ibis London Earls Court 3 stars

Customer review rating (ALL Rating) 4.2/5 3,582 reviews

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Description

Hotel extras

  • Chargeable CAR PARK available

  • 18 fully-equipped meeting rooms accommodating 800 guests dinner style and 1200 theatre style

  • A short walk to West Brompton ( District Line & Overground )station and Earls Court station.

  • Relax, enjoy a drink and great food in the George & Dragon Pub. Large screen also available.

  • Easy access to Kensington, Chelsea, Harrods, West End, Oxford Street, Buckingham Palace

Our accommodation(s)

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Hotel location

ibis London Earls Court

47 Lillie Road, Earl's Court
SW6 1UD LONDON
United Kingdom

GPS:51.486217, -0.199267

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  3,582 reviews

TripAdvisor Rating  3.5/5  5,994 reviews

Always excellent choice for stay-in

TripAdvisor rating 5.0/5

Marcin B TripAdvisor review

I love to come back here! I have stayed at this hotel 4 times. This ibis Hotel has amazing and very helpful staff with great location. It’s very near the underground and bus stations. They also serve a delicious breakfast. Moreover, it’s worth visiting their pub for great drinks and food, where everyone can find something special for themselves. Definitely I will come back here again :) P.S. A massive thank you to Ahmed Ali who was so helpful during my personal stay.

Vacation on Ibis

TripAdvisor rating 4.0/5

Andrea Jaquelin... C TripAdvisor review

The food was good , the beds comfy put the heat wasn’t working and it was cold, but everyone else very good service and attention from staff

Dear Jaqueline, We would like to thank you for this review about your recent experience in our hotel. It is rewarding to know that you had such a pleasant experience with us and we appreciate your mention of our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests. We regret you did not inform us of your concerns with the room temperature at the time, as our team members are always on hand to assist with any adjustments that might have been needed. We hope to welcome you back. Best wishes, Georgios Bilias, Guest Relations Manager

Average

TripAdvisor rating 3.0/5

paigesD6893KR TripAdvisor review

Check in was great got our keys early thanks too Salim he was very friendly and helped us alot. Breakfast was not good constant ques and food tasted cold and cheap. Room was average for 3 adults the pull out bed was more for a child i would say. I would return as friendly staff and clean rooms

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We are delighted to hear that your check-in experience was enhanced by the warm welcome provided by Salim. His friendliness is one of the many traits we are proud of as part of our commitment to guest satisfaction. However, we regret to hear that our breakfast offerings did not meet your expectations. We strive to provide a quality dining experience, and it's disheartening to hear when we fall short. While we ensure a range of options as part of our English breakfast, we acknowledge your sentiments and will certainly look into your feedback. Regarding the comfort of the room provided for three adults, we apologize if it did not fully meet your needs. We do our best to offer suitable accommodations, and while our pull-out beds are designed to provide comfort, we understand it may not be ideal for every guest. Rest assured, we offer a variety of room types, and our reception is always ready to assist with bedding requests. We hope to welcome you back. Best wishes, Supriya Rai, Guest Relations Manager

Harder work than it needed to be

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Good location. Fast checkin. Nice rooms. absolutely rubbish checkout. Asked for the bill - “It will be emailed” and the address confirmed. Phoned later that day and was told the same thing. No invoice. Requested via the app twice the following day. No response. Phoned on the Friday night again and was told it was emailed. Received a blank information invoice by mail. Obviously that won’t work. Managed to get someone to print and scan to me. Finally.

Great location

Customer review rating 5.0/5

Steve N. Business - Confirmed reviews ALL

Very helpful staff and clean rooms.

Dear Steve, Thank you for such a great review. We are delighted to learn that you appreciated our hotel's prime location, offering breathtaking views of the London skyline and convenient access to the city. Our team is also thrilled to receive your compliments on their helpfulness and dedication to maintaining our high standards of cleanliness. It is gratifying to see that our efforts in providing a comfortable and welcoming environment have been recognized by you. At ibis London Earls Court, we strive to ensure that every guest experience is as enjoyable and satisfying as yours. Thank you once again for your kind words and high recommendation. It has been a pleasure to host you, and we look forward to your next visit. We look forward to a return visit from you in the future. Best wishes, Georgios Bilias, Guest Relations Manager

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Other web-users rate our hotel

  • 2,745 reviews 9.4/10 Location
  • 4,006 reviews 7/10 Room
  • 3,221 reviews 9.1/10 Service
  • 98 reviews 6.4/10 WiFi
  • 1,732 reviews 8.9/10 Breakfast
  • 1,528 reviews 7.8/10 Cleanliness
  • 1,079 reviews 6.4/10 Vibe
  • 741 reviews 8.2/10 Food

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