Fable Окленд, MGallery 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 1 549

Гарантия
лучшей цены
Fable Окленд, MGallery - Image 1
Fable Окленд, MGallery - Image 2
Fable Окленд, MGallery - Image 3
Fable Окленд, MGallery - Image 4
58 60 Queen Street, Auckland Cbd, 1010 ОКЛЕНД, Новая Зеландия

Описание

Особенности отеля

  • Boutique Hotel with personalised service

  • Bespoke meeting services

  • Valet Parking available

  • Cooke's Restaurant & Bar

  • Gym, jacuzzi and sauna

Наши номера

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Расположение отеля

Fable Окленд, MGallery

58 60 Queen Street, Auckland Cbd
1010 ОКЛЕНД
Новая Зеландия

GPS:-36.845635, 174.766814

Телефон
Факс +64 9 309 9978

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

COOKE'S RESTAURANT AND BAR

Насладитесь лучшими блюдами, приготовленными из продуктов от местных производителей, включая органическую курицу и мясо, рыбу, выловленную ярусным методом, яйца от кур свободного выгула, органическое молоко, органические и биодинамические вина.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.0/5  Отзывов: 1 549

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 095

Сертификат качества 2023

Nice hotel breakfast terrible

Примечание: Tripadvisor 4.0/5

wendybatch Реальные отзывы TripAdvisor

I stayed here last night in two interconnecting rooms with family. The hotel is lovely and we appreciated the juice and brownies served on check in. The rooms are nice and we loved the tea service and teas provided. It was my son's birthday last week and my grandsons is this week. We were given room upgrades and a small cake for the birthday boys which was a nice touch. The staff were friendly and helpful and we were very happy with our stay until breakfast this morning. I love a good hotel breakfast but this just wasn't it. There was a very small selection of cold items on the buffet and a menu of 4 hot items to choose from. Despite there still being an hour of service left, some of the trays were empty and not replaced. Tea was included but you had to serve yourself and coffee was at extra charge. For a hotel of this standard that is disappointing. Even though we were one of two tables occupied we had to clear the table ourselves to make room for the hot breakfast while the waitress stood chatting at the bar. To make it even worse, my daughter told the member of staff that we were unhappy with breakfast and he apologised but didn't ask for details. I would not stay here again for this reason. Other hotels in Auckland offer much better options.

Take care when booking

Примечание: Tripadvisor 1.0/5

David W Реальные отзывы TripAdvisor

Take care when booking and on the information required for the Credit Card Authorization Form When I made a booking (at a very good rate) I initially was not prompted to provide any credit card details. After the booking was made, I was requested to provide the following as part of the Credit Card Authorization Form 1) Completion of the Form 2) Copy of both the front and back of my credit card (which would have provided the security code) 3) An additional valid form of ID Clearly time-consuming, having to scan and send multiple documents but also unsafe in terms of the information provided. Also, they were not interested in taking my credit card details over the phone. Not a good experience and it could also provide information that no one should provide when e-mailing

Dear guest, Thank you for taking the time to share your concerns regarding the booking process and the requirements for the Credit Card Authorization Form. We sincerely apologize for any confusion and inconvenience this may have caused you. To address your concerns directly and provide a more detailed explanation of our terms, conditions, and the reasons behind our policies, we kindly ask you to reach out to our reservation manager at resmgr@fableauckland.com. Our team is committed to ensuring your comfort and security and would be more than happy to clarify any aspects of our booking process. We truly value your feedback as it helps us improve our services. We hope to have the opportunity to better serve you in the future and ensure a more positive experience. Warm regards, Leo Lisichkin Chief Concierge and Guest Experience Manager Fable Auckland

Fantastic Fable… they’re always a hit

Примечание: Tripadvisor 5.0/5

Woodinio Couples - Реальные отзывы TripAdvisor

We stayed a couple of nights in a beautifully appointed and furnished room. Light airy and fairytalesque! All mod cons (coffee machine and China tea service) and impeccably clean. Bed and pillows were comfy - not hard, not too soft. Bathroom and shower were sizeable and well equipped., including multi use beauty products. Staff were a little too [forced/ fake] lovely but professional and welcoming. There was a slight mix up on check in- free upgrade to the room we’d already booked and but entering the room it was made up with gifts/ treats for someone else’s honeymoon…. The location is the only downside to this Fable. The proximity to waterfront and Britomart is great, but the seedy side of Queens St on the doorstep detracts from the fairytale. Would recommend and would like to stay again.

