Mercure Resort Sanur 4 stjärnor

Omdöme Avis clients 4.3/5 3 543 recensioner
Mercure Resort Sanur
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  • Jag kan använda mina Bonuspoäng

  • Drar jag fördel av förmåner

  • Jag kan inte utnyttja medlemspriset

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Extra förmåner på hotellet

  • 189 unique guest rooms inside authentic Balinese cottages

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Grand Ballroom around 270 m2 with maximum capacity 285

  • Pamper your kids everyday with MyKids package

  • Free shuttle bus to local shopping area

Detta hotell deltar i Planet 21 och agerar till förmån för positiv gästvänlighet.

Tjänster på hotellet och i närheten

Incheckning från 14h00

Utcheckning fram till 11h00

Betaltjänster

Tjänster och praktisk information
  • WiFi/Internetåtkomst
  • Parkering
  • Anpassat för personer med funktionshinder
  • Utomhuslekplats för barn
  • 100 % rökfritt hotell
  • Luftkonditionerat
  • DENPAS. NGURAH BALI
  • Talade språk på hotellet
  • Receptionen är öppen dygnet runt
  • LATE CHECK-OUT UP TO 6PM
  • Skönhetssalong
  • Portier
Fritidsaktiviteter
  • Pool
  • Massage
  • Utomhuslekplats för barn
  • Tennis
  • Privat strand
  • Andra sportaktiviteter
Catering
  • Frukost
  • 1 restaurang(-er)
  • 3 bar(-er)
  • Rumservice
Företagstjänster
  • 4 mötesrum
  • Webbhörna på en Mac
  • Kopierings-/utskriftsservice

Hotellets adress

Mercure Resort Sanur

Jl Mertasari
Sanur
Bali Indonesia
80228
denpasar
indonesien

Tel: +62361288833

Fax: (+62)361/287303

Kontaktmailadress

Incheckning från 14h00

Utcheckning fram till 11h00

  • Individual Tourist Bus :  

  • Per flyg

    DENPAS. NGURAH BALI Inom 15km / 9,32  - Betalande transfer

GPS:-8.710925, 115.25405

Våra boenden

Superior Room, 1 king-size bed

  • MaxMax antal personer: x2
  • Yta: Från 32
  • Utsikt: Garden side *
  • Boendets fördelar: Terrace *

* I mån av tillgång

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room, twin beds

  • MaxMax antal personer: x2
  • Yta: Från 32
  • Utsikt: Garden side *
  • Boendets fördelar: Terrace *

* I mån av tillgång

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, 1 king-size bed

  • MaxMax antal personer: x3
  • Yta: Från 40
  • Utsikt: Garden side *
  • Boendets fördelar: Terrace *

* I mån av tillgång

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room, twin beds

  • MaxMax antal personer: x3
  • Yta: Från 40
  • Utsikt: Garden side *
  • Boendets fördelar: Terrace *

* I mån av tillgång

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room, 1 king-size bed

  • MaxMax antal personer: x3
  • Yta: Från 42
  • Utsikt: Garden side *

* I mån av tillgång

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Executive Room, twin beds

  • MaxMax antal personer: x3
  • Yta: Från 42
  • Utsikt: Garden side *

* I mån av tillgång

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Pillow Menu(...)

Family Room, 1 king-size bed and 1 bunk bed

  • MaxMax antal personer: x4
  • Yta: Från 88
  • Utsikt: Garden side *
  • Boendets fördelar: Terrace *

* I mån av tillgång

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Room, 1 king-size bed and 1 sofa bed

  • MaxMax antal personer: x4
  • Yta: Från 79
  • Utsikt: Garden side *
  • Boendets fördelar: Terrace *

* I mån av tillgång

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Våra restauranger och barer

PANDAWA RESTAURANT

Typ av kök: Internationell

Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

Lunch

11:00 - 17:00

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

Middag

17:00 - 22:00

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

BREEZE BAR

Photo non contractuelle / Strictly non binding

For tropical mixed drinks and snacks. Located on the beach sheltered by towering trees with magnificent view of the ocean.

Lunch

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

Middag

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

DEPARTURE LOUNGE

Photo non contractuelle / Strictly non binding

Especially suitable for guest with early check-in and late check-out time. Resting area with sofa, full shower, lockers convenience, bar and TV. As a place to have a snack before catching a late long haul flight.

Lunch

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

Middag

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

SAHADEWA BAR

Photo non contractuelle / Strictly non binding

Located by Sahadewa pool, serve tropical mixed drinks and snacks.

