ibis budget Koeln Porz 1 star

Customer review rating (ALL Rating) 4.0/5 395 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • An ALLSAFE certified hotel

  • Free wi-fi throughout the hotel, including your room

  • All-you-can-eat-and-drink breakfast buffet for only EUR 11.50/person

  • Hotel is 10 minutes from Cologne cathedral

  • Free parking directly by the hotel

Our accommodation(s)

Hotel location

ibis budget Koeln Porz

Alter Deutzer Postweg 100
51149 KOELN
Germany

GPS:50.918613, 7.048756

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wi-Fi
  • Air conditioning
  • Breakfast

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  395 reviews

TripAdvisor Rating  3.5/5  345 reviews

We slept OK. Otherwise it was kinda bad.

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

When we arrived, the unfriendly receptionist, who didn't speak a word of English, informed us our reservation was canceled, and the room given to somebody else. What the hell?! Apparently somewhere in the fine print it said you need to supply a valid credit card, and check in on time. We received _no_ communication about this being the case, even though we already paid for the room. The only reason I can think of for canceling our reservation that we already paid for is so that Ibis can sell it again at a higher price to somebody else. Because of this, we had to resort to finding another hotel, at 21:00, with two small kids who really needed to get to bed :( We eventually managed to get rooms for the 2nd night of our reservation, but by now the price had gone up as well… In general, about the hotel: - The check-in terminal was broken our entire stay. - There’s no elevator. - The toilet doors don’t lock. - The shower door is see-through. The flickering sign outside tells you enough.

Very bad experience December 2023

TripAdvisor rating 1.0/5

Guide17261669867 TripAdvisor review

Very bad experience, when booked put 4 people 2 rooms 2 nights When I checked in they charged 24 euros per room for an extra person. There was no parking available. No street parking available had to pay 10 euros to park at Ibis across the street. Very bad experience. I don't recommend this hotel to anyone.

Great hotel for business trips

Customer review rating 4.0/5

Patrik S. Business - Confirmed reviews ALL

I've been here for business trip with my two colleagues, so I spent my time at hotel only for shower and sleep, and all in all I can evaluate hotel as success. Rooms been clean, and convenient. Only one disadvantage what I can mention are missing wardrobes on rooms, just only coat-hanger in wall.

Nasty, aggressive woman on telephone.

TripAdvisor rating 1.0/5

JuneKettchn TripAdvisor review

Didn't even get there! Owing to roadworks and accidents all the way from southern Austria, I had a 5-hour delay. I therefore called up to ask if arriving at 1.30 am was going to be a problem. Firstly, I waited forever on the phone - went through some nonsensical menu four times as it switches over when you have been waiting for someone to pick up for a while. When someone finally picked up, she was incredibly aggressive - she wouldn't let me finish a sentence, so basically all I got to say was "I have a reservation for tonight". She was yelling down the phone "what about the reservation? what about the reservation?". I finally said, "Would you please let me talk?" and she yelled the same thing down the phone again. I said, "Forget it" and put down the phone. I still didn't know if turning up that late was going to be a problem and even if it wasn't, turning up for ding ding round 2 with that woman at 1.30 am was not exactly an attractive prospect. I wrote the review and put it on the official site, but see it has been removed (although reviews before and after mine are still up). I wrote to complain that all I got for my €80 was a load of aggravation and no room. Nobody has replied even though Accor has apparently written to them too. On Google there are some reviews mentioning nasty, aggressive receptionists, but obviously nobody really cares anyway, because over years nothing has changed.

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

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Other web-users rate our hotel

  • 322 reviews 8.5/10 Location
  • 499 reviews 5/10 Room
  • 349 reviews 7.3/10 Service
  • 17 reviews 8.8/10 WiFi
  • 295 reviews 2.7/10 Comfort
  • 259 reviews 5.3/10 Cleanliness
  • 197 reviews 7.2/10 Breakfast
  • 172 reviews 7.4/10 Value

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