Mercure Haydock Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 1,540 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 13 fully-equipped meeting rooms for up to 180+ guests

  • Wedding facilities capable of accommodating 180 guests

  • On-site leisure facilities available for all guests

  • Beechers restaurant serves a selection of bistro-style meals

  • Traditional Georgian style building with original features

Our accommodation(s)

Hotel location

Mercure Haydock Hotel

Penny, LANE
WA119SG HAYDOCK
United Kingdom

GPS:53.472972, -2.637943

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,540 reviews

TripAdvisor Rating  4.0/5  1,148 reviews

Best afternoon tea

TripAdvisor rating 5.0/5

ancaghiuzan Families - TripAdvisor review

We had a great afternoon tea for my mum’s birthday. The table was beautifully decorated with balloons, banners and fresh flowers. The food was fresh and delicious. The staff was extremely friendly and attentive. Antonio and Sasha went above and beyond. Thank you for a lovely time!

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the five-star rating! Your kind words will be passed on to the team who I am sure will be thrilled. To book your next stay please do not hesitate to contact me directly at steven.hayes@accor.com, I would be happy to assist you with your booking personally. We all look forward to welcoming you back in the near future. Kind Regards Steven Hayes

Friendly staff

TripAdvisor rating 5.0/5

valerica g TripAdvisor review

Lovely afternoon tea, delicious cakes and sandwiches. Antonio and Sasha went above and beyond with everyting. The table was decorated beautifully and the food aranged in a lovely way. Me and my family had a lovely time and cant wait to get back in the future.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the five-star rating! Your kind words will be passed on to the team who I am sure will be thrilled. To book your next stay please do not hesitate to contact me directly at steven.hayes@accor.com, I would be happy to assist you with your booking personally. We all look forward to welcoming you back in the near future. Kind Regards Steven Hayes

Afternoon tea

TripAdvisor rating 5.0/5

Maria L TripAdvisor review

We went for my mum’s birthday tea to Haydock Mercure and it was beautiful. We went for afternoon tea around 1 pm and spent a lovely 2 hours enjoying fresh pots of tea, sandwiches and cakes ( and a bottle of Prosecco). Antonio and Sasha set it up for us and they did an amazing job. Thank you !

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the five-star rating! Your kind words will be passed on to the team who I am sure will be thrilled. To book your next stay please do not hesitate to contact me directly at steven.hayes@accor.com, I would be happy to assist you with your booking personally. We all look forward to welcoming you back in the near future. Kind Regards Steven Hayes

Great Night even had GF Beer.

TripAdvisor rating 5.0/5

SlimboL TripAdvisor review

Had a great night recently at a family wedding. They even had GF beer, which kept me happy. It's not often that a hotel has GF Beer, but they had some in both bars. We were well looked after by Abbie and her team. A big thank you to Abbie for looking after us.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am delighted you enjoyed your stay and appreciate the five-star rating! Your kind words will be passed on to the team who I am sure will be thrilled. To book your next stay please do not hesitate to contact me directly at steven.hayes@accor.com, I would be happy to assist you with your booking personally. We all look forward to welcoming you back in the near future. Kind Regards Steven Hayes

Dirty and not worth the money

TripAdvisor rating 1.0/5

gaylec451 Families - TripAdvisor review

Upgraded the room at this hotel it was dirty the bedroom looked like it had not been hoovered or cleaned for weeks the fridge was dirty and the towels had all marks on them very run down everywhere the bed linen was suppose to be white but had foundation and long dark hairs all over it complained to reception twice during our stay the receptionist even came to empty our bin and re stock the tea and coffees in the room would definitely not be returning here and would not recommend to any one

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Haydock. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on steven.hayes@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

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Other web-users rate our hotel

  • 342 reviews 8.6/10 Location
  • 1,513 reviews 5.4/10 Room
  • 1,378 reviews 8.2/10 Service
  • 11 reviews 6.1/10 WiFi
  • 668 reviews 5.8/10 Comfort
  • 642 reviews 5.8/10 Food
  • 570 reviews 4.8/10 Cleanliness
  • 465 reviews 6.5/10 Breakfast

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