Lunch

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

Middag

  • Mån
  • Tis
  • Ons
  • Tors
  • Fre
  • Lör
  • Sön

Dina möten och evenemang

Våra mötesrum

  • Antal mötesrum: 4

  • Maximal storlek: 270 m²

  • Maximal kapacitet: 285 personer

  • Maximal bankettkapacitet: 130 personer

Läs mer
Mercure Resort Sanur Mötesrum

Våra gästrecensioner för
Mercure Resort Sanur

100 % certifierade recensioner från gäster som faktiskt har bott på vårt hotell

Mer information

AccorHotels – Betyg 4.3/5

3 543 recensioner

Mysigt

Omdöme Avis clients 4.3/5

Linda Familjer - 12/03/2019 Certifierade recensioner från AccorHotels

Det var rent men kanske lite slitet. Trevlig personal. Lugnt område.

Dear LMW P, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. We truly delighted to know that you have a pleasant stay with us. Knowing that you felt satisfied with our hotel service and facilities is truly rewarding. I am sure that this feedback will motivate all of our staff to always deliver superior service for every guest. Thank you again for sharing your experience, and we are looking forward to welcoming you back again in the close future. Sincerely, Eka Handayani Guest Experience Manager

Mysigt hotell

Omdöme Avis clients 4.3/5

Ulrica Familjer - 08/03/2019 Certifierade recensioner från AccorHotels

Alla var trevliga och tillmötesgående! Bra frukost och läge direkt på stranden!

Dear UM, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is always a pleasure to know that you have a pleasant stay with us. Knowing that you were enjoyed our hotel service and facilities is truly delight us. I am sure that your kind word will motivate my team to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you back again in the close future. Sincerely, Eka Handayani Guest Experience Manager

Trivsamt, fin trädgård

Omdöme Avis clients 4.3/5

Anonym Familjer - 20/01/2019 Certifierade recensioner från AccorHotels

Jättebra

Dear BLK, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. Nothing could makes us happy than knowing that you have a memorable experience with us. Its feels great to hear that you were enjoyed our hotel service and facilities. We cannot wait to welcoming you back again in the close future. Sincerely, Eka Handayani Guest Experience Manager

Boendestödjare

Omdöme Avis clients 4.3/5

Laila Par - 09/12/2018 Certifierade recensioner från AccorHotels

Bra. Rent o snyggt. Trevlig o bra personal

Dear KELM, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. We delighted to know that you have a pleasant stay with us, Its feels great to know that you felt satisfied with our hotel service and facilities. I am sure that your kind word will motivate my team to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you back again soonest. Sincerely, Eka Handayani Guest Experience Manager

Jättefint och trevligt hotell

Omdöme Avis clients 4.3/5

Katherine Familjer - 28/11/2018 Certifierade recensioner från AccorHotels

Jättebra läge och supertrevlig personal. Rent och snyggt överallt utom just på stranden där det var skräpigt. Men personal städade där varje dag trots att det varje dag drogs in skräp från vattnet.

Dear TKM, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. Being able to read your review and knowing that you have a pleasant stay with us is truly delight us. Its feels great to hear that you were enjoyed our hotel location and the genuine service of our staff was impress you. We take note on your cocern of the beach cleanliness, this matter is an area of concern for us too. We are active in the local community to educate the villages to dispose of waste correctly. Furthermore we participate in regular beach cleaning, along with other resorts from Accorhotels. Thank you again for sharing your experience, and we are looking forward to welcoming you back again soonest. Sincerely, Eka Handayani Guest Experience Manager

Slitet hotell som behöver renoveras.

Omdöme Avis clients 4.3/5

Anonym Par - 31/08/2018 Certifierade recensioner från AccorHotels

Vi bodde i ett de luxe rum som kändes muggigt och luktade mögel. Kuddarna är jättehöga och när vi påpekade det, svarade de att det säger alla. Ok frukost, men tråkiga middagsbufféer. Mycket trevlig personal, fina poolområden och fin strand. Trevligt med så många uppträdanden på kvällarna. Fin och välskött trädgård. Bra restaurang mycket nära. Yogastudio på hotellet.

Dear KGAL, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We are glad to know that you were enjoyed our breakfast, pools, beach, gardens and the staff friendliness. We take note on your constructive feedback of the room condition, I am checking your room with my team and please rest assure that we take appropriate measure to rectify the defect. With regards of pillow, it has been addressed with our Housekeeping Manager for our evaluation and improvement. Our chef and Food & Beverage Manager takes your concern of dinner buffet experience and they will work on it to improve the quality. Thank you again for sharing your experience, we do hope to welcome you back again in the future. Sincerely, Eka Handayani Guest Experience Manager

Trevligt hotell, bra service..

Omdöme Avis clients 4.3/5

S. B. Familjer - 22/08/2018 Certifierade recensioner från AccorHotels

Bra Hotel , suverän service ,fräsch frukostbuffé... stranden var dock väldigt skräpig trots daglig renhållning .

