Novotel Suites Dubai Mall of the Emirates hotell 3 stjärnor

Omdöme Tripadvisor 4.0/5 2 344 recensioner
+ 21 Tjänster
Boka rum på detta hotell
Ceci est un message d'erreur

Rum 1

Antal personer
Barnens ålder

Le Club AccorHotels

Gratis: bli medlem

När jag gör en bokning på det här hotellet:

  • Jag tjänar Nivå- och Bonuspoäng

  • Jag kan använda mina Bonuspoäng

  • Drar jag fördel av förmåner

  • Jag kan utnyttja medlemspriset

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Extra förmåner på hotellet

  • Takpool

  • Gratis transfer till Kite Beach varje dag

  • Några minuters promenad från Mall of the Emirates

  • Gratis wifi, dygnet runt-öppet gym, privat parkering inomhus

  • Några minuter från tunnelbanestationen Dubai

Tjänster på hotellet och i närheten

Incheckning från 14h00

Utcheckning fram till 12h00

Betaltjänster

Tjänster och praktisk information
  • Incheckning online
  • WiFi/Internetåtkomst
  • Parkering
  • Anpassat för personer med funktionshinder
  • Barnpassning på begäran
  • Luftkonditionerat
  • Talade språk på hotellet
  • Receptionen är öppen dygnet runt
  • SEN UTCHECKNING FRAM TILL 17.00
  • Tvätt
  • Butiker/shopping
  • Portier
Fritidsaktiviteter
  • Ouppvärmd utomhuspool
  • Fitnesscenter
  • Massage
  • Barnpassning på begäran
  • Skidställ finns (Närheten)
Catering
  • Frukost
  • 1 restaurang(-er)
  • 1 bar(-er)
  • Rumservice
Företagstjänster
  • Kopierings-/utskriftsservice

Hotellets adress

Novotel Suites Dubai Mall of the Emirates

2A Street
Opposite Mall o f the Emirates
P.O. Box 283825

dubai
förenade arabemiraten

Tel: +97143823200

Fax: (+971)4/3823201

Kontaktmailadress

Incheckning från 14h00

Utcheckning fram till 12h00

  • Dubai metro :   Red Mall of Emirates

  • Per flyg

    DUBAI INTL AIRPORT Inom 20km / 12,43

GPS:25.116528, 55.196111

Våra boenden

Spacious, contemporary and fully flexible, the Novotel room is designed to be lived in. With WiFi, large flat screen, docking station and comfortable beds, you will have everything you need for a pleasant stay alone, with a partner or with your family.

Svit för två vuxna och ett barn

  • MaxMax antal personer: x3
  • Yta: Från 31
  • Utsikt: mot stan *

* I mån av tillgång

  • Trådlöst internet på rummet
  • Höghastighetsinternet
  • Kostnadsfritt mineralvatten på rummet
  • te/kaffe-faciliteter
  • Satellit-/kabelfärg-TV(...)

Svit med två enkelsängar för två vuxna och ett barn

  • MaxMax antal personer: x3
  • Yta: Från 31
  • Utsikt: mot stan *

* I mån av tillgång

  • Trådlöst internet på rummet
  • Höghastighetsinternet
  • Kostnadsfritt mineralvatten på rummet
  • te/kaffe-faciliteter
  • Satellit-/kabelfärg-TV(...)

Familjesvit för tre vuxna och två barn

  • MaxMax antal personer: x5
  • Yta: Från 48
  • Utsikt: mot stan *

* I mån av tillgång

  • Trådlöst internet på rummet
  • Höghastighetsinternet
  • Kostnadsfritt mineralvatten på rummet
  • te/kaffe-faciliteter
  • Satellit-/kabelfärg-TV(...)

Våra restauranger och barer

DELI BOUTIQUE

Typ av kök: Internationell

Prova spännande rätter lagade med smakrik enkelhet på restaurang Deli Boutique. Du kan välja från ett brett utbud av lättare snacks, en à la carte-meny och en lång rad läckra efterrätter och sötsaker.

Lunch

12:00 - 13:00

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

Middag

19:00 - 23:00

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

EZAZ

Photo non contractuelle / Strictly non binding

Ezaz har en spännande atmosfär med en kombination av trendig stil och klassisk inredning. Här tar du en drink innan du drar dig tillbaka eller umgås hela kvällen med vännerna.

