Novotel Manaus 4 stars

Customer review rating (ALL Rating) 4.3/5 1,740 reviews

Best price
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Avenida Mandii 4, Distrito Industrial, MANAUS - AM, 69075140 MANAUS, Brazil

Description

Hotel extras

  • Hotel in Manaus with swimming pools for adults and children

  • On Saturdays, Novotel serves feijoada with live music and several dishes

  • Great location in the heart of the industrial district

  • Easy access to the city's main tourist attractions

  • Comfort and design for corporate events

Our accommodation(s)

Hotel location

Novotel Manaus

Avenida Mandii 4, Distrito Industrial, MANAUS - AM
69075140 MANAUS
Brazil

GPS:-3.12925, -59.98365

Telephone
Fax +55 92 2123-1295

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

365

Restaurant 365 has been totally renovated and offers a buffet breakfast and lunch and a la carte dinner. On Saturdays it hosts the traditional and most famous Feijoada in the city, with live music and a full buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,740 reviews

TripAdvisor Rating  4.5/5  636 reviews

Certificate of excellence 2023

Worst hotel ever

Customer review rating 0.5/5

Anonymous Couples - Confirmed reviews ALL

1. Location is horrible 2. Staff not helpful 3. Cleanliness horrendous (someone’s hair everywhere, dirty sheets, dirty glasses not washed even after cleaning service) 4. Food inedible

Boa noite Sra. Sejla V. Estamos dedicando tempo e esforço para analisar cuidadosamente o que deu errado e implementar as medidas necessárias para garantir uma melhoria significativa em nossos processos e procedimentos. Quanto a ocasião de óculos sujo não conseguimos entender pois o hotel não fornece esse item, e a respeito da localização é dever do cliente verificar a melhor localização a depender do motivo da viagem. Att. Novotel Manaus.

Staff Handled Copa Emergency efficiently and accurately.

Customer review rating 5.0/5

Mikeh Business - Confirmed reviews ALL

I was part of the group from a cancelled Copa flight that stayed at the Novotel. The staff handled the high influx of passengers during check-in in a well-organized and polite way. The accommodations presented at the Novotel was second to none. The dining staff were extremely helpful in providing our meals and requests. I would highly recommend the Novotel for anyone staying in Manaus that wants the high-end experience.

Bom dia Sr. Mikeh Mais uma vez, obrigado por compartilhar sua avaliação conosco. Estamos gratos pela oportunidade de aprender e crescer com sua contribuição. Att. Equipe Novotel Manaus

Customer review rating 4.5/5

Carlos B. Business - Confirmed reviews ALL

Os valores de bebidas extremamente caros

Boa tarde Sr. Carlos B. Muito obrigado por compartilhar conosco sua experiência, saiba que vamos levar em conta suas sugestões e críticas para que na próxima estadia conosco seja uma experiência superpositiva At. Equipe Novotel Manaus.

Good stay, wifi was not good

Customer review rating 3.0/5

Thomas Business - Confirmed reviews ALL

The overall stay at this site was good, all services were good except the internet connection. I was travelling from abroad and needed a reliable wifi connection to have access to the internet as this was my only form of connectivity. The wifi in the hotel was terrible, constantly dropping connection and not being able to make simple calls home. Additionally, the only area in my room with proper connectivity was in the bathroom.

Boa tarde Sr. Thomas Sua preferência é extremamente valorizada por nós e estamos verdadeiramente gratos por sua escolha em nos permitir ser parte de sua jornada. É nosso objetivo fornecer um serviço excepcional e garantir que sua experiência conosco seja sempre positiva e memorável. Infelizmente na semana que estava conosco tivemos esse problema na oscilação da internet. Att. Equipe Novotel Manaus

Excellent customer service and nice venue to relax in.

Customer review rating 5.0/5

Don Friends - Confirmed reviews ALL

Nice hotel with restaurant, bar & pool area. Lovely grounds and secluded spaces. Rooms were adequate. The customer service was very good. Very attentive and lots of happy faces. At times, a very busy place with large groups coming in and out and very quiet otherwise. Our stay was 4 nights in late January, very warm and humid!

Saiba que suas respostas são essenciais para o sucesso deste hotel e para o aprimoramento de nossos serviços. Cada perspectiva compartilhada contribui significativamente para a nossa análise e tomada de decisões. Agradecemos novamente por seu feedback. Se houver mais alguma coisa que gostaria de acrescentar ou qualquer outra forma pela qual possamos melhorar, não hesite em nos contatar.

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Other web-users rate our hotel

  • 124 reviews 5.8/10 Location
  • 560 reviews 5.9/10 Room
  • 655 reviews 8.1/10 Service
  • 57 reviews 4.5/10 WiFi
  • 307 reviews 8.5/10 Breakfast
  • 256 reviews 5.7/10 Cleanliness
  • 237 reviews 4.9/10 Comfort
  • 152 reviews 7.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.