Dear B S, Thank you for sharing your experience during your stay at Mercure Resort Sanur. We glad to know that you were enjoyed our breakfast and service. We take note on your concern of the beach, we are active in the local community to educate the villages to dispose of waste correctly. Furthermore we participate in regular beach cleaning, along with other resorts from Accorhotels. We all look forward to have another opportunity to serve you better in the near future. Sincerely, Eka Handayani Guest Experience Manager

Mycket nöjda!

Omdöme Avis clients 4.3/5

Cecilia Familjer - 09/08/2018 Certifierade recensioner från AccorHotels

Vi är mycket nöjda med vår vistelse på Mercure Resort Sanur. Hotellområdet är väldigt fint med mycket växtlighet, det är nästan som att bo i en djungel. Fint strandområde med gott om solstolar. Personalen är helt underbar, alltid lika vänliga. Bra frukostbuffé. Trevligt att man kan spela pingis, tennis och hyra cyklar.

Dear LMK, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. We delighted to know that you have a pleasant stay with us. Knowing that our staff friendliness, hotel service and facilities meet your expectation is truly rewarding. Your kind word has been share with my team and I am sure it will motivate my team to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager

Fin miljö ute och inne, trevlig personal.

Omdöme Avis clients 4.3/5

Daniel J. Par - 30/07/2018 Certifierade recensioner från AccorHotels

Lugn och avspänd atmosfär, med mycket trevlig personal.

Dear LDJ, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. We delighted to know that you have a pleasant stay with us. It is always a pleasure to receive positive feedback where you felt satisfied with our hotel service and facilities. Thank you again for sharing your experience, and we are looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager
Omdöme Avis clients 4.3/5

Carina H. Vänner - 23/07/2018 Certifierade recensioner från AccorHotels

Jag var som helhet nöjd, MEN städningen var så där! Vi hade en Pet flaska under sängen synlig från balkongen som låg där i 14 dagar, Pet flaskan var inte vår!! Alltså har ingen städat under sängen på hela vår vistelse.

Dear H C S, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. We are happy to know that you have a pleasant stay with us.We take note on your concern of room cleanliness, please rest assure that it has been addressed with our Housekeeping Manager for our evaluation and improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Eka Handayani Guest Experience Manager

Slitet, ofräscht, illaluktande handdukar och ohygienisk frukostbuffé.

Omdöme Avis clients 4.3/5

Anonym Par - 15/07/2018 Certifierade recensioner från AccorHotels

Mycket vänlig personal. Bra med städning alla dagar i veckan. Bra att man fick byta strandhandduk varje dag. Bra och snabb servis då man önskade något. Lyhört mellan rummen. Missfärgade, ofräscha och illaluktande handdukar och badlakan. Ohygienisk frukostbuffé där katterna satt och åt på maten, syltburkar som var kladdiga och angripna av getingar, smutsiga bord och bordstapletter. Dåligt utbud av pålägg och frukt. Smutsiga dynor i solvagnarna och få och trasiga parasoll. Hade föredragit att det var rökförbud på hotell- och strandområdet, mycket störande att behöva ligga bredvid folk som röker och påtvingas den illaluktande röken! Solsängarna tingades tidigt på morgnarna utan att någon kom och la sig där förrän långt efter lunch!

Dear BKK, Thank you for sharing your experience during your stay at Mercure Resort Sanur. It was a pleasure to have you stayed with us and knowing that our cleanliness, towel service and staff friendliness meet your expectation. However we regret much to read that your experience fell below your expectations. We noted with concern the detail of your remarks you shared in this review and I am following it up personally with my respected department. Please be ensured that actions have been taken to address the points accordingly. Thank you for sharing your constructive feedback with us and we hope you will be kind enough to give us another opportunity to serve you better in the future. Sincerely, Eka Handayani Guest Experience Manager

Vackert område, fantastisk personal

Omdöme Avis clients 4.3/5

Lenita Familjer - 12/07/2018 Certifierade recensioner från AccorHotels

Vi kände oss omhändertagna. Alla var väldigt trevliga och hotellet fint, särskilt trädgården.

Dear LN, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. We delighted to know that you have a pleasant stay with us. It is always a pleasure to receive positive feedback where you felt satisfied with our hotel service and facilities. Your kind word has been share with my team and it will motivate them to keepup their performance. Thank you again for sharing your experience, and we looking forward to welcoming you back again. Sincerely, Eka Handayani Guest Experience Manager

Lugnt och trivsamt hotell.

Omdöme Avis clients 4.3/5

Christina G. Familjer - 25/06/2018 Certifierade recensioner från AccorHotels

Bra service i reception och på frukostbuffén. Trevliga rum. Stranden var lite skräpig på förmiddagarna.

