Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.6/5 5,054 reviews

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Description

Hotel extras

  • Featuring a 20m heated swimming pool, gym and yoga terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,054 reviews

TripAdvisor Rating  4.5/5  757 reviews

Certificate of excellence 2024

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

The tv wasn’t working in the room, tried calling the front desk no one answered the call. For whole my stay I couldn’t connect chrome cast. One of the staff member tried to fix it but couldn’t either. Apart from that, the stay was really good. The rooms are very nice and clean. Basic gym facilities along with pool.

Dear Kulwant, Thank you so much for taking the time to provide insights regarding your stay at the Novotel Brisbane South Bank. First of all, we would like to apologise for any inconvenience you experienced regarding the TV. I made sure to forward your comments to our Housekeeping Manager to review and address the issue immediately. Thank you again for sharing your experience, and we hope to have the chance to better serve you in the future. Sincerely, Leticia, Digital Marketing Manager.

It was ok for where I wanted to stay.

Customer review rating 2.5/5

Chris R. Business - Confirmed reviews ALL

Staff were good and helpful. room was different than where i have stayed before.

Excellent stay with perfect location and amazing customer service

Customer review rating 4.0/5

Annika Couples - Confirmed reviews ALL

Amazing customer care and service at the desk with an awesome location that allowed us to explore brisbane by foot. The room was wonderful however the screen cast on our TV did not work for any of our devices. The only other downside was the pool was in a very shaded area so meant it was freezing but the facilities we had access to were excellent. would definitely recommend

Dear Annika, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. At Novotel, we strive to improve the quality of our services, so I have forwarded your comments regarding the TV and the pool to our Housekeeping Manager to review and address it immediately. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leticia, Digital Marketing Manager.

Great Stay

Customer review rating 5.0/5

Will J. Couples - Confirmed reviews ALL

Staff were great, room was very good, location very convenient.

Dear William, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

Great hotel!

Customer review rating 5.0/5

Julia H. Couples - Confirmed reviews ALL

Easy to find. Great location. We used the car park (easy acccess even with our enormous hire car). Lots to do in the area. Room in excellent condition - as was hotel throughout. Highly recommend.

Dear Julia, We very much appreciate your comments regarding your stay at the Novotel Brisbane South Bank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Demi, Sales and Marketing Coordinator

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Other web-users rate our hotel

  • 1,687 reviews 8.9/10 Location
  • 2,567 reviews 8.3/10 Room
  • 2,728 reviews 9.1/10 Service
  • 52 reviews 6.4/10 WiFi
  • 1,020 reviews 7.7/10 Cleanliness
  • 985 reviews 7.6/10 Comfort
  • 852 reviews 7.8/10 Food
  • 710 reviews 8.5/10 Breakfast

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