Lunch

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

Middag

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

Våra gästrecensioner för
Novotel Suites Dubai Mall of the Emirates

100 % certifierade recensioner från gäster som faktiskt har bott på vårt hotell

Mer information

AccorHotels – Betyg 4.3/5

6 373 recensioner

tripadvisor tripadvisor

Rankning på TripAdvisor 4.0/5

2 344 recensioner

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Dålig lukt på hotellet

Omdöme Avis clients 4.3/5

Vanessa Vänner - 13/03/2019 Certifierade recensioner från AccorHotels

Personalen var trevlig men rummen luktade som gammal sur disktrasa, frukosten var ganska ofräsch också

Dear Vanessa C., Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates. Miss.

Frukostmatsal ostrukturerad och dåligt utbud. Städning missades 2 gånger

Omdöme Avis clients 4.3/5

Michael S. Affärsresenärer - 08/03/2019 Certifierade recensioner från AccorHotels

Novotel emirates mall var mycket sämre än novotel vid world Trade center. Missad städning. Ej fungerande avlopp i badrum. Dåligt rum trots bokning av 8 dagar! Frukostmatsalen var full flera dagar och dåligt utbud. Betalade även för uppgradering för early check in. Men fick ej bättre rum

Dear Mr. Michael S., Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Rent, fint, bra läge och hjälpsam personal!

Omdöme Avis clients 4.3/5

Abbas Par - 17/02/2019 Certifierade recensioner från AccorHotels

Allt gick smidigt. Uppskattade att vi blev gratis uppgraderad till Familj-svit när vårt dubbelrum var fullbokat. Trevlig och duktig personal. Läget vid Mall of Emirates och Metro-stationen gör det hela ännu bättre.

Dear Mr. Abbas C., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis mall of the Emirates!
Omdöme Avis clients 4.3/5

Nejira H. Vänner - 15/02/2019 Certifierade recensioner från AccorHotels

Det var ett väldigt fint hotell med bra läge, så trevlig och hjälpsam personal väldigt hjälpsamma all eloge till personalen verkligen!

Dear Miss. Nejira H., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis mall of the Emirates!

Prisvärt hotell, men inte så fint som vi trott

Omdöme Avis clients 4.3/5

Niklas Familjer - 06/02/2019 Certifierade recensioner från AccorHotels

Bra läge på hotellet. Vissa i receptionen var väldigt hjälpsamma, andra var mest ointresserade. Personalen i matsalen och vid poolen var gulliga mot barnen vilket är ett plus. Det som verkligen drog ner helhetsintrycket var att ett av våra två rum var så ingrott av rökare att det luktade tjära. Barnen vägrade vara i det rummet. Vi blev erbjudna att byta rum men lukten där var nästan lika illa. Det andra rummet luktade däremot ingenting.

Dear Mr. Gunnar w., Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates.

Helt okej med allt!

Omdöme Avis clients 4.3/5

Anonym Familjer - 22/12/2018 Certifierade recensioner från AccorHotels

Enligt Ving är det ett 4- stjärnigt hotell men väl i Dubai såg vi att det är ett 3- stjärnigt hotell. Rummet var stort. Dåligt att det inte gick att öppna fönster. Heltäckningsmattan i rummet var ofräsch och fläckig, gammal brun soffa som inte kändes fräsch att sitta på, gamla stolar, smutsig minibar. Frukosten var helt okej, 6/10, inget märkvärdigt. Personal var trevliga med ett leende på läpparna, hjälpsamma och gav service. Vi kommer dock inte hit igen med tanke på rummets standard.

Dear Mr. Halil B., Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

ok hotell

Omdöme Avis clients 4.3/5

Veronica Familjer - 09/11/2018 Certifierade recensioner från AccorHotels

ok hotell vårt rum luktade dock unket -sur heltäckningsmatta så kändes inte så fräscht. Ingen förbättring trots påtalande. Vi hade familjerum. Dubbelsängen ok bäddsoffan under all kritik den var knölig med stenhårda bulor. Vi klämde ned 12 åringen där som kunde manövrera sig mellan bulorna. Sedan en var det en vanlig soffa. Hade gått kunnat vara 2 dubbelsängar. en toalett 2 duschar i rummet. Pool på taket var mysigt för barnen. Skuggit på kvällen. trevlig personal ok läge och frukost

Dear Veronica T., Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Motsvarar inte våra förväntningar

Omdöme Avis clients 4.3/5

Anonym Par - 06/11/2018 Certifierade recensioner från AccorHotels

Enligt vår resebyrå ska det här vara ett 4-stjärningt hotell, det är det definitivt inte. Hela vår våning luktade cigarettrök och så även vårat rum. Allt behövdes tvättas och vädras när vi kom hem. Vi rekommenderar inte det här hotellet

Dear Miss. Emma K., Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates

Prisvärt

Omdöme Avis clients 4.3/5

Amanda Par - 23/05/2018 Certifierade recensioner från AccorHotels

Prisvärt hotell med mycket bra läge, vi tog med halvpension men det rekommenderar vi ej, var alltid tjorv och ingen visste något.