Dear C G, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is always a pleasure to receive positive feedback where you felt satisfied with our hotel service and facilities. Thank you for your feedback on the beach. This matter is an area of concern for us too. We are active in the local community to educate the villages to dispose of waste correctly. Furthermore we participate in regular beach cleaning, along with other resorts from Accorhotels. We all look forward to have another opportunity to serve you better in the near future. Sincerely, Eka Handayani Guest Experience Manager

Fint hotell, men väldigt hög musik vid strand/restaurang/pool.

Omdöme Avis clients 4.3/5

E H. Par - 06/06/2018 Certifierade recensioner från AccorHotels

Det var väldigt trevligt, hjälpsam och glad personal. Städet var för det mesta bra, men dom slängde en flaska som inte var skräp och glömde ibland sätta tillbaka rumskortet (så AC var ej på då vi kom tillbaka). Men överlag - jättebra

Dear EH, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. Being able to read your review and knowing that you have a great stay really delight us. We take note on your concern of music at restaurant and pool, please rest assure that it has been addressed with our respected deprtment for further follow up. Thank you again for sharing your experience, and we are looking forward to welcoming you again in the near future. Sincerely, Eka Handayani Guest Experience Manager

Stortrivdes!

Omdöme Avis clients 4.3/5

Katarina H. Vänner - 27/05/2018 Certifierade recensioner från AccorHotels

Jättefint hotell. Vacker och lummig trädgård. Fin pool. Trevlig personal.

Dear RH, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. Being able to read your review and knowing that you have a pleasant stay with us really delight us. Your kind word has been share with my team and I am sure it will motivate them to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you again in the near future. Sincerely, Eka Handayani Guest Experience Manager
Omdöme Avis clients 4.3/5

Foppa Familjer - 23/04/2018 Certifierade recensioner från AccorHotels

Hyfsat boende. Rummen/sängarna inte anpassade för 2 vuxna och två barn - vi fick dela säng. Mat och dryck var dyrt på hotellet WI-FI var mycket dålig Poolerna var bra Stranden var oftast bra men viss dagar mycket smutsiga

Dear ABF, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. We delighted to know that you have a pleasant stay with us. Its feels great to hear that you enjoyed our pool. Thank you for your feedback on the beach. This matter is an area of concern for us too. We are active in the local community to educate the villages to dispose of waste correctly. Furthermore we participate in regular beach cleaning. The WIFI also has been shared with our IT Manager for further follow up. With regards of the food and beverage price, I addressed with our Food & Beverage Manager for our evaluation and improvement. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Eka Handayani Guest Experience Manager

Exotiskt och vänligt

Omdöme Avis clients 4.3/5

Anonym Vänner - 20/04/2018 Certifierade recensioner från AccorHotels

Trevligt och behagligt

Dear SV, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is always a pleasure to receive positive feedback where you felt satisfied with our hotel service and facilities. I have been share your comments with our team. I am sure that this feedback will motivate my team to keep up their performance. Thank you again for sharing your experience, and we looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager

Suveränt

Omdöme Avis clients 4.3/5

Erik J. Par - 07/04/2018 Certifierade recensioner från AccorHotels

Mycket bra service från trevlig personal. Fantastisk utsikt och lugn och skön stämning

Dear EJ, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. Being able to read your review and knowing that you have fantastic stay with us really delight us. I have been share your feedback with our team. I am sure that this feedback will motivate them to keep up their performance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eka Handayani Guest Experience Manager

Bra men maten på restaurangen inte prisvärd och frukosten tröttnade man på efter 1 vecka..ingen variation

Omdöme Avis clients 4.3/5

Carina F. Par - 16/03/2018 Certifierade recensioner från AccorHotels

Se ovan. Fick dåligt vin 1 gång som var som vinäger men fick ingen ny flaska!!

Dear CF, Thank you for sharing your experience during your stay at Mercure Resort Sanur. It is very regretful to read that your stay had not met your expectations. At Mercure, we strive to give the best service as our guests’ satisfaction will always be our top priority. Therefore, your feedback is essential to achieve that. Please rest assure that your concern of breakfast and wine has been addressed with our chef and Food & Beverage Manager for our further follow up and improvement. We are currently working on our new menu for better selection and dining experience to our guests. Again, thank you very much for the constructive feedback and we hope that we will have another opportunity to serve you in a better way in the future. Sincerely, Adrian Utomo Executive Assistant Manager

Trevligt och lugnt

Omdöme Avis clients 4.3/5

Gabrijela M. Familjer - 06/03/2018 Certifierade recensioner från AccorHotels

Bra strand och rum. Super trevlig personal

Dear G M, We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. We delighted to know that you have a pleasant stay with us, we truly rewarded to know that the service rendered by our staff was impressed you. I have been share your comments with our team. I am sure that this feedback will motivate my team to keep up their performance. Thank you again for sharing your experience, and we are looking forward to welcoming you again. Sincerely, Eka Handayani Guest Experience Manager
Våra senaste recensioner från 20

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