank you for choosing Fairmont Austin, and we look forward to welcoming you back for another memorable stay! Sincerely, Nicole Shane Jackson Guest Experience

Expectional service in Fulton

TripAdvisor rating 5.0/5

Margaretha A Friends getaway - TripAdvisor review

My experience at Fulton lobby bar, especially with our server Biggy, was nothing short of exceptional. Biggy took care of our large group with such attentiveness and efficiency that we felt truly pampered throughout the evening. Not only was he quick in refilling our glasses with wine and ensuring another round of drinks promptly, but his recommendations for drinks were spot on. The espresso martini he suggested was an absolute delight, made with freshly brewed espresso that added a perfect kick to the cocktail. Thanks to Biggy's excellent service!

Dear Margaretha A, Thank you for sharing your exceptional experience at Fulton lobby bar! We're thrilled to hear that Biggy provided you and your group with such attentive and efficient service. Biggy is indeed a valued member of our team, and we're delighted that his recommendations and attentiveness enhanced your evening. It's wonderful to know that he ensured your glasses were promptly refilled and that his suggestions for drinks were spot on. We're pleased to hear that you enjoyed the espresso martini and that it added a perfect kick to your evening. We'll be sure to pass along your kind words to Biggy and the rest of our team at Fulton. Thank you for choosing Fairmont Austin, and we look forward to welcoming you back for another delightful experience at Fulton! Sincerely, Nicole Shane Jackson Guest Experience

Best Barista in Town!

TripAdvisor rating 5.0/5

Jugogrl TripAdvisor review

Went in with friends from out of town for breakfast, everything was great! Kelly was our server and she was exceptional! Food was amazing and the cappuccino was even better! Will definitely be back when my friends come back to town and stay there!

Dear Jugogrl, Thank you for your fantastic review! We're thrilled to hear that you had a wonderful breakfast experience at Revue and that Kelly provided exceptional service. It's fantastic to know that you enjoyed our breakfast offerings and found the cappuccino to be top-notch. We'll be sure to pass along your compliments to Kelly. We appreciate your loyalty and look forward to welcoming you back to Fairmont Austin when your friends return to town. Sincerely, Nicole Shane Jackson Guest Experience

Breakfast with Kelly - great service!!

TripAdvisor rating 5.0/5

Curious03444354597 Business - TripAdvisor review

Great hotel and service. Eating at the breakfast buffet is usually uneventful, but my mornings were made so much better with our server, Kelly, who took care of us and could not have been nicer. Didn’t need to ask for more coffee. It was there. Didn’t need to ask for a new cup because the coffee was cold. It was already brought. She worked the room like a well choreographed dance. Great personality. Made the dining experience great for everyone!!

Dear Curious03444354597, Thank you for sharing your wonderful experience at Revue! We're thrilled to hear that Kelly provided you with great service and made your breakfast experience memorable. Kelly is indeed a star member of our team, and we're delighted that her attentiveness and warm personality enhanced your dining experience. It's fantastic to know that she anticipated your needs, ensuring your coffee was always topped up and hot, and that she worked the room with such grace and efficiency. We'll be sure to pass along your kind words to Kelly. Feedback like yours motivates us to continue delivering exceptional service to all our guests. Thank you for choosing Fairmont Austin, and we look forward to welcoming you back to Fairmont Austin for more delightful breakfast at Revue! Sincerely, Nicole Shane Jackson Guest Experience

Lounge Bar

TripAdvisor rating 5.0/5

Chelsey Lynn S Business - TripAdvisor review

Biggy was absolutely amazing! His service was spot on and we appreciate his attentiveness. The drinks were great and Biggy was able to provide his insight on what we wanted to ensure we get the best experience! Thanks Biggy! Give that guy a raise! ☺️

Dear Chelsey Lynn S, Thank you for sharing your experience at Fulton at Fairmont Austin! We're delighted to hear that Biggy provided you with amazing service and made your visit memorable. Biggy is indeed a valued member of our team, and we're thrilled that his attentiveness and expertise enhanced your experience with us. It's wonderful to know that he was able to provide great drinks and personalized recommendations to ensure you had the best possible experience. We truly appreciate your kind words and recognition of Biggy's exceptional service. Rest assured, we'll pass along your feedback and gratitude to him. Thank you for choosing Fulton at Fairmont Austin, and we look forward to welcoming you back for another delightful dining experience! Sincerely, Nicole Shane Jackson Guest Experience

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Other web-users rate our hotel

  • 1,146 reviews 8.6/10 Location
  • 2,118 reviews 8.3/10 Room
  • 2,434 reviews 8.5/10 Service
  • 133 reviews 4.4/10 WiFi
  • 880 reviews 8/10 Amenities
  • 835 reviews 8.6/10 Cleanliness
  • 693 reviews 9.1/10 Vibe
  • 667 reviews 7.2/10 Food

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