ibis Jerusalem City Center

Customer review rating (ALL Rating) 4.4/5 584 reviews

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Description

Hotel extras

  • Situated in the heart of Jerusalem's city Center 5 min.walk to the Jaffa gate and the Old City

  • Enjoys a vast proximity to many religious and historic sites

  • Next to tram station and easily accessible from Central bus station and Train station

  • Sweet Bed by ibis, designed, developed for the coziest and most exclusive comfort

  • KOSHER Hotel

Our accommodation(s)

Hotel location

ibis Jerusalem City Center

4 Elisar St.
9423601 JERUSALEM
Israel

GPS:31.7820861, 35.220656

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

DINING ROOM

A rich and diverse Israeli breakfast with a variety of indulgent dishes from the Mediterranean kitchen that will fuel you for another pleasant day in Jerusalem. open daily from 6 :30 AM to 10:00 AM

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  584 reviews

TripAdvisor Rating  4.0/5  645 reviews

Not bad

TripAdvisor rating 4.0/5

Alu110 Couples - TripAdvisor review

Not a bad hotel, in the very center away from the noise at the same time, not bad breakfasts,two minutes by walking from yafoo, good views from room, we had a camera on a high floor, happy hour in hotel it’s a very nice addition, I would like to pay attention to the cleanliness where the breakfasts are held, the wardrobe in the room is very small, I didn't like the savings on soap and shower gel, no shampoo for hair, body cream

Best service, very friendly and hospitable staff - the reception, security, cleaners, dining staff, etc!

Customer review rating 5.0/5

Heto P. Business - Confirmed reviews ALL

I had the most pleasant experience and stay with this IBIS Hotel. It was perfectly located in mid-city Jerusalem, and within walking distance to almost everywhere I wanted to go - the old city via the Jaffa gate, the shops, restaurants, public transport, bars, etc. The staff at the Hotel were exceptionally great - very professional, friendly, and helpful.

Dear SIAOSI P., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

Great Stay!

Customer review rating 4.5/5

Brian N. Friends - Confirmed reviews ALL

Very pleasant, clean & comfortable hotel.

Dear BRIAN N., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

Very Average

Customer review rating 2.5/5

Gitty Families - Confirmed reviews ALL

It is a cheap hotel which is fine because the price is cheap but there is laundry hanging outside rooms which is very unprofessional and unappealing.

Dear GITTA W., Thank you for taking the time to tell us about your experience at the ibis Jerusalem City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wassim Mushasha Guest Relations Manager

Amazing location and very good service

Customer review rating 4.0/5

Gleb Couples - Confirmed reviews ALL

I booked a room for 2 for a weekend getaway and it was a very reliable and pleasant experience. The parking is great for a small car, everything in the room was clean and well maintained (with small exception for kettle that leaked a bit and quite noisy mini-bar). I would appreciate if there would be anything in the mini bar to snack given that on Shabbat places around are closed. Late check-out arrangement was flexible and the staff very responsive.

Dear GLEN Z., We very much appreciate your comments regarding your stay at the ibis Jerusalem City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wassim Mushasha Guest Relations Manager

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Other web-users rate our hotel

  • 733 reviews 9/10 Location
  • 637 reviews 5.9/10 Room
  • 654 reviews 8.9/10 Service
  • 6 reviews 10/10 WiFi
  • 458 reviews 9.1/10 Breakfast
  • 291 reviews 7.6/10 Cleanliness
  • 136 reviews 6.7/10 Vibe
  • 14 reviews 4.7/10 Bar

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