Mercure Tunbridge Wells Hotel 4 stars

Name: Mercure Tunbridge Wells | 4 Star Hotel - ALL
Address: 8 Tonbridge Road, Pembury, TUNBRIDGE WELLS, TN2 4QL, United Kingdom
Telephone: +441892628298
Rating: 4.1

Customer review rating (ALL Rating) 4.1/5 1,002 reviews

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8 Tonbridge Road, Pembury, TN2 4QL TUNBRIDGE WELLS, United Kingdom

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Mercure Tunbridge Wells Hotel

Hotel for travellers looking for local and authentic experiences

The 4-star Tunbridge Wells hotel boasts 84 contemporary guest rooms inside a beautiful 18th century Georgian oast house. Set in a tranquil corner of Kent and conveniently located close to Tunbridge Wells, Hever Castle and the breath-taking Kent countryside, this hotel is ideal for business or leisure trips. After a busy day guests can relax in the impressive gardens or enjoy refreshments in the hotel bar.

The hotel boasts eight meeting rooms which can accommodate up to 130 guests, great for conferences and business events. The light, airy rooms can also be transformed into a beautiful wedding ceremony or reception venue. Guests are invited to dine in The Mallows restaurant, where they can enjoy an internationally inspired meal in a modern and relaxed environment. Those looking to wind down further can take a drink from the impressive selection in the Oast Bar.

The hotel is just 2 miles (3 km) from Highbrooms railway station and the centre of spa town Royal Tunbridge Wells. Hever Castle and the Kent countryside are yours to discover.

Welcome to Mercure Tunbridge Wells! Our team is dedicated to making your stay as comfortable as possible. We hope you enjoy exploring all Tunbridge Wells and Kent have to offer. Please let us know if we can do anything to enhance your experience.

Fraser Johnston, Hotel Manager

Hotel extras

An ALLSAFE Clifton Environmental certified hotel
8 fully-equipped meeting rooms for up to 130 guests
18th Century Georgian oast house with original features
Nearby landmarks include Tunbridge Wells and Hever Castle

Our accommodation(s)

Room

Classic room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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1 night | 1 adult

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Room

Classic room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)

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1 night | 1 adult

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Room

Classic family room for 2 adults and 1 child

3 pers. max

Bedding 1 x Double bed(s) and 1 x Single bed(s)

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1 night | 1 adult

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Room

Privilege room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Superior room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)

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1 night | 1 adult

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Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

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1 night | 1 adult

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Room

Classic accessible room with 2 single beds

2 pers. max

Bedding 2 x Single bed(s)
Accessible room

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1 night | 1 adult

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Hotel location

Mercure Tunbridge Wells Hotel

8 Tonbridge Road, Pembury
TN2 4QL TUNBRIDGE WELLS
United Kingdom

GPS:51.146079, 0.311925

+44 1892 628298

+44 161 388 0915

HIGHBROMS STATION

Railway station

Access: 4.83 km / 3 mi 4 min drive

HOP FARM

Tourist attraction

Access: 4.83 km / 3 mi

HEVER CASTLE

Tourist attraction

Access: 14.48 km / 9 mi

LEEDS CASTLE

Tourist attraction

Access: 32.19 km / 20 mi

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Car park
Restaurant
Wheelchair accessible
Wi-Fi
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE MALLOWS

Non contractual photo

The Arts Restaurant offers traditional and internationally inspired cuisine, delicious desserts and a selection of fine wines to compliment your meal. You will find individually styled surroundings which offer a relaxed atmosphere.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 140 m² / 1506.946 sq ft
Maximum seats capacity: 180
Maximum capacity for banquets: 130

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.1/5 1,002 reviews

TripAdvisor Rating 3.5/5 1,507 reviews

First night at the mercure

Louis H 4/22/2024 TripAdvisor review

Down here for work sadly… however Had a great first night at the hotel! A few issues during the night due to guests setting off fire alarms, however the staff were brilliant with the situation! The waiting staff and food were brilliant, Tom the bar man was very accommodating over the evening and kept us happy.

Tom. Great guy

Ted M 4/22/2024 TripAdvisor review

Bit of drama last night but woke up to a right turn around. Tom sorted everything out and made us feel relaxed.top man Very nice guy and very helpful acted calm and composed in a situation last night and dealt with it no problems. Top guy Big shoutout to Tom

Fabulous stay

Charlotte Business - 4/19/2024 Confirmed reviews ALL

Easy to park on arrival. Upgraded room was lovely and very much appreciated. The room was a perfect temperature, I had a great sleep. Breakfast was lovely in the morning.

Dear Charlotte We very much appreciate your comments regarding your stay at the Mercure Tunbridge Wells Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Maureen M. Couples - 4/19/2024 Confirmed reviews ALL

Good food, comfortable room Shame no beer on draught Very noisy in corridor late at night and early in morning .

Dear Maureen Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the food and found the room comfortable. However, we apologize for any inconvenience caused by the lack of beer on draught and the noise disturbance in the corridor during your stay. Your comments are important to us, and we'll take them into consideration as we strive to improve our services. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We hope to welcome you back for a more enjoyable experience in the future. Sincerely,

Great

Simon B 4/19/2024 TripAdvisor review

Great food in the restaurant. Room very clean. Staff very friendly. Friendly reception on arrival. Finn in the restaurant was very attentive as we're all the staff

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All our hotels in Tunbridge Wells

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.