Mercure Budapest City Center Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,321 reviews

Best price
guarantee
Mercure Budapest City Center Hotel - Image 1
Mercure Budapest City Center Hotel - Image 2
Mercure Budapest City Center Hotel - Image 3
Mercure Budapest City Center Hotel - Image 4
Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 BUDAPEST, Hungary

Description

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Telephone
Fax +36 1 485 3111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,321 reviews

TripAdvisor Rating  4.0/5  701 reviews

Great location

Customer review rating 4.5/5

Min Couples - Confirmed reviews ALL

Great hotel location, in the prime center of the city and within walking distance to many attractions and public transport. Room is very clean and spacious. Breakfast was very delicious and rich in variety. Staff were friendly and always ready to help.

Dear Min, Thank you for taking the time to share your positive feedback with us. I am delighted to hear that you enjoyed our hotel's excellent location in the heart of the city center, which offers easy access to various attractions and public transport options. It is wonderful to know that you found your room to be very clean and spacious, and that you enjoyed our delicious and varied breakfast offerings as well. Your kind words about our friendly and helpful staff are also truly appreciated, as such wonderful compliments ensure all of us that we are on the right path. Should your travels bring you back to Budapest, we would be honored to host you again during your future visit. Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

very good location, nice staff and great room

Dear Valued Guest, Thank you very much for your kind review. I am truly delighted to hear that you enjoyed your stay with us. I greatly appreciate your compliments about our central location, the excellent service provided by our staff, and the comfort of your room. It is always our goal to ensure that each guest has a memorable experience, and I am thrilled to know that we succeeded in your case. Should your travels bring you back to Budapest, we sincerely hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Building works

TripAdvisor rating 3.0/5

garystewart409 TripAdvisor review

I have stayed at this hotel before so obvious was happy with it. But this time there was a problem with builders starting work at 7am outside your window. The answer would have been to shut the Windows and turn on the air conditioning but the air conditioning is turned off to the rooms. The staff were helpful and did move us to quieter rooms which were not as bad though you could still hear the noise but it is difficult to recommend this hotel to anyone who wants to sleep beyond 7am.

Dear garystewart409, Thank you for choosing our hotel for your recent visit and for sharing your feedback with us. I truly appreciate your continued patronage and am pleased to learn that your previous experiences with us have been satisfactory. However, I apologize for any inconvenience caused by the ongoing neighboring construction works during your recent stay. While these works are beyond our control, please rest assured that we are actively keeping in contact with the responsible parties and representing the interests of our guests and the hotel. At the same time, I am pleased to note that we were able to promptly address the issue by arranging a room change, ensuring a more comfortable experience aligned with your expectations. We value your honest response and hope to have the pleasure of welcoming you back to our hotel for a more enjoyable experience in the future. Kind regards, Róbert Kovács General Manager

Great location and friendly staff

Customer review rating 4.0/5

Alan R. Couples - Confirmed reviews ALL

Great location for this hotel right on Vaci street. Breakfast was fine and the staff were really helpful and friendly. The only downside was the view of a building site from our room which we were told the hotel would put us in the other side of the hotel by Jet2 and the room was hot as the air conditioning did not work properly.

Dear Alan R., Thank you for choosing to stay with us and for taking the time to share your feedback. I am glad to hear that you appreciated our hotel's central location and that you found our staff to be helpful and friendly. Your satisfaction is our priority, and we apologize for any inconvenience caused by the neighboring construction view and the operation of the air conditioning. At the same time, I kindly encourage you to share any personal concerns during your stay with no hesitation, in order to find the proper solution for you and ensure your wonderful stay with us. We hope to have the opportunity to welcome you back and provide you with an improved stay. Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Well located hotel

Customer review rating 4.0/5

Azat Families - Confirmed reviews ALL

Everything was perfect, just 2 issues were during my stay: 1) in one of two rooms was toooo hot due to heating 2) we have received just 2 welcome drinks for 4 people

Dear Azat, Thank you for taking the time to share your experience with us following your recent stay at our hotel. I am delighted to hear that you found our hotel to be well-located and that overall, everything was perfect. However, I sincerely apologize for the issues you encountered during your stay. As a valued member of our loyalty program, your satisfaction is of utmost importance to us. Rest assured, we will take your remarks to heart as part of our ongoing commitment to exceeding our guests' expectations every day. At the same time, I would like to encourage you to share any concerns you may have during your stay with us without hesitation, so we can promptly address them and ensure your stay is as wonderful as possible. Should your travels bring you back to this area, we would be honored to host you again and provide an even more enjoyable experience in the future. Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,306 reviews 9.6/10 Location
  • 1,120 reviews 6.4/10 Room
  • 996 reviews 8.7/10 Service
  • 13 reviews 8.2/10 WiFi
  • 656 reviews 8.2/10 Breakfast
  • 653 reviews 3.6/10 Comfort
  • 442 reviews 8.3/10 Cleanliness
  • 241 reviews 4.9/10 Amenities

Powered by Trustyou

Our other establishments nearby

All our hotels in Budapest

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.