Sofitel Le Scribe Paris Opéra 5 stars

Customer review rating (ALL Rating) 4.7/5 2,307 reviews

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Description

Hotel extras

  • An ideal location for your Parisian shopping getaway

  • The spirit of Parisian luxury in the heart of the Opéra-Vendôme district

  • Completely renovated by renowned designer Tristan Auer

  • The elegant rooms and suites give you the comfort of a Parisian apartment.

  • A place specifically designed for foodies with 3 dining areas

Our accommodation(s)

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Hotel location

Sofitel Le Scribe Paris Opéra

1 rue Scribe
75009 PARIS
France

GPS:48.870426, 2.329937

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Rivages

Foodies can head to Le Scribe's restaurant, Rivage. Enjoy the sunny, Mediterranean setting of this lounge restaurant. Discover and share all the flavors of the Mediterranean in the superb conservatory!

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  2,307 reviews

TripAdvisor Rating  4.5/5  260 reviews

Certificate of excellence 2023

My home away from home

Customer review rating 4.5/5

Hendry T. Business - Confirmed reviews ALL

I always have a great experience staying at Sofitel Le Scribe. Valentina and her team always take a good care of me. She and her team are such an asset. They also gave me my favorite room this time, I was very happy. Will come back soon!

Dear Hendry T., Thank you for your continued patronage and for sharing your recent experience with us at Sofitel Le Scribe Paris Opéra. We are thrilled to hear that your stay with us was once again enjoyable and that Valentina and her team provided you with exceptional care. They are indeed invaluable members of our team, dedicated to ensuring that every aspect of your stay is memorable and comfortable. We are delighted that we could accommodate your request for your favorite room, and we're pleased to know that it contributed to your happiness during your stay. Your comfort and satisfaction are our top priorities, and we are glad that we could meet your expectations in this regard. However, we sincerely apologize for the inconvenience regarding the late check-out request. It's regrettable that the information was not communicated to you in a timely manner. We understand the importance of planning your day accordingly, and we apologize for any inconvenience this may have caused. Rest assured, we will address this internally to ensure that such oversights do not occur in the future. Your feedback is incredibly valuable to us as it helps us to continuously improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back soon for another exceptional stay at Sofitel Le Scribe Paris Opéra. Warm regards, Baptiste Guest Relation Manager

Good stay

Customer review rating 4.5/5

Sab Business - Confirmed reviews ALL

Loved my room

Dear Sabina T., Thank you for sharing your feedback with us following your recent stay at Sofitel Le Scribe Paris Opéra. We are thrilled to hear that you had a pleasant stay and that you loved your room. Providing our guests with comfortable and enjoyable accommodations is always our priority, and we are delighted that your room met your expectations. Furthermore, we are pleased to hear that Christophe provided you with great service during your time with us. Our team members strive to create memorable experiences for our guests, and we will be sure to pass along your kind words to Christophe. We appreciate your recognition of our efforts and hope to have the pleasure of welcoming you back for another wonderful stay at Sofitel Le Scribe Paris Opéra in the future. Warm regards, Baptiste Guest Relation Manager

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Excellent beds Room was clean Great breakfast Loved the location Nice service Will come back!

Dear Mrs P., Thank you for sharing your wonderful feedback with us! We are delighted to read that you had an excellent experience during your stay at Sofitel Le Scribe Paris Opéra. It's fantastic to know that you found our beds comfortable, the room clean, and enjoyed our delicious breakfast. We are also pleased that you appreciated our convenient location and the nice service provided by our team. Your kind words are truly appreciated, and we are thrilled to hear that you plan to return! We look forward to welcoming you back for another exceptional stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm regards, Jeanne Guest Relation Manager

Nice view, cozy and luxury room

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

A pleasure journey. Location is perfect, just near the shore.

Dear Mr Z., Thank you for your kind words! We are delighted to hear that you enjoyed the nice view and found our room cozy and luxurious during your stay at Sofitel Le Scribe Paris Opéra. It's wonderful to know that your journey with us was a pleasure. Our central location in the heart of Paris provides easy access to many of the city's iconic attractions and to the famous stores. We hope to have the pleasure of welcoming you back for another exceptional stay in the future. Warm regards, Jeanne Guest Relation Manager

Not welcomed correctly & noise complaint

Customer review rating 1.5/5

Mrs D. B. D. M. D. P. Business - Confirmed reviews ALL

Upon arrival, I was not recognised as a regular client who visits multiple times throughout the year. My colleagues at Chanel were once again given warm welcomes and recognised. They received welcome notes and drinks vouchers. During my 4 night stay, I had 2 nights disturbed with noisy neighbours in room across from mine. They were playing loud music with the door open from 9.30pm until late. I called reception to complain. They said they would deal with the situation but nothing changed for another hour. I then had to go to reception myself and ask to speak with the manager who said the matter would be dealt with. It lasted another hour following that conversation and at no point did anybody come up to the floor and speak face to face with those responsible for the noise. I am Contemplating to stay at another hotel for my next trip in May.

Dear Melanie De Barbuat Du P., Thank you for taking the time to tell us about your experience at the Sofitel Le Scribe Paris Opéra. We are very sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. As a regular guest, your satisfaction is of utmost importance to us, and I regret that we did not provide you with the warm welcome and recognition you deserve. Also, to clarify the situation, please note that the welcome message in the room as well as the drink voucher are part of the benefits of the Accor loyalty program. Unfortunately, we did not identify your loyalty account on your reservation and we currently cannot find your Accor account. Could you please provide us with your membership number so that we can rectify the situation and avoid this kind of situation in the future? Additionally, I apologize for the disturbance caused by noisy neighbors during your stay. Please rest assured that we take noise complaints very seriously, and I'm sorry to hear that the situation was not promptly and effectively resolved. We will investigate with our night team this matter further to ensure that appropriate measures are taken to prevent such occurrences in the future. Your feedback is invaluable to us, and we hope you will reconsider staying with us again for your next trip in May. If you do decide to give us another chance, please reach out to us directly, and we will ensure that your stay is nothing short of exceptional. Thank you for bringing these issues to our attention, and we hope to have the opportunity to restore your faith in our hotel. Kind regards, Baptiste Guest Relation Manager

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Other web-users rate our hotel

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  • 376 reviews 7.1/10 Comfort
  • 342 reviews 8.2/10 Breakfast
  • 229 reviews 9.2/10 Vibe
  • 210 reviews 8/10 Food

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