ibis Styles Paris Charles de Gaulle Airport 3 stars

Customer review rating (ALL Rating) 4.3/5 5,594 reviews

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Description

Hotel extras

  • Restaurant open every evening

  • In airport: access via CDGVal - Roissypôle stop, 7 days from 4am to 1am

  • Family Rooms - Communicating - Junior Suites available

  • Breakfast and WiFi included

  • Undercover private car park with 100 spaces, open 24/7

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Hotel location

ibis Styles Paris Charles de Gaulle Airport

1 Bis Rue de la Haye, accès GPS / Tremblay-en-France, ROISSYPOLE / CS 20009
95735 ROISSY CHARLES DE GAULLE
France

GPS:49.010575, 2.561965

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

JETLAG

Jetlag welcomes you 7 days a week from 6pm to 10pm. Explore its menu with the flavors of the world, studded with fresh products. Discover its stellar burgers, planchas and daily specials.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  5,594 reviews

TripAdvisor Rating  4.0/5  2,189 reviews

Customer review rating 2.0/5

Patrick M. Couples - Confirmed reviews ALL

Terrible meal Tuesday evening. My wife ordered a hamburger well done, it came out completely undercooked. She sent it back. Then nothing. I slowly finished my meal but her’s did not arrive. Finally showed up, still not well done. Sadly, as hungry, she finished her meal — and then vomitted four times when back in the room. We have stayed with you many times but if we stay again, we will no longer use your restaurant

Dear Patrick, Thank you for taking the time to share your experience at ibis Styles Paris CDG Airport. We are deeply sorry to hear about the unpleasant experience you and your wife had during your recent visit to our restaurant. Please allow us to express our sincerest apologies. Your feedback is genuinely concerning. Such incidents are not reflective of the standards we strive to maintain. Please rest assured that we take matters of food safety and guest satisfaction very seriously. We will be investigating this matter thoroughly with our restaurant team to ensure that appropriate measures are taken to prevent such occurrences in the future. Your loyalty as returning guests means a lot to us, and it is truly disappointing to hear that we have let you down on this occasion. We hope to have the opportunity to regain your trust and welcome you back in the future for a much-improved experience. Sincerely, The ibis Styles Paris CDG Airport team

Well located otherwise very disappointing

Customer review rating 2.0/5

Phil Couples - Confirmed reviews ALL

To start with the positive, the location is conveniently located right across the street from the train station linking it to all terminals. Check-in - long queue of people and only 1 reception available. Making the check-in process unnecessary slow & inefficient. The room - Lacks any basic amenities such as toothbrush, drinking bottled water, and a simple kettle would make your stay a lot more convenient. Pillows are really soft (almost no filling) and no extra pillows are available. Air Conditioning - The worse of it all is that the hotel air conditioning is centralized has “winter” & “summer” season. Therefore, on a warm day during spring when the central system is still under “winter” setting can only blow a fan into the room with almost no cooling at all. This led to not much rest during the night as the room was too hot. A decent rest is the basic an Airport Hotel should be able to offer. Breakfast - no-one checking the breakfast to assure people have access to it, leading to a crowded are. Also the variety is not brilliant but decent enough for the job.

Dear Phillip, Thank you for taking the time to tell us about your experience at ibis Styles Paris CDG Airport. We are sorry to hear that your experience did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address these issues and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The ibis Styles Paris CDG Airport team.

Easy access to airport, restaurant was good and convenient.

Customer review rating 4.0/5

Michel Couples - Confirmed reviews ALL

Lighting was not enough in bathroom. Needs privacy blind with the black out curtain. Need a shower door, Shower sprayed water everywhere. Room was very quiet. Staff was very friendly.

Well located .. rooms too basic

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Very friendly and efficient staff. Well located hotel. Room was too small and basic. Overall however, it was a pleasant stay.

Unacceptable Temperature/Air in Room

Customer review rating 1.0/5

Adrian Business - Confirmed reviews ALL

You disabled the thermostat, and air circulation was OFF. With no windows, the experience was suffocating. The room temperature was too high, making it unpleasant to sleep.

Dear Adrian, Thank you for sharing your experience at ibis Styles Paris CDG Airport. We sincerely apologize for the discomfort you experienced during your stay due to the room temperature and air circulation issues. Please know that your feedback is invaluable, and we are committed to ensuring that such incidents are promptly addressed to prevent recurrence. Rest assured, we will investigate the matter thoroughly and take the necessary steps to rectify the situation. Your comfort and satisfaction are of utmost importance to us, and we regret any inconvenience caused. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. Sincerely, The ibis Styles Paris CDG Airport

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Other web-users rate our hotel

  • 5,715 reviews 9.5/10 Location
  • 6,966 reviews 6.4/10 Room
  • 4,965 reviews 7.9/10 Service
  • 164 reviews 7.6/10 WiFi
  • 3,934 reviews 8.5/10 Breakfast
  • 2,397 reviews 7.4/10 Cleanliness
  • 15 reviews 2.4/10 Wellness Area

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