Novotel York Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 3,453 reviews

Best price
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Novotel York Centre - Image 1
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Fishergate, YO10 4FD YORK, United Kingdom

Description

Hotel extras

  • Onsite parking from £16.50 per night, Pet Friendly

  • Swimming pool currently closed for refurbishment

  • Elegant, modern restaurant, relaxed dining

  • Choice of flexible meeting rooms for events that work

  • Family Rooms available for 3 or 4 people

Our accommodation(s)

Hotel location

Novotel York Centre

Fishergate
YO10 4FD YORK
United Kingdom

GPS:53.952728, -1.077586

Telephone
Fax +44 1904 610925

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,453 reviews

TripAdvisor Rating  4.0/5  3,706 reviews

Comfortable, modern, well-located for York

Customer review rating 4.5/5

Michael Business - Confirmed reviews ALL

I was in York for one night on business, and stayed at the Novotel York Centre. Location-wise it's a bit strange, being in what looks like a residential area, but that does mean it's nice and quiet. The actual hotel was very nice... room not massive but comfortable and clean, excellent breakfast with a wide choice of hot and cold items, reception staff all really friendly, and the lobby area was smart and modern. One blip was that on the day we were there, the hotel was changing to a new computer system, and as a result the checking in process was really slow. But that was obviously a one-off situation, and wouldn't happen again. So overall, I'd recommend the Novotel York Centre hotel.

Dear Michael, Thank you for sharing your detailed feedback about your recent stay at Novotel York Centre. We are delighted to hear that you found our hotel comfortable, modern, and well-located for your business trip to York. We appreciate your kind words about our friendly reception staff, clean and comfortable rooms, as well as our excellent breakfast selection. We apologize for the inconvenience caused by the slow check-in process due to the transition to a new computer system. Rest assured, we are constantly striving to improve our services. Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant stay. Warm regards, Emma Novotel York Centre

Good stay

Customer review rating 4.5/5

Pam Friends - Confirmed reviews ALL

Very helpful staff. Renovated rooms very good standard and clean. Would stay again.

Dear Pam, thank you for your positive review! We are delighted to hear that you enjoyed our renovated rooms and found our staff very helpful. We look forward to welcoming you back again soon. Warm regards, Emma Novotel York Centre

Nice clean hotel with good food. Check in very poor/slow

TripAdvisor rating 3.0/5

DanF_0888 Families - TripAdvisor review

I appreciate they had moved to a new system. But I turned up with a toddler and dog to a massive queue at reception, during which we then had to evacuate due to a fire alarm. Check in therefore at least 40 mins eating into valuable time on our stay. Then they had to re-take all my details during check in which I had already provided - only to be told to pay for parking and dog staying (would have been a nice gesture to offer one complimentary…) Other than that room was nice, clean and food from restaurant was of good standard.

Really friendly staff.

Customer review rating 5.0/5

Charlotte L. Business - Confirmed reviews ALL

All the staff were really welcoming and friendly, nothing was too much trouble.

Dear Charlotte L., Thank you for your kind words about our friendly and welcoming staff. We always strive to provide exceptional service to our guests. We look forward to welcoming you back soon. Best regards, Emma Novotel York Centre

Customer review rating 4.5/5

Kev R. Business - Confirmed reviews ALL

My second home

Dear Kev R., we are delighted to hear that Novotel York Centre feels like your second home! We look forward to welcoming you back soon. Best regards, Novotel York Centre

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Other web-users rate our hotel

  • 2,188 reviews 9.3/10 Location
  • 3,192 reviews 6.8/10 Room
  • 2,754 reviews 8.8/10 Service
  • 52 reviews 6.7/10 WiFi
  • 1,652 reviews 5/10 Cleanliness
  • 1,218 reviews 8.9/10 Breakfast
  • 675 reviews 4.4/10 Value
  • 577 reviews 2.9/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.