ibis Swansea 2 stars

Customer review rating (ALL Rating) 4.5/5 1,068 reviews

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Fabian Way, A483, SOUTH WALES, SA1 8LD SWANSEA, United Kingdom

Description

Hotel extras

  • ¤ Free Wi-Fi

  • ¤ Free on-site parking

  • ¤ 10 min. drive to train station

  • ¤ 1.5 miles from Swansea Bay Campus University

  • 1.5 Miles to the city centre

Our accommodation(s)

Hotel location

ibis Swansea

Fabian Way, A483, SOUTH WALES
SA1 8LD SWANSEA
United Kingdom

GPS:51.619988, -3.911852

Telephone
Fax +4400000000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

HOTEL

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,068 reviews

TripAdvisor Rating  3.5/5  1,086 reviews

Good location,

Customer review rating 4.0/5

Amy Families - Confirmed reviews ALL

Clean rooms, nice breakfast will be back

Dear Amy, We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that our location hit the mark for you, and that our commitment to cleanliness shone through! Plus, who can resist our tasty breakfast options? We're glad they made a great start to your day. Although you've found some aspects a bit dated, rest assured, we're always looking to improve and refresh our setup to ensure our guests have the most comfortable stay possible. We hope to welcome you back. Best wishes, Kate Davies, General Manager

Really amazing service

Customer review rating 5.0/5

Michelle Solo - Confirmed reviews ALL

The team were so friendly throughout the whole of my stay - and nothing was too much trouble

Dear Michelle, Thank you for such a positive review. We're over the moon to hear you found our team super friendly and that they made your stay extra special. It's our aim to ensure nothing is too much trouble for you. We love to go that extra mile – or should we say, that extra 1.6 miles to town centre! 😄 It would be our pleasure to have you return on another occasion. Very best wishes, Kate Davies, General Manager

Got what I paid for

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

No issues

Dear Guest, Thank you for reviewing your recent experience. It's great to hear that your overall experience was up to the mark and 'you got what you paid for' - that's what we aim for every day! We're sorry you had to pop down to reception for glasses, we keep them there to ensure they're sparkly clean and ready for you. Remember, next time you're here, you can enjoy our diverse breakfast spread and maybe even charge up at our electric car station if you've joined the eco-movement. We hope to welcome you back. All the best. Kate Davies, General Manager

Excellent location for us. Comfortable room and lovely staff

Customer review rating 3.5/5

Helen Families - Confirmed reviews ALL

Unfortunately one of our nights was disturbed by a nearby room with loud music and load talking. All night I contacted reception and the problem was quickly resolved at about 2am.

Dear Helen, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you enjoyed our location and peaceful setting, however, we are sorry for any inconvenience. We are glad you informed us so we could deal with it swiftly and Martin found an adequate solution. Your comfort and satisfaction are some of our top priorities. We hope to welcome you back. Best wishes, Kate Davies, General Manager

Good stay.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

My only points, as I mentioned to the desk: 01. The w c seat was loose and needs attention. 02. The bottom seal to the shower was coming off and needs resealing.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We're thrilled to hear that you had a good stay and appreciate your kind words. It's great to know that our efforts on sustainable development initiatives have resonated with you; we're always striving to make a difference. On the flip side, we're on the case with the w c seat and shower seal you've mentioned – a bit of tightening here and a dab of sealant there should do the trick! We want everything to be just right for you. The entire team looks forward to welcoming you back. Kindest regards, Kate Davies, General Manager

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Other web-users rate our hotel

  • 538 reviews 9.1/10 Location
  • 950 reviews 6.9/10 Room
  • 984 reviews 9.6/10 Service
  • 22 reviews 8/10 WiFi
  • 499 reviews 7.4/10 Cleanliness
  • 344 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.