Novotel Santiago Providencia

Customer review rating (ALL Rating) 4.6/5 2,253 reviews

Novotel Santiago Providencia - Image 1
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Description

ALLSAFE approved hotel

Hotel extras

  • Children aged up to 16 with parents stay free when sharing the same room.

  • Pet-friendly hotel with additional charge

  • Enjoy a wine list and time to relax in the heated pool all year round.

  • The restaurant and bar offer a meeting space

  • Public transportation links for easy access to the airport

Our accommodation(s)

Hotel location

Novotel Santiago Providencia

Avenida Holanda, 222, Providencia
7510084 SANTIAGO
Chile

GPS:-33.421231, -70.60316

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOVOTEL RESTAURANTE

Feel free to choose where to eat: restaurant, terrace, bar or 24-hour room service. Modernity and functionality, every day of the year with regional and international dishes. 12-hour service. Up to 11 pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,253 reviews

TripAdvisor Rating  4.0/5  312 reviews

Certificate of excellence 2023

Very friendly and helpful

Customer review rating 5.0/5

Laurence O. Solo - Confirmed reviews ALL

After a disastrous arrival in Santiago the hotel staff were very helpful

Staff badly prepared and rude

Customer review rating 1.5/5

Robert M. Business - Confirmed reviews ALL

Lots of peaple waiting on 15 pm check in and extremely rude staff, very badly prepared to help peaple.

March 2024 - LATAM Conference - worst experiance

TripAdvisor rating 1.0/5

roberto n Business - TripAdvisor review

1 for experience. We arrived earlier on the reservation and there were tons of guests waiting for 3 pm reservations opening. I understand if the hotel is fully booked but the reception treatment was terrible. No explanation and extremely rude conversation specially when we tried to anticipate the bureaucracy (passport copies, credit card registration etc.). We were in 25 for a business conference for Latin America and we wont go back there.

Wonderful Hospitality!

Customer review rating 5.0/5

Kim Couples - Confirmed reviews ALL

We enjoyed a fabulous stay! The staff at checkin were warm and welcoming. The breakfast was delicious! The rooms were well appointed with modern showers and bathrooms, comfortable King beds, air conditioning, small fridge and large windows for natural light and views of the hills. It was well-located as we walked to parks, great restaurants and the tallest building in South America. We also enjoyed the gym and heated indoor pool. Thank you for a fabulous stay 😊

Great Value Home Base

TripAdvisor rating 5.0/5

tumbleweedchris TripAdvisor review

We used the Novotel as our base entering and exiting Chile and it was a great decision. The hotel's prices are quite reasonable compared to other budget options in the area and has everything you need. The rooms are spacious, clean, and well furnished. The hotel is in a nice area of town with plenty of services nearby. It is a little far from tourist attractions, but a cheap Uber can easily get you to the area of town that has the museum or attraction you would like to visit. The hotel has a very large breakfast and affordable room service (the pizza was good). The employees are friendly, helpful, and most speak English. After spending a long time in Patagonia at budget cabins and inns, this was such a comfortable and reliable hotel to return to. I highly recommend the Novotel as an excellent value that has everything you need to enjoy your stay.

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Other web-users rate our hotel

  • 1,028 reviews 9.7/10 Location
  • 1,141 reviews 8.2/10 Room
  • 1,325 reviews 8.2/10 Service
  • 43 reviews 7.8/10 WiFi
  • 723 reviews 8/10 Breakfast
  • 543 reviews 8.2/10 Comfort
  • 447 reviews 8/10 Cleanliness
  • 348 reviews 8.8/10 Amenities

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