Raffles Jakarta 5 stars

Customer review rating (ALL Rating) 4.8/5 1,922 reviews

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Description

Hotel extras

  • Raffles Room starting at 60 m², with separate living area and legendary Raffles butler service

  • The Dining Room speaks to the imagination creating a culinary pièce de résistance

  • Located in Mega Kuningan central business district

  • Facilities include outdoor jogging track, gym, kids club and award-winning Raffles Spa

Our accommodation(s)

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Hotel location

Raffles Jakarta

Ciputra World 1, Jl Prof Dr Satrio Kav 3 5
12940 Jakarta
Indonesia

GPS:-6.224434, 106.824064

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,922 reviews

TripAdvisor Rating  5.0/5  2,551 reviews

Certificate of excellence 2023

Perfect Stay

TripAdvisor rating 5.0/5

gresagunawan TripAdvisor review

The room was so spacious and the service was BEYOND. They prepared everything I requested upon my arrival and everything is just perfect. They have a private access from the hotel to the shopping mall, and this was a plus for a homebody like me. Had a chance to try the spa treatment and safe to say I'd go back if I can to try another treatments. My therapists Mbak Tika and Mbak Iin were super! Must try 😆👍🏻

Extraordinary hotel for my taste

TripAdvisor rating 5.0/5

MarkhamJulson Business - TripAdvisor review

This is just amazing hotel, extraordinary one. The hotel staff is extremely professional and service is excellent. The hotel has all the facilities that one can imagine. The gym and pool area are just great. I can warmly recommend the club lounge services, too.

A wholesome and pampered experience

TripAdvisor rating 5.0/5

Lance K TripAdvisor review

It was a pleasant stay in a laidback city of Solo. They managed to fix my shower head after I raised it. Shout out to Stefani from the front desk for helping sort out our transport leaving Solo. She's been a huge help. One thing I think can be improved is definitely the breakfast service. It'd be great if we can be escorted to a table instead of looking for one ourselves.

Dining experience

TripAdvisor rating 4.0/5

Sulaiman A TripAdvisor review

I'm having a dinner at Arts Restaurant yesterday, thank you Mr. Ikram for a fantastic services. We enjoyed our dinner very much. Your staff at front desk (Ms. medina) very friendly, The staff here truly cares about their guests. They were attentive, and our server was sweet and helpful (Ms. Ayu) by the way i love the Dessert and i love the vibe of patisserie corner. I will definitely be back, keep up the good works!

The room, staff and stay was delightful.

Customer review rating 5.0/5

Robert T. Families - Confirmed reviews ALL

It’s always so pleasant to stay at Raffles. The staff, including restaurant staff, are so courteous and attentive. Please ensure that I receive my membership reward points are added.

Dear Mr. T., Thank you for sharing such positive feedback about your recent stay at Raffles Jakarta. We are thrilled to hear that you found the room delightful and that our team is courteous and attentive. It’s always a pleasure to have you with us, and we're glad that your experiences continue to be enjoyable. I am pleased to confirm that the points from your stay have been credited to your membership account. You should see them reflected shortly. If you encounter any issues or have further questions about your membership rewards, please feel free to reach out to me directly. Thank you once again for your loyalty and kind words. We look forward to welcoming you and your family back to Raffles Jakarta soon for another pleasant stay. Warm regards, Etha Director of Guest Experience, Quality, and Loyalty Raffles Jakarta

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Other web-users rate our hotel

  • 277 reviews 9/10 Location
  • 773 reviews 9.5/10 Room
  • 1,275 reviews 9.6/10 Service
  • 475 reviews 8.9/10 Food
  • 349 reviews 9.3/10 Amenities
  • 331 reviews 8.8/10 Comfort
  • 307 reviews 9.7/10 Vibe
  • 273 reviews 8.8/10 Breakfast

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