Mercure Singapore On Stevens 4 stars

Customer review rating (ALL Rating) 4.0/5 2,292 reviews

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Description

Hotel extras

  • Tranquil and locally-inspired environment, a lush urban paradise

  • Prime city centre location, near Orchard Road and UNESCO Site, Singapore Botanic Gardens

  • Unlimited high-speed internet access on multiple devices

  • 24 hour room service, gym and laundromat. 35m infinity pool, lap pool, and 4 dining outlets

  • Free parking during lunch and dinner. Overnight parking for hotel guests

Our accommodation(s)

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Hotel location

Mercure Singapore On Stevens

Orchard District, 28 Stevens Road 01 02, 257878
257878 SINGAPORE
Singapore

GPS:1.313439, 103.828417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE

Nestled in a lush urban greenery, WINESTONE is a culinary concept that combines a selection of wines and reimagined signature western dishes to bring diners on a fresh epicurean journey complemented with affordable quality wines from all over the world.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  2,292 reviews

TripAdvisor Rating  4.5/5  907 reviews

Certificate of excellence 2023

Excellent service on the reception.

TripAdvisor rating 5.0/5

catherinefN6849LN TripAdvisor review

I would like to put 5* for Peach on the reception desk!!! She was very helpful and provided me with an excellent service that I haven’t seen anywhere in the world! All the stuff is really helpful and always eager to help you with your issues! Highly recommend

Dear Catherine, Thank you for your kind words about our excellent service, especially Peach at the reception desk. We are delighted to hear that our team member was helpful and provided you with exceptional service. At Mercure Singapore On Stevens, we always strive to assist our guests promptly and efficiently. We appreciate your recommendation and hope to welcome you back soon. Sincerely, Piotr Kupiec General Manager

Well located, clean rooms, great staff and service at the executive lounge

Customer review rating 5.0/5

Alessa Couples - Confirmed reviews ALL

Always love my stay every time at Mercure Singapore on Stevens. The rooms are well-cleaned, with good breakfast options, and the hotel is well-located with bus stops and MRT station nearby. The staffs at the executive lounge, Sofia and Gilbert, are very lovely and always provide us with great service.

Dear Ampaiphan, We very much appreciate your comments regarding your stay at the Mercure Singapore On Stevens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a pleasure to read your positive note in TripAdvisor - https://www.tripadvisor.co.uk/Hotel_Review-g294265-d13…-Reviews-Mercure_Singapore_On_Stevens-Singapore.html Warm regards, Piotr Kupiec General Manager

Excellent service

TripAdvisor rating 5.0/5

Richard F TripAdvisor review

I have been staying this hotel for more than 2 months now, and so far I've been enjoying my stay here. My room is always clean and the house keeping was attentive each day. Very thankful to Miss Xu Yan...she always makes my room very clean and comfortable every single day. thanks again Miss Xu Yan.

Dear Richard, Thank you for sharing your positive experience with us. We are delighted to hear that you have been enjoying your stay at Mercure Singapore On Stevens. Our team takes pride in providing excellent service and maintaining cleanliness to ensure a comfortable stay. We will make sure to pass on your kind words to Xu Yan for her exceptional housekeeping service. We look forward to welcoming you back for another pleasant stay. Sincerely, Piotr Kupiec General Manager

A bit isolated

Customer review rating 4.5/5

Jacqueline L. Couples - Confirmed reviews ALL

Nice hotel. Not much storage space and a but out of the way.

Dear Jacqueline L., We very much appreciate your comments regarding your stay at the Mercure Singapore On Stevens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Piotr Kupiec, General Manager

Everything was great

Customer review rating 4.5/5

Shing Solo - Confirmed reviews ALL

Very clean and comfortable room despite being small. Service was friendly and impeccable. Enjoyed the free shuttle bus to Orchard Rd. Buffet breakfast was just ok; for the price I would've expected barista made coffee but it was machine made coffee.

Dear Shui Shing K., We very much appreciate your comments regarding your stay at the Mercure Singapore On Stevens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. It will be a pleasure to read your positive note in TripAdvisor - https://www.tripadvisor.co.uk/Hotel_Review-g294265-d13…-Reviews-Mercure_Singapore_On_Stevens-Singapore.html Warm regards, Piotr Kupiec General Manager

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Other web-users rate our hotel

  • 1,335 reviews 8.3/10 Location
  • 2,120 reviews 6.3/10 Room
  • 2,147 reviews 7.3/10 Service
  • 32 reviews 8.9/10 WiFi
  • 995 reviews 7.2/10 Cleanliness
  • 716 reviews 7.1/10 Breakfast
  • 584 reviews 7.4/10 Amenities
  • 405 reviews 5.5/10 Food

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