Novotel Jakarta Gajah Mada 4 stars

Customer review rating (ALL Rating) 4.7/5 1,359 reviews

Best price
guarantee
Novotel Jakarta Gajah Mada - Image 1
Novotel Jakarta Gajah Mada - Image 2
Novotel Jakarta Gajah Mada - Image 3
Novotel Jakarta Gajah Mada - Image 4
Jl Gajah Mada No 188, Jakarta Barat, 11120 JAKARTA, Indonesia

Description

Hotel extras

  • 15 minutes away to Central Business District

  • Heritage building as a popular spot

  • A 30-minute drive to Soekarno-Hatta International Airport

  • Easy access to Jakarta International Expo Kemayoran, Mangga Besar, Kemayoran,Ancol

  • 12 minutes away to very popular Mangga Dua Shopping Center

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Jakarta Gajah Mada

Jl Gajah Mada No 188, Jakarta Barat
11120 JAKARTA
Indonesia

GPS:-6.147345, 106.815573

Telephone
Fax +62 21 29365555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Entertain your palate with Novotel. Discover the thrilling simplicity of flavorful contemporary cuisine. Inventive yet well-balanced dishes for wholly delightful meals to enjoy at the hotel restaurant or in the privacy of your room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,359 reviews

TripAdvisor Rating  4.5/5  3,595 reviews

Not bad

Customer review rating 3.5/5

Julius H. Couples - Confirmed reviews ALL

The aircon is not cold enough.

Dear Mr. Julieus H., Thank you for your loyalty, in becoming our Accor Plus Gold elite member Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience related with our Air Conditioning and food had fallen short of your expectations. Our guests’ satisfaction is of paramount importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guests. Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Once again thank you very much for your feedback to us and we do apologies for any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future. We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit, please reach out to me directly. Yours Sincerely, Christiaan JONES General Manager

Nice place

Customer review rating 5.0/5

Harry P. Y. Families - Confirmed reviews ALL

Good place and surround the gotel so many food restaurant you can visit.

Dear Mr. Harry Pujianto y., First of all, thank you very much for your trust in becoming our ALL ClassicAccor Plus Silver member. Thank you for reviewing your stay at Novotel Jakarta Gajah Mada and we are delighted that you have taken the time to share your appreciation of our location wise. We are highly appreciate if you could also share your experience on the Tripadvisor website and recommend Novotel Jakarta Gajah Mada to all travelers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com/UserReviewEdit-g294229-d35…-Hotel_Novotel_Jakarta_Gajah_Mada-Jakarta_Java.html Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. To easily book your future stay with us and access promotions, we recommend you use our mobile application: https://all.accor.com/indonesia/index.en.shtml Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Nice to stay

TripAdvisor rating 5.0/5

Raju Yadav B TripAdvisor review

I had a delightful stay at this hotel. The front desk team was incredibly hospitable, ensuring a warm reception. The restaurant staff also provided excellent service, making dining a pleasant experience. Overall, it was a fantastic stay, thanks to the attentive and friendly staff

Dear Mr. Raju Yadav B, Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are delighted that you have taken the time to share your appreciation of our staff hospitality and facilities. We are also glad that our food product and services, had complemented well to provide you with an exceptional stay with us. Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Christiaan JONES General Manager

Good stay

Customer review rating 4.5/5

Dian S. Families - Confirmed reviews ALL

Nice service

Dear Mrs. Dian Ratna S.,S.Psi.,M.Si.,Ph.D., First of all, thank you very much for your trust in becoming our ALL Classic member. Thank you for reviewing your stay at Novotel Jakarta Gajah Mada. We are highly appreciate if you could also share your experience on the Tripadvisor website and recommend Novotel Jakarta Gajah Mada to all travelers by giving us 5 stars and positive review. Click on the link below and it takes only a few minutes to complete your review https://www.tripadvisor.com/UserReviewEdit-g294229-d35…-Hotel_Novotel_Jakarta_Gajah_Mada-Jakarta_Java.html Our team endeavors to provide a warm level of service that is synonymous with the Novotel Jakarta Gajah Mada’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. To easily book your future stay with us and access promotions, we recommend you use our mobile application: https://all.accor.com/indonesia/index.en.shtml Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Yours Sincerely, Christiaan JONES General Manager

Breakfast yang tasty, love it!

Customer review rating 5.0/5

Diki D. Families - Confirmed reviews ALL

Breakfast nya bagus dan rasanya enak. Tidak menyesal dan pasti kembali lagi ke hotel ini. Fo team dan security yang helpful. Thanks to mas Ricky, the trainee, For the assistance. Special thanks to Pak Erick also who arranged for the room.

Bapak Diki D. yang terhormat, Pertama-tama, terima kasih banyak atas kepercayaan Anda menjadi anggota ALL Classic kami. Kami sangat menghargai ulasan Anda mengenai masa tinggal Anda di Novotel Jakarta Gajah Mada, terutama mengenai breakfast yang kami sajikan, serta pelayanan dan keramahan para staf kami. Kami juga sangat berterima kasih jika Anda dapat berbagi pengalaman Anda di situs web Tripadvisor dan merekomendasikan Novotel Jakarta Gajah Mada kepada semua wisatawan dengan memberi kami 5 bintang dengan ulasan yang positif. Klik tautan di bawah dan hanya butuh beberapa menit untuk menyelesaikan ulasan https://www.tripadvisor.co.id/UserReviewEdit-g294229-d35…-Hotel_Novotel_Jakarta_Gajah_Mada-Jakarta_Java.html Tim kami berusaha untuk memberikan tingkat layanan yang hangat yang identik dengan keramahtamahan khas Novotel Jakarta Gajah Mada. Yakinlah bahwa kami akan membagikan ulasan positif ini kepada tim kami, dalam hal ini khususnya kepada Ricky dan Erick. Untuk dengan mudah memesan masa tinggal Anda bersama kami dan mengakses promosi, kami sarankan Anda menggunakan aplikasi mobile kami: https://all.accor.com/indonesia/index.en.shtml Sekali lagi terima kasih telah berbagi pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Salam hormat, Christiaan JONES General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 277 reviews 7.5/10 Location
  • 852 reviews 7/10 Room
  • 944 reviews 8.3/10 Service
  • 49 reviews 6.6/10 WiFi
  • 464 reviews 6.9/10 Cleanliness
  • 301 reviews 6.2/10 Amenities
  • 268 reviews 6.1/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Jakarta

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.