Mercure Paris Porte d'Orléans Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 950 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Our passionate chef concocts seasonal dishes

  • 5 minutes walk from Metro Line 4 and Tram T3a

  • 400 m² of adaptable meeting areas, ClickShare equipment

  • Paid, secure, covered parking, illuminated, security code

  • 20 minutes from Orly Airport and 10 minutes from Gare Montparnasse

Our accommodation(s)

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Hotel location

Mercure Paris Porte d'Orléans Hotel

13 rue Francois Ory
92120 MONTROUGE
France

GPS:48.81801, 2.329034

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

L'atelier des Saisons

L'Atelier des Saisons: a cozy bar where Chef Antoine, Carolina, & team passionately share unique creations, celebrating seasons & imparting authentic skills.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  950 reviews

TripAdvisor Rating  3.5/5  583 reviews

paid for a 4 star hotel but hotel was not at that level.

Customer review rating 2.0/5

Xxx Business - Confirmed reviews ALL

Paid too much for what I got

Dear sir A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Porte d'Orléans. we are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. we would like to give you more information about your return: unfortunately we were not aware of all these inconveniences during your stay. regarding the parking, you can get acces with the code on your parking ticket. without this code it not possible to take the lift and also the stairs. Sustainable development is at the center of the Accor group. We work daily to limit negative impacts of all kinds and we invite our customers to join us in this cause. regarding the 50€ it was for the breakfast (inclued in your reservation ) as you did not consume them you have been refund at the check out time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ruth

Easy to reach, but service disappointing

Customer review rating 2.5/5

Julian Couples - Confirmed reviews ALL

Despite online registration, check-in was not prepared. Full payment was requested despite my insistence that it was already paid online. This was negated by the staff member. Despite asking for a double bed, we were assigned a Twin room. No upgrade despite gold member, drink voucher, but the bar was closed over the weekend. It was rectified, refunded and room upgrade after request. Might have preferred a gesture here on price of parking. Breakfast was good.

Well located and very nice room

Customer review rating 5.0/5

Antoine Business - Confirmed reviews ALL

Loved the room actually. Large with a super large TV and great nuxe bathroom products ;) will come back

Dear Antoine G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Paris Porte d'Orleans Team

Customer review rating 4.0/5

Natalia Couples - Confirmed reviews ALL

In general, everything is very good, but I wanted to take a bath, and it turned out to be small, I would like it to be bigger.

Dear Natalia L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Paris Porte d'Orleans team

Value for price

Customer review rating 4.0/5

Barry Solo - Confirmed reviews ALL

Hotel just a little far from all the things to see in Paris. 8 min walk to metro then 20mins to centre. Area around is office space, and some shopping near the station. Staff were great and helpful.

Dear Mr W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris Porte d'Orléans. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Paris Porte d'Orléans Team

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Other web-users rate our hotel

  • 146 reviews 8/10 Location
  • 500 reviews 5.5/10 Room
  • 428 reviews 7.7/10 Service
  • 16 reviews 7.3/10 WiFi
  • 211 reviews 7.4/10 Breakfast
  • 181 reviews 5.2/10 Cleanliness
  • 129 reviews 3.2/10 Vibe
  • 96 reviews 3.1/10 Amenities

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