Novotel Сантьяго Лас-Кондес

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 2 044

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Описание

сертифицированный отель ALLSAFE

Особенности отеля

  • Инфраструктура для гостей с ограниченной подвижностью

  • Открытый бассейн

  • Трансфер на горнолыжные курорты

  • Обслуживание в номере для корпоративных мероприятий

  • Оборудованный тренажерный зал

Наши номера

Расположение отеля

Novotel Сантьяго Лас-Кондес

Av Alonso de Cordova 5199, Las Condes
7560873 САНТЬЯГО
Чили

GPS:-33.406674, -70.576273

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

NUNA Restaurant

В уютном ресторане Bravo с видом на бассейн и сад всегда оживленно. Здесь подают американский завтрак. В международном и чилийском меню есть вегетарианские и детские блюда. Открыт с 6:30 до 23:30.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 2 044

Рейтинг TripAdvisor  4.5/5  Отзывов: 3 744

Enjoyed the happy hour specials!

Примечание: Tripadvisor 5.0/5

kd2226 Реальные отзывы TripAdvisor

We stayed here two nights and really enjoyed it. Great location - easy to Uber around the city. Lovely, friendly staff. Nice rooms and bathrooms, very comfortable beds. Nice pool area. Great happy hour specials. Pretty good food in the restaurant - would have maybe liked a few more choices. Our air conditioning didn't work terribly well in our rooms. Beautiful view of the Andes Mountains. Would happily stay here again!

Hola, Gracias por tomarse el tiempo de responder nuestra encuesta y es muy reconfortante saber que como Hotel, llenamos sus expectativas, Nos alegra que Ud. haya disfrutado su estancia con nosotros, estamos para servirle a nuestros clientes y que se sientan en casa, es muy importante su comentario para nuestro equipo, para que seguir mejorando la calidad de nuestro servicio, gracias por compartir su experiencia. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes

Hotel Buffet gets it right!

Примечание: Tripadvisor 5.0/5

Tony S Реальные отзывы TripAdvisor

The service and food were wonderful! Everything was fresh and flavorful. The environment is welcoming, casual, and impeccably clean. The staff were very attentive. Antonia and Francesca, in particular, were very friendly and helpful!

Estimado Roving Muchas gracias por su comentario, Nos alegra que haya disfrutado nuestros servicios, Apreciamos que se ha tomado el tiempo de respondernos, para nosotros es muy importante. Nuevamente gracias y esperamos verlo pronto. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes

Avoid Novotel, Las Condes - Flies around food, stolen wallet from housekeeper

Примечание: Tripadvisor 2.0/5

JTrave1s Реальные отзывы TripAdvisor

I stayed at the Novotel, Las Condes during my vacation Monday, November 1 through Monday, November 6, 2023. Based on my stay, these are my recommendations. 1. Avoid the food that's left out. The flies are terrible. I picked up the tongs to get a brownie and a swarm of flies flew from it. 2. Leave your valuables at home, use the safe or keep them with you. The housekeeper stole my wallet from my suitcase. On the first night, I removed my primary credit card, driver's license and passport and stored my wallet in my suitcase, knowing I wouldn't need it. When I returned to California and looked for it, I noticed it was no longer there. I emailed the hotel and they responded that it was found by the housekeeper and said I "forgot it." I took photos and a video of the room before I left so I knew it was a lie. After I shared that via email the hotel staff stopped responding to my messages knowing that I was no longer in the country. Thankfully I did take my passport out so I could get home. The hotel is nice, the room was spacious and the staff was friendly and communicated well despite language barriers. There's also 24-hour security outside the hotel, which made me feel more safe.

Dear Jasmine. I hope that upon receiving this answer you are well. I am contacting you as General Manager of Novotel Santiago Las Condes, to express my most sincere apologies for the situation described. Our main goal is to provide an exceptional service experience to all our guests or clients. As you have been informed, no one stole your wallet, you left it forgotten in the room and it is available to be picked up . The wallet will be delivered to whoever you indicate from Monday to Friday from 09:00 - 18:00 Hrs. We take the comments and situations you share with us very seriously and we are committed to reviewing our processes. That said, note that they have sent you the delivery procedure for lost and found items. I am at your disposal to coordinate with the person you indicate the delivery of your forgotten wallet. Thanking you for your understanding, All the best Leandro Moller

Great Santiago Hotel

Примечание: Tripadvisor 5.0/5

rerode Семьи - Реальные отзывы TripAdvisor

In Santiago for a family vacation. The hotel has been great! wonderful service, comfortable rooms, and very clean. Restaurant has great food and service.. Pool Area is great. Our kids loved the room service and spending time at the pool. When we’re back in Santiago we will definitely stay here!!

Hola, Gracias por tomarse el tiempo de responder nuestra encuesta y es muy reconfortante saber que como Hotel, llenamos sus expectativas, Nos alegra que Ud. haya disfrutado su estancia con nosotros, estamos para servirle a nuestros clientes y que se sientan en casa, es muy importante su comentario para nuestro equipo, para que seguir mejorando la calidad de nuestro servicio, gracias por compartir su experiencia. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes

Great place to stay!

Примечание: Tripadvisor 5.0/5

Orracle51 Solo travel - Реальные отзывы TripAdvisor

Bright spacious room and saving the planet with no tiny toiletries (although the shampoo bottle top didn’t work well). It is close to malls and the park. The plugs worked with both US and European plugs. The elevator speed was excellent! Nice fitness center but no free weights—the only knock on a great hotel.

Estimado/a. Agradecemos y valoramos enormemente que nos preferirá Apreciamos mucho su comentario positivo, que a nuestros huéspedes les guste nuestro servicio, nos llena inmensamente. Esto nos anima a hacer mejor nuestro trabajo. Muchas gracias por hacernos saber su opinión. Reciba un cordial saludo. Maitte Romero Equipo Novotel Las Condes

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 707 Отзывов 9.4/10 Расположение
  • 1 078 Отзывов 6.9/10 Номер
  • 1 156 Отзывов 7.4/10 Сервис
  • 23 Отзывов 7.3/10 Интернет
  • 699 Отзывов 8/10 Завтрак
  • 523 Отзывов 4.9/10 Еда
  • 347 Отзывов 7.1/10 Чистота
  • 184 Отзывов 7.5/10 Атмосфера

В сотрудничестве с Trustyou

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