ibis budget Newcastle 3 stars

Customer review rating (ALL Rating) 3.6/5 370 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Close to Newcastle sporting dining and entertainment facilities

  • Short drive from from renowned Wine region The Hunter Valley

  • Private outdoor car parking available on-site at the hotel

  • Complimentary wifi in guests rooms

Our accommodation(s)

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Hotel location

ibis budget Newcastle

3-5 Thomas Street, Corner of Link And Lakes Roads
2287 WALLSEND
Australia

GPS:-32.907722, 151.664657

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  370 reviews

TripAdvisor Rating  3.0/5  252 reviews

Great location, run down room.

Customer review rating 1.5/5

Rebecca N. Families - Confirmed reviews ALL

Was very dissatisfied with the room, very run down. In particular the condition of the bathroom - rust and holes in the door way, we could easily cut our feet open on it. Mattress quality was poor, room wasn’t very clean and fridge was run down, dirty, rusty, poor seals.

Dear Rebecca N., Thank you for taking the time to tell us about your experience at the ibis budget Newcastle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibis budget Newcastle

handy

Customer review rating 3.5/5

Steve C. Families - Confirmed reviews ALL

quick

good stay

Customer review rating 4.0/5

Anon Couples - Confirmed reviews ALL

toilet too small

Dear Noraini z., We very much appreciate your comments regarding your stay at the ibis budget Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis budget Newcastle

Well located, comfortable bed

Customer review rating 4.5/5

Vicki M. Families - Confirmed reviews ALL

The staff were friendly and helpful. I was only there from 9.30pm to 8am, I was satisfied with my room, my bed was comfortable, it was a great location for where I needed to be.

Non-functioning air con

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

If you don't have working air-con then don't advertise you do. Clearly a number of rooms had non-functioning air-con. The staff were lovely and they provided a fan but it was not sufficient to deal with the lack of air-flow.

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Other web-users rate our hotel

  • 295 reviews 8.6/10 Location
  • 917 reviews 4/10 Room
  • 540 reviews 8/10 Service
  • 26 reviews 2.5/10 WiFi
  • 611 reviews 3.4/10 Comfort
  • 490 reviews 3.3/10 Cleanliness
  • 166 reviews 2/10 Amenities
  • 64 reviews 3.3/10 Breakfast

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