ibis Frankfurt Centrum 3.5 stars

Customer review rating (ALL Rating) 4.2/5 2,396 reviews

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ibis Frankfurt Centrum - Image 1
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Speicherstrasse 4, Hessen, 60327 FRANKFURT AM MAIN, Germany

Description

Hotel extras

  • ALLSAFE-certified hygiene & safety concept. Safe and comfortable travels.

  • Centrally right on the Main river, opposite to the famous museum banks.

  • 233 rooms of 6 types. Junior suites with super view. For business & family.

  • A special ibis hotel awaits you.

  • 3 stylish meeting rooms for up to 60 attendees.

Our accommodation(s)

Hotel location

ibis Frankfurt Centrum

Speicherstrasse 4, Hessen
60327 FRANKFURT AM MAIN
Germany

GPS:50.102118, 8.664662

Telephone
Fax +49 69 27303300

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

i-Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,396 reviews

TripAdvisor Rating  4.0/5  2,237 reviews

Customer review rating 2.0/5

Rakesh K. G. Families - Confirmed reviews ALL

Lift was not available for the room provided. I being senior citizen had to carry my luggage through the staircase. Light started flickering in the room but was not repaired throughout my stay

Dear Mr. G., We would like to offer our sincere apologies for the problems regarding the room and our service. We feel very bad for the inconveniences you had to deal with - and at the same time we do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. We definitely do appreciate the fact that you took the time to review your stay at Ibis Frankfurt Centrum. Now we would like to ask you to give us another chance. We very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Well located but small, hot room

Customer review rating 2.0/5

Juleke Business - Confirmed reviews ALL

Was OK but not the best stay. Room was too hot and airco was centrally disabled. Room was also very small. Breakfast was OK, cereal choice was limited, juices tasted like they were made from powder. No 'real' coffee, just machines.

Dear Mr. I., Thank you very much for your visit and for taking the time to tell us about your experience at Ibis Frankfurt Centrum. We regret that your experience with the room and the breakfast did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future, and your next visit will be more pleasant as the previous one. Best regards, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Well located

Customer review rating 4.0/5

J M. Families - Confirmed reviews ALL

3 of us stayed here for 2 nights and were satisfied with our stay. It was clean and the staff were friendly. The only thing that I would say to make the room better would be a mini fridge.

Dear Mr. H., Thank you very much for your visit and for taking the time to review your stay at Ibis Frankfurt Centrum. Of course, we do acknowledge, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. We are looking forward to your next visit, which we hope will leave you completely satisfied. Best regards, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Very well located.

Customer review rating 4.0/5

Srinivasan R. Solo - Confirmed reviews ALL

Comfortable room. Breakfast ok

Dear Mr. R., Thank you very much for your visit and for taking the time to review your stay at Ibis Frankfurt Centrum. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy, we would like to say a sincere “thank you” again. We hope to welcome you as our guest soon again. Yours sincerely, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

Good stay

Customer review rating 5.0/5

Aya Solo - Confirmed reviews ALL

Had a good stay overall and the hotel was well located.

Dear Ms. Z., Thank you for staying with us at Ibis Frankfurt Centrum and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of the entire team, we would like to thank you for the highest marks in every category. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Yours sincerely, The team of the ibis Frankfurt Centrum Speicherstrasse 4 • 60327 Frankfurt • Deutschland T +49 (0) 69 27 30 30 • F +49 (0) 69 27 30 33 00 Ro… ibis.com • accorhotels.com

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Other web-users rate our hotel

  • 985 reviews 9.1/10 Location
  • 1,498 reviews 4.9/10 Room
  • 1,124 reviews 8.3/10 Service
  • 17 reviews 8.6/10 WiFi
  • 960 reviews 2.6/10 Comfort
  • 708 reviews 8.3/10 Breakfast
  • 466 reviews 7.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.