Mercure Paris Porte de Versailles Expo Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,646 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Hotel certified ALLSAFE

  • Beside "Porte D" at Parc des Expositions/Hall 7. Covered private parking

  • 19 modular and fully equipped meeting rooms with daylight, 750m²

  • Millésime restaurant, modern and warm, French cuisine

  • Family rooms, possibility of adjoining rooms. Just ask!

Our accommodation(s)

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Hotel location

Mercure Paris Porte de Versailles Expo Hotel

36 38 rue du moulin
92170 VANVES
France

GPS:48.827125, 2.292001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Bistro Millésime

Our chef provides regional French specialties and more exotic dishes in a warm and modern setting. Close to the Paris Expo Porte de Versailles, we welcome guests during the week for a meal or a drink.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,646 reviews

TripAdvisor Rating  4.0/5  119 reviews

well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

room was too hot shower perfect no mention of fidelity programm at welcome desk breakfast is of law quality level does not deserve 4 star to my opinion

Dear MARIE-AGNES C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KODICHE LAILA DIRECTRICE D'EXPLOITATION Hôtel Mercure Paris Porte de Versailles Expo

Well located if you are to visit an exhibition or attend an event near the Porte de Versailles.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly/helpful staff. Very clean everywhere, comfortable bed, room temperature can be changed easily. Restaurant has only a couple of veggie plates but food good.

Dear CAROL A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KODICHE LAILA DIRECTRICE D'EXPLOITATION Hôtel Mercure Paris Porte de Versailles Expo

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Room clean

Dear JUAN A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KODICHE LAILA DIRECTRICE D'EXPLOITATION Hôtel Mercure Paris Porte de Versailles Expo

Wouldn't stay here again

TripAdvisor rating 2.0/5

thaque2016 TripAdvisor review

We are currently here- family of 4 and the city is great however I regret picking this hotel. We opted for something that was reasonably priced over luxury. However, even then this has not met ours standards. ROOM: The room itself if fine. Very limited space to hang clothes etc but it's expected. Beleive it or not, the rooms are baking hot even for February!!! To the point that all the chocolate the children bought melted over night. The fan in the room doesn't work. They state they have AC but these are switched off over the winter, which I know is standard across many hotels and countries. We have been sleeping with the windows open, which is fine. But then all night you can hear the noise as hotel is right on the main roads ie trams, parties etc. We asked for a free standing fan or an alternative, however they don't have any fans. We were given enough towels the first night and after been out all day exploring with children we have come back to find, half of our towels are dirty! BREAKFAST our son as a number of food allergies so we carry a lot items with us. However, nothing is labelled in tbe Breakfast buffet. We constantly had to ask what foods have egg, milk or nuts in them. And pretty much everything bar the fruit and cereal has those. No soya/oat milk but we took our own. Overall the variety is minimal however our daughter is happy as she gets to just have the pancake and Nutella! Pretty disappointed. Honestly just thought the standards would be better. We wouldn't choose to stay here again.

Dear Guest, We are very sorry that your stay did not live up to your expectations. With regard to the heat in the room, we apologise for the inconvenience. Did you call reception so that one of our technicians could check that the heating was at 0? If so, did you ask for a change of room so that you could enjoy your nights more? We are sorry about the lack of towels in the rooms and their state of cleanliness. This does not reflect the quality of our service and we will be tightening up our procedures in the future. Did you leave the do not disturb label? Make sure you remove it when you leave the room to ensure that the room is cleaned during your absence and that the towels are changed at the same time. Thank you for informing us of the lack of information regarding the breakfast label. Our teams are at your disposal to answer any questions you may have. We would like to assure you that your satisfaction is our priority and that we are determined to improve the quality of our services. We sincerely hope to have the opportunity to welcome you back to our establishment in order to offer you a more pleasant experience. Best regards, Séverine MOIRE Directrice Générale

fine stay

Customer review rating 5.0/5

Stu C. Business - Confirmed reviews ALL

the staff was very friendly, the room clean, a very good breakfast, and very convenient to the Expo Hall.

Dear STU C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte de Versailles Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, KODICHE LAILA DIRECTRICE D'EXPLOITATION Hôtel Mercure Paris Porte de Versailles Expo

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Other web-users rate our hotel

  • 597 reviews 8.1/10 Location
  • 1,108 reviews 7.9/10 Room
  • 1,044 reviews 8.1/10 Service
  • 8 reviews 8.1/10 WiFi
  • 577 reviews 7.3/10 Breakfast
  • 438 reviews 8.2/10 Cleanliness
  • 7 reviews 1.1/10 Wellness Area

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