Raffles Seychelles 5 stars

Customer review rating (ALL Rating) 4.7/5 819 reviews

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Anse Takamaka, Praslin Island, Seychelles, 0000 PRASLIN, Seychelles Islands

Description

Hotel extras

  • All Private Pool Villa Resort providing ultimate privacy

  • Hotel Restaurant & Bars with a wide high-end culinary selection

  • Award-winning Raffles Spa

Our accommodation(s)

Hotel location

Raffles Seychelles

Anse Takamaka, Praslin Island, Seychelles
0000 PRASLIN
Seychelles Islands

GPS:-4.308307, 55.716707

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  819 reviews

TripAdvisor Rating  4.5/5  1,927 reviews

Certificate of excellence 2023

The top of the top

TripAdvisor rating 5.0/5

Pat042 TripAdvisor review

We chose a villa with private pool : just the dream. Everything is just perfect: from the welcome to the quality of the room, through the restaurants (several, different styles), the location in front of a beautiful bay. Easy to reach from the boat service (prefer the helico if you don't like the bumpy sea ...). With the type of price you pay, you expect this to be perfect : and it is ...

Relaxing, eating and enjoying life

TripAdvisor rating 4.0/5

Skovmose Couples - TripAdvisor review

Perfect: fantastic breakfast with sparkling wine and a wonderful view over the sea and islands - if you sit outside which we did almost every day. Surprise: great with the small evening boxes left in the room which contained local spices, nuts and other good stuff. Great beach days: ice water and local homemade refreshments served at the beach. Could be better: alcohol princes in the upper end. Tip: Calculate your price for premium wine using a smaller profit margin than for cheaper wines. Not good: we got a bungalow close to main building and the noise from the generator was terrible. With the high price the hotel charge for a night this is really not acceptable - get it fixed asap!! Thanks to all the staff for making our holiday great.

60th Birthday Celebration

TripAdvisor rating 5.0/5

andybram64 TripAdvisor review

This was our second visit to Raffles and we were once again not disappointed. From arrival to departure we were looked after superbly by the whole team. The only slight disappointment was the villa which was not as elevated as last time we visited. We had booked a panoramic pool villa and assumed these were all on the top level of the resort but we were one level down. Although we still had a fantastic panoramic view we did not have the privacy we had last visit when we were on the top level. We had a butler this visit (Leon) who checked on us regularly and organised requests effectively and efficiently. We were hoping to have dinner on the beach for my birthday but it was fully booked, however there was a cancellation on the day and Leon contacted us and arranged everything efficiently. We also were gifted a sundowner by the resort for my birthday. I though it would just be a cocktail on the beach, but was instead a trip to Anse Lazio for sunset by private car with champagne and canapes. My wife said she felt like royalty! A special mention to Suman (sorry if I've spelled that incorectly) who looked after us on the beach and also the driver who took us there (didn't get his name I'm afraid!). Special mention must also go to Angelina at breakfast who remembered our villa number after the first day, greeted us with a smile every morning and got us one of the best tables with a view out over the sea to Curieuse. There were also many buggy drivers who were friendly, chatty and happy to talk and seem genuinely interested in our stay. We never had to wait longer than three or four minutes for a buggy which is a bonus when standing out in the sun!

The stay was okay but price / quality is not justified. It is overrated and too expensive

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

The stay was okay but price / quality is not justified. It is overrated and too expensive. May be it is Seychelles but I found the prices were not justified for the service and mainly quality of food offered. Not all personal was very friendly as one would expect. I have my experience in other resorts in Seychelles and I had better experience.

Disappointing Experience

Customer review rating 2.0/5

Tareq Couples - Confirmed reviews ALL

I recently had the opportunity to stay at Raffles Resort in Seychelles (My second time at Raffles Seychelles), and I would like to share my feedback regarding my experience. While some staff members were friendly and accommodating, I must express my disappointment with several aspects of my stay. Firstly, upon arrival, we encountered delays in receiving our room, and when it was finally provided to us past 5PM, it was not the type of room we had requested. We had specifically asked for a room with a King-size bed and a panoramic view, but instead, we were given a room with two queen-size beds. After bringing this issue to the attention of the staff, we were relocated to another room, which also did not meet our expectations. The third attempt resulted in an upgraded room, but unfortunately, it still had an obstructed view. This series of room allocation mishaps significantly impacted our overall experience and left us feeling frustrated and dissatisfied. While we appreciated the efforts made by some staff members to rectify the situation, the inconsistencies and inconveniences marred what was supposed to be a relaxing and enjoyable stay. Finally, I have email conceirge regarding booking few experiences while we are in Seycchelles (We wanted an Island Hop experience, Sunset boat ride and car rental). Not only did we not do any of those experiences, no one from the conceirge team contacted us back or helped with the booking. When I brought this issue to the shift manager (Mr. Mohammed), he promised he will solve this matter for us but he never did. I hope that you take this feedback constructively and consider it in your efforts to improve the quality of service and accommodation at Raffles Resort. As a loyal patron of your brand, I trust that you will address these concerns and strive to provide a more seamless and enjoyable experience for future guests. Thank you for your attention to this matter.

Dear Mr.A., We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. We were most concerned to read your remarks on the service you experienced whilst staying with us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raffles Seychelles Team

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Other web-users rate our hotel

  • 239 reviews 9.1/10 Location
  • 363 reviews 9.1/10 Room
  • 544 reviews 8.8/10 Service
  • 105 reviews 3.2/10 Value
  • 71 reviews 7.8/10 Cleanliness
  • 68 reviews 9.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.