Mercure Melbourne Albert Park 4 stars

Customer review rating (ALL Rating) 3.8/5 2,255 reviews

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Description

Hotel extras

  • Access to the Pullman Conference & Events Centre with 32 stunning function spaces

  • Feel reassured with access to AXA medical teleconsultation free of charge

  • Valet and secure underground car parking available

  • Close to St Kilda Beach, iconic Food Markets and Chapel Street for shopping and dining

  • A picturesque lakeside location, only 10 minutes from Melbourne CBD

Our accommodation(s)

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Hotel location

Mercure Melbourne Albert Park

65 Queens Road
3004 MELBOURNE
Australia

GPS:-37.84978, 144.978662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINDOWS RESTAURANT

With picturesque views over Albert Park Lake Windows Restaurant Melbourne offers a relaxed atmosphere and an extensive menu of modern Australian cuisine. Open daily for gourmet buffet breakfast and in the evening for a-la-carte dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,255 reviews

TripAdvisor Rating  3.5/5  909 reviews

Extremely disappointed in our stay.

Customer review rating 0.5/5

Maria Couples - Confirmed reviews ALL

Really disappointed in our stay due to the following reasons: Dirty windows Uncomfortable bed - moved to another room and had the same issue Looked out onto graffiti wall (after paying for Albert Park Lake) Zero cleaning of room for 2 days

unpleasant stay

Customer review rating 1.5/5

Nigel M. Families - Confirmed reviews ALL

no air conditioning lights not working

Comfy rooms

Customer review rating 3.5/5

Tracey Couples - Confirmed reviews ALL

Staff were friendly, on-site dining, only negative is $25 every time you exit the car park

Very average

Customer review rating 2.0/5

Anon Solo - Confirmed reviews ALL

The hotel feels very outdated, mould on the carpet in the room, lots of cracks and scuffs, waited a long time to book in. Overall not the best, wouldn’t stay again

Poor Room Service

Customer review rating 1.5/5

Anonymous Solo - Confirmed reviews ALL

Ordered room service. Never received the order. Rang room service, did not pick up the phone. I had to go and talk with Concierge but could not resolve my issue due to kitchen being closed. Had to go without dinner.

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Other web-users rate our hotel

  • 718 reviews 8.3/10 Location
  • 1,702 reviews 5.2/10 Room
  • 1,271 reviews 7.1/10 Service
  • 50 reviews 3.7/10 WiFi
  • 767 reviews 5.2/10 Comfort
  • 703 reviews 4.4/10 Cleanliness
  • 391 reviews 7.5/10 Breakfast
  • 374 reviews 5.7/10 Value

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