Novotel Genève Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,300 reviews

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Novotel Genève Centre - Image 1
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Rue de Zurich 19, 1201 GENEVA, Switzerland

Description

Hotel extras

  • Wellness area with sauna, hammam and fitness room

  • 5 meeting rooms, close to a number of prestigious institutions

  • In the center of Geneva and close to the lake

  • Bar and restaurant with modern decor and French cuisine

  • First hotel in Europe to receive The PLEDGE on Food Waste certification

Our accommodation(s)

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Hotel location

Novotel Genève Centre

Rue de Zurich 19
1201 GENEVA
Switzerland

GPS:46.211635, 6.147291

Telephone
Fax +41 22 909 90 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Breakfast, lunch, dinner or a simple gourmet break, the Novotel dining areas offer balanced menus and 24-hour service in all hotels. A real retreat in a warm and contemporary setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  3,300 reviews

TripAdvisor Rating  3.5/5  1,708 reviews

Great Hotel

Customer review rating 5.0/5

Tom F. Families - Confirmed reviews ALL

Great hotel to choose in Geneva, centrally located near the train, but and tram stations. Close to the lake and centre of town. Friendly staff, good food, clean and tidy.

Dear Tom, We thank you for this kind review. We are delighted to learn that our central location provided you with the convenience you needed during your stay in Geneva. It is our pride to have a team dedicated to making our guests' experiences as pleasant as possible, and we are pleased that you found our staff to be friendly and helpful. Our culinary team will be pleased to know that you enjoyed the food, and we appreciate your positive remarks about the cleanliness of our facilities. Regarding our sustainable development initiatives, we are continuously working on improving our practices and appreciate your constructive feedback. We hope to have the occasion to welcome you back. Best wishes, Nicolas Goureau General Manager

Great location, great team

Customer review rating 5.0/5

Bettina H. Business - Confirmed reviews ALL

The hotel is in an excellent location, steps away from the lake, the rooms are spacious and very clean, everything in working order, espresso machine, tea kettle, ironing board, good amenities. A bathrobe was brought to me right away after requesting it. The staff is super friend and motivated. Great experience.

Dear Bettina, Thank you for sharing this lovely review. We are delighted to hear that our central location provided the perfect base for your Geneva adventures, just a stone's throw from the beautiful Lake Geneva. It is gratifying to know that you found the spaciousness and cleanliness of our rooms to your satisfaction, and that the room amenities, including the espresso machine and kettle, added to the comfort of your stay. Our team is heartened by your kind words about their friendliness and motivation. We take great pride in providing exceptional service, and it is always encouraging to receive such positive recognition from our guests. We are thrilled that the immediate provision of a bathrobe upon request enhanced your experience with us. It is our pleasure to attend to such details that contribute to a memorable stay. We hope to have the occasion to welcome you back. Kind regards, Nicolas Goureau General Manager

Location

Customer review rating 5.0/5

S G. Families - Confirmed reviews ALL

Great location, clean and large room, excellent breakfast and friendly staff. Couldn’t ask for more.

Dear Mr. G., Thank you for sharing your experience. We are thrilled to hear that our central location was convenient for your stay and that the cleanliness and spaciousness of our rooms met your expectations. It's wonderful to know that you started your day on the right note with our excellent breakfast offerings. Our staff will be delighted to know that their friendly service contributed to making your stay enjoyable. We look forward to the pleasure of welcoming you back. Many thanks again, Nicolas Goureau General Manager

Great stay

Customer review rating 4.5/5

John B. Families - Confirmed reviews ALL

Long weekend break in adjoining rooms (labelled as Junior Suite). Food and rooms good. Noisy.

Dear John, Thank you for your review of your recent stay. We are thrilled to hear about your positive experience as a Silver member of the ALL – Accor Live Limitless loyalty programme and that the recognition you received during your stay was up to your expectations. We regret to hear that you experienced noise discomfort. Novotel Genève Centre is dedicated to providing a peaceful environment, and we do offer rooms on higher floors at the backside which are quieter. For future visits, we would be happy to accommodate a preference for a quieter room, subject to availability. It is a pleasure to learn that our efforts in sustainability are appreciated, and we're glad you enjoyed the welcome drink as a token of our hospitality. We are also delighted that our food offerings and room quality contributed positively to your stay. We constantly strive to deliver the best experiences and it's gratifying to receive such high scores in cleanliness and bar service. We hope to welcome you back on future occasions. Best wishes, Nicolas Goureau General Manager

Comfortable

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Beds are excellent Towels are too thin $5 charge for room service delivery is too high Prostitutes nearby should come with a warning to guests Showers are too small Overall I would stay again. Staff and prices were good

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that you found the comfort of our hotel and the quality of our beds to your satisfaction. These are aspects we take great pride in to ensure a restful sleep for our guests. However, we regret to hear your comments regarding the towel quality. We strive to provide quality amenities and will consider your input as we continuously look to enhance our guest experience. Regarding the room service delivery charge, we aim to offer convenience to our guests, and we are sorry to hear that you found the fee to be high. Please note that this charge is to maintain the high level of service that we aspire to provide. We also take note of your concern about the local environment and appreciate the opportunity to ensure that all our guests feel informed and safe during their stay. As for the shower size, we understand that preferences vary, and we will take your comments into consideration for any future refurbishments. On a positive note, we are glad that you found our staff to be good and our pricing fair. It is always encouraging for our team to receive positive remarks on their service and dedication. We would be delighted to welcome you back for another stay. Best regards, Nicolas Goureau General Manager

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Other web-users rate our hotel

  • 1,099 reviews 8.6/10 Location
  • 1,327 reviews 7.1/10 Room
  • 1,446 reviews 8.6/10 Service
  • 16 reviews 8.8/10 WiFi
  • 641 reviews 8.4/10 Breakfast
  • 510 reviews 8.2/10 Cleanliness
  • 9 reviews 3.1/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.