Novotel Den Haag World Forum 4 stars

Customer review rating (ALL Rating) 4.4/5 2,032 reviews

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Novotel Den Haag World Forum - Image 1
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Johan de Wittlaan 42-44, 2517 JR DEN HAAG, Netherlands

Description

Hotel extras

  • ALL SAFE certified hotel

  • Perfect location, in between The Hague city centre and Scheveningen beach

  • Free WiFi access throughout the hotel

  • Everything in The Hague and Scheveningen is easily accessible

  • Wellness and fitness facilities (charge applies)

Our accommodation(s)

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Hotel location

Novotel Den Haag World Forum

Johan de Wittlaan 42-44
2517 JR DEN HAAG
Netherlands

GPS:52.093235, 4.284136

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

BAR@NOVOTEL

The bar area is open daily from 5pm through midnight (5pm through 11pm on Sundays). Small menu is available between 5pm and 10pm.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,032 reviews

TripAdvisor Rating  4.0/5  911 reviews

Great stay

Customer review rating 3.5/5

B. Solo - Confirmed reviews ALL

Breakfast and room service were good. The room was great, high up with a lovely view and clean and spacious. My only issue was with the room doors being closed with a loud slamming noise, especially over the weekend. Couldn’t be helped because it’s the way they were designed but this is a hotel and guests don’t want constant disturbance from this kind of intrusive noise.

Dear Paul B., We very much appreciate your comments regarding your stay at the Novotel Den Haag World Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Selina Ruigrok Ass. Operations Manager Follow us on Social Media; @NovotelDenHaagWorldForum Johan de Wittlaan 42-44, 2517 JR DEN HAAG Tel : +31 (0) 70… H5… novotel.com accorhotels.com

Very disappointed!!!

TripAdvisor rating 1.0/5

GeorgiaMcKeen TripAdvisor review

Since I was moving houses I had to stay at the Novotel for over two weeks. How do I even start? On the first day my friend and I ordered a hot chocolate with whipped cream. The drinks arrived cold and with no added whipped cream . When we asked for some extra they said they would come bring it, however it never arrived and we had to go up to them and ask again since no none came for over 20 minutes. We were then told that they were out of stock. We said we did not want them anymore and were treated with disgust and annoyance. When sitting in the restaurant to study I was not asked for 3 hours if I wanted to drink something. When asking for scissors I was treated poorly and the girl at the reception just told me to ask someone else. When asking questions at the reception it was treated as a major inconvenience and was not helped. The cleaning of the room was poor, the staff came in multiple times without knocking which is unacceptable. The beds were not changed and i had to sleep in stains for over a week. The floor did not get vacuumed once. The dead mosquitoes i found on the window sill on day 1 was still there on the day of the checkout. When asking the staff for cleaning they just denied it and gave me sheets to do it myself. When I arrived the tv and mini fridge were broken and I had to ask 3 times for someone to come fix it. In conclusion, the stay was very disappointing and the staff inside of the hotel were everything but hospitable.

Great value for money

Customer review rating 4.0/5

Aleksandra K. Business - Confirmed reviews ALL

I stayed in a huge, spacious room with a very comfortable queen-sized bed. The staff were amicable and attentive. I liked the breakfast buffet and the food selection was more than enough! Two minor things to point out: the hand soap in my bathroom was almost empty at the check-in so perhaps worth making sure that this specific bottle is refilled more regularly due to heavier use; also, the self-check-in machine charged me for the city tax again at the point of check-out, however, the lady at the reception processed the refund right away. Overall, I had a really good stay at Novotel World Forum and would gladly return in the future!

Dear ALEKSANDRA EWA K., We very much appreciate your comments regarding your stay at the Novotel Den Haag World Forum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Selina Ruigrok Ass. Operations Manager Follow us on Social Media; @NovotelDenHaagWorldForum Johan de Wittlaan 42-44, 2517 JR DEN HAAG Tel : +31 (0) 70… H5… novotel.com accorhotels.com

Something need to improve

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

When we booked the hotel, we marked it: 2-year-old toddler with us. But the staff didn't prepared a crib for our kiddo. We called the front desk and got a crib, but there was no bedsheet. In addition, the breakfast dishes were not completely cleaned. I got a juice glass with juice stains in it. The spoon my husband got had stains on it too.

Like the location but disappointing arrival

Customer review rating 3.5/5

Andrew Solo - Confirmed reviews ALL

Had checked in online before arrival but on arrival reservation queued on system so had to get staff to check me in - being a gold member thought I might have had some enhancement to my stay but no there was nothing I even had to request my free drink voucher! then later in the evening whilst I was in the room fortunately I was dressed the door opened and a guy was entering he had been given the same room. Not a good introduction to the hotel.

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Other web-users rate our hotel

  • 1,060 reviews 8/10 Location
  • 1,797 reviews 7.4/10 Room
  • 1,328 reviews 7.9/10 Service
  • 23 reviews 5.7/10 WiFi
  • 1,007 reviews 5.9/10 Breakfast
  • 813 reviews 6.5/10 Cleanliness
  • 398 reviews 3.4/10 Value
  • 286 reviews 3.6/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.