Dear Woodinio, Thank you for your glowing review of your recent stay with us. We're delighted to hear that you found your room beautifully appointed and furnished, capturing a light, airy, and fairytale-like atmosphere, complete with all the modern conveniences and impeccable cleanliness. We're glad that the comfort of the bed and pillows, along with the size and amenities of the bathroom, contributed positively to your experience. Our aim is to provide high-quality beauty products and conveniences that enhance our guests' stays. We appreciate your feedback on our staff's demeanor. While we strive for our team to be genuinely welcoming and professional, we'll take your comments on board as we continuously work on delivering sincere and heartfelt service. We apologize for the mix-up during check-in and any confusion caused by the room preparation. We're pleased to know that it was swiftly addressed, and we hope the treats added a special touch to your stay despite the initial oversight. Regarding our location, while we appreciate your words about our proximity to the waterfront and Britomart, we understand your concerns about the immediate surroundings on Queen Street. We hope that this aspect did not significantly impact your overall enjoyment and that you were able to experience the best of what Auckland has to offer. We're grateful for your recommendation and look forward to the opportunity to welcome you back for another stay. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm regards, Leo Lisichkin Chief Concierge and Guest Experience Manager Fable Auckland

Stay here! It's the best hotel in Auckland!

Примечание: Tripadvisor 5.0/5

Jody A Реальные отзывы TripAdvisor

This is the best hotel in Auckland!! The Concierge was wonderful and gave us not only great places to see, but very good restaurants based on our likes and dislikes! The breakfast was the best! The room was comfortable and clean! I will stay here again when I visit Auckland!

Dear CGolfChick, Thank you for such an enthusiastic review! We're overjoyed to hear that you consider us the best hotel in Auckland and that your experience with our concierge team contributed so significantly to your stay. It's wonderful to know that their personalized recommendations for places to see and restaurants to enjoy were spot-on for your preferences. We're also delighted that you found our breakfast in Cooke's restaurant to be the best and that your room's comfort and cleanliness met your expectations. Our team takes great pride in ensuring every guest has a memorable and enjoyable stay, and your feedback is a fantastic affirmation of their efforts. We look forward to welcoming you back on your next visit to Auckland, aiming to provide another exceptional experience. If there's anything specific we can do to make your future stays even more special, please don't hesitate to let us know. Warm regards, Leo Lisichkin Chief Concierge and Guest Experience Manager Fable Auckland

Best service in Auckland

Примечание: Tripadvisor 5.0/5

161shelly Couples - Реальные отзывы TripAdvisor

We loved our night at Fable! It’s not an exaggeration to say we received the best service we have ever experienced. The staff were so friendly and so helpful, nothing was too much trouble. Beautiful room and comfy bed, great location. Room service breakfast was outstanding.

Dear Shelly, Your glowing review fills us with immense pride and gratitude. To hear that you consider your night at Fable accompanied by the best service you've ever experienced in Auckland truly warms our hearts. Our dedicated team always aims to go above and beyond, ensuring every guest feels genuinely cared for, and your acknowledgment of their friendliness and helpfulness is a testament to their commitment. Thank you for your kind words about the room and the bed. Moreover, knowing that our room service breakfast was outstanding to you highlights the passion and effort our culinary team puts into every dish. Your kind words inspire us to continue delivering exceptional service with even greater passion. We eagerly look forward to welcoming you back for another memorable stay at Fable Auckland. If there’s anything special you'd like for your next visit, or if we can assist in any way, please don’t hesitate to reach out. Kind Regards, Leo Lisichkin Chief Concierge and Guest Experience Manager Fable Auckland

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Другие интернет-пользователи оценили наш отель

  • 939 Отзывов 8.5/10 Расположение
  • 1 389 Отзывов 7.1/10 Номер
  • 1 218 Отзывов 7.8/10 Сервис
  • 27 Отзывов 1.4/10 Интернет
  • 787 Отзывов 5.2/10 Комфорт
  • 586 Отзывов 8.1/10 Атмосфера
  • 381 Отзывов 6.9/10 Завтрак
  • 323 Отзывов 5.8/10 Чистота

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