Fairmont Copley Plaza Boston 4 stars

Customer review rating (ALL Rating) 4.3/5 3,282 reviews

Fairmont Copley Plaza Boston - Image 1
Fairmont Copley Plaza Boston - Image 2
Fairmont Copley Plaza Boston - Image 3
Fairmont Copley Plaza Boston - Image 4

Description

Hotel extras

  • Ideally located for designer shopping on Newbury Street and at Copley Place Mall

  • Ideally located for designer shopping on Newbury Street and at Copley Place

  • 14 beautifully appointed event rooms for everything from board meetings to ballroom galas

  • Rooftop health club and outdoor deck providing views of Back Bay, the perfect workout spot

Our accommodation(s)

Hotel location

Fairmont Copley Plaza Boston

138 St James Avenue
02116 BOSTON
United States

GPS:42.349263, -71.076357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

OAK Long Bar + Kitchen

OAK Long Bar + Kitchen is an exciting American brasserie restaurant in the heart of Boston's Back Bay. Enjoy specialty, hand crafted cocktails at the exquisite coppertop bar and a farm to table menu featuring local ingredients and purveyors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,282 reviews

TripAdvisor Rating  4.5/5  4,657 reviews

Certificate of excellence 2023

well located, great service and friendly staff

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The property is well located, great in room service and friendly staff. The room had the microwave and fridge that I requested. In room service was fast too. The only problem was I couldn't leave a tip for the housekeeper. Check out Kimpton Hotels. They use TipBrightly and I can leave a cashless tip.

Dear guest, thank you for your positive review! We are glad you enjoyed our well-located property, great in-room service, and friendly staff. We are delighted that we could meet your requests for a microwave and fridge in the room promptly. Regarding leaving a tip, we appreciate your feedback and are considering options to facilitate this process. We hope to welcome you back soon. Best regards, Fairmont Copley Plaza Boston

Wonderful stay

Customer review rating 4.5/5

Suzanne L. Families - Confirmed reviews ALL

Everyone we met, including housekeeping and restaurant staff were extremely friendly and helpful.

Dear Suzanne L., Thank you for your kind words about our friendly and helpful staff. We are delighted you had a wonderful stay with us. We look forward to welcoming you back soon. Best regards, Fairmont Copley Plaza Boston

Not safe

Customer review rating 0.5/5

Sana Q. Solo - Confirmed reviews ALL

The front desk gave me the wrong room- an occupied room/ very scary disorganized horrendous

Just Ok

Customer review rating 3.0/5

Jonathan Couples - Confirmed reviews ALL

We needed to switch rooms because our first room had a leaky shower and a toilet that ran. We had breakfast at the hotel, which was quite bad. Still, the location was very good.

Dear Jonathan, We apologize for the inconveniences you faced during your stay. We appreciate your feedback and will address these matters internally. Thank you for acknowledging our great location. We hope to welcome you back for an improved experience. Sincerely, Fairmont Copley Plaza Boston

Well located, comfortable room, good service

Customer review rating 5.0/5

Br Families - Confirmed reviews ALL

We stayed 4 nights and the room was comfortable. We had a couple of minor issues but these were dealt with by reception. The service was very good. We would happily stay at the hotel again.

Dear BR, we are delighted to hear that you found our hotel well-located, with comfortable rooms, and good service. We appreciate your feedback and are glad our reception team could assist with any issues promptly. We look forward to welcoming you back at Fairmont Copley Plaza Boston.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 694 reviews 9.5/10 Location
  • 1,397 reviews 5.7/10 Room
  • 1,498 reviews 8/10 Service
  • 15 reviews 7.3/10 WiFi
  • 631 reviews 7.4/10 Vibe
  • 584 reviews 7.3/10 Amenities
  • 535 reviews 5.1/10 Comfort
  • 368 reviews 5.6/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

Raffles Boston 5 stars

Customer review rating (ALL Rating) 4.6/5 (78 reviews)

At 181 m

See the hotel
All our hotels in Boston