Dear M. Oskar Kruukka Y., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the food , please note that your comment has been forwarded to the operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PEECHARA Sundeep General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Bra

Omdöme Avis clients 4.3/5

Anonym Familjer - 24/04/2018 Certifierade recensioner från AccorHotels

Mycket bra bemötande lite smutsiga toaletter i hotellrummet

Dear M.Marzena W., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the room cleaning , please note that your comment has been forwarded to the operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PEECHARA Sundeep General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Sloppy housekeeping

Omdöme Avis clients 4.3/5

Elisabeth Vänner - 16/04/2018 Certifierade recensioner från AccorHotels

Bra sängar, bra storlek på rummet. Städningen gjordes för sent på dagen ibland efter kl 17. Vi var tre i rummet det saknades ofta handdukar och vattenflaskor. Ibland fanns det till två av oss men inte till den tredje. Frukosten hade ett tillräckligt utbud, kaffe var dock väldigt svagt.

Dear Ms.Anna Laila E., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the cleaning service , please note that your comment has been forwarded to the operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, PEECHARA Sundeep General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Nöjd

Omdöme Avis clients 4.3/5

Magnus N. Familjer - 13/04/2018 Certifierade recensioner från AccorHotels

Bra hotell med bra läge.

Dear M.Magnus N., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sayed Shekeb Front Office Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Bra hotell med bra läge

Omdöme Avis clients 4.3/5

Tommy Familjer - 12/04/2018 Certifierade recensioner från AccorHotels

Allt var bra,läget och närheten till tåget ca 10 min promenad,likaså till Mall of emirates, hotellet har en egen buss som tar dig till Kite beach på förmiddagen och hämtar 17.00,skönt med pool på taket och ett litet gym,trafiken störs man inte av trots motorvägen en bit ifrån, trevlig personal och bra klass på allt

Dear Mr.Tommy Kjell P., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
Omdöme Avis clients 4.3/5

Jan Familjer - 12/04/2018 Certifierade recensioner från AccorHotels

Väldigt enkel och smidig in/utcheckning. Rymligt rum för familj på fyra personer. Tyst och lugnt.

Dear M. Jan H., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
Omdöme Avis clients 4.3/5

Bakhtiar Familjer - 10/04/2018 Certifierade recensioner från AccorHotels

Bra service och bra bemötande av personalen och trevliga.

Dear Mr.Bakhtiar M., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
Omdöme Avis clients 4.3/5

Helena B. Familjer - 08/03/2018 Certifierade recensioner från AccorHotels

Fina rum. Trevlig och hjälpsam personal

Dear Mr.Steve B., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Relaxed.

Omdöme Avis clients 4.3/5

Anonym Ensamresenärer - 04/03/2018 Certifierade recensioner från AccorHotels

Trevligt. Fin service från all personal.

Dear Ms.Christina N., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates Dubai

Rent och fint och god frukost.

Omdöme Avis clients 4.3/5

Magnus G. Familjer - 25/02/2018 Certifierade recensioner från AccorHotels

Hotell rummet var stort och fint saknade balkong. Skulle kunna vara bättre ventilation blev lite instängt och dålig lukt (inget fönster att öppna). Trevlig och hjälpsam personal.

Dear Mr.Magnus G., Thank you for taking the time to tell us about your experience at the Novotel Suites Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Trevligt hotell med bra läge för shoppingsugna.

Omdöme Avis clients 4.3/5

Stefan N. Familjer - 25/02/2018 Certifierade recensioner från AccorHotels

Trevligt bemötande i receptionen och bra städning av hotellrummet. Bytte rum under vistelsen pga fuktig lukt i första hotellrummet (dålig airkodition?). Andra rummet bra och bytet gick utmärkt utan problem. Hotellet har en trevlig pool på taket.

Dear Valued guest, We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments related to the room cleaning , please note that your comment has been forwarded to the operations Manager to take the appropriate measurement and actions to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Rent, städat och fräscht rum.

Omdöme Avis clients 4.3/5

Anna Familjer - 01/01/2018 Certifierade recensioner från AccorHotels

Trevlig och hjälpsam personal. Stor frukostbuffé. Fina rum dock liten toalett. Däremot bra och stora duschrum.

Dear Mr. Christian H., We very much appreciate your comments regarding your stay at the Novotel Suites Dubai Mall of the Emirates. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.
Våra senaste recensioner från 20

I samarbete med TripAdvisor

Framtaget av

Trustyou

Våra andra hotell i närheten

Alla våra hotell i dubai