The Plaza, отель под управлением Fairmont 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 381

Гарантия
лучшей цены
The Plaza, отель под управлением Fairmont - Image 1
The Plaza, отель под управлением Fairmont - Image 2
The Plaza, отель под управлением Fairmont - Image 3
The Plaza, отель под управлением Fairmont - Image 4
5th Avenue at Central Park South, 10019 НЬЮ-ЙОРК, США

Описание

Особенности отеля

  • Peerless luxury for over a century in a New York City Landmark

  • In the center of Manhattan at 5th Avenue and Central Park South

  • Spacious rooms and suites combining opulent décor and premium amenities

  • A selection of elegant meeting facilities including the regal Grand Ballroom

Наши номера

Расположение отеля

The Plaza, отель под управлением Fairmont

5th Avenue at Central Park South
10019 НЬЮ-ЙОРК
США

GPS:40.764268, -73.974155

Телефон
Факс +1 212-759-3001

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

THE PALM COURT

For over 100 years, The Palm Court has been New York City's iconic destination for Afternoon Tea. The Palm Court is a timelessly elegant setting for breakfast, afternoon tea, evening fare and crafted cocktails.

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Рейтинг ALL  4.4/5  Отзывов: 1 381

Рейтинг TripAdvisor  4.5/5  Отзывов: 4 208

Сертификат качества 2023

Tea at The Plaza - 5 Stars

Примечание: Tripadvisor 5.0/5

Edgingtongary Реальные отзывы TripAdvisor

Tea was fantastic at The Plaza Hotel! Highly recommend! Shalim Khan, our server, was very attentive. Entire staff, ambiance and food were great! Perfect atmosphere for a NYC experience! Make reservations in advance because it was totally full on. Tuesday afternoon.

Beautiful tea service

Примечание: Tripadvisor 5.0/5

Yvonne P Реальные отзывы TripAdvisor

Shalim helped us with a fabulous birthday experience. They brought out a little cake and gave us exceptional service! The sandwiches were delicate, tea was special and unique, and the seating was very charming. People were well dressed too.

A truly historic Hotel that was slightly let down by the staff

Примечание: Tripadvisor 3.0/5

Trek36317468456 Couples - Реальные отзывы TripAdvisor

We arrived just after New Years to the hotel shortly after midnight, BA flight was delayed by 4 hours. Doormen helped us into the hotel from our car and helped us with our luggage. We were pointed towards the check in desk. As it was late, we wanted to get into our room asap. After 10 minutes waiting whilst the staff were talking, unsure what about, we were called over. The usual obligatory check in details taken, with little emotion. First disappointment. Deluxe double room. On entering you have storage on the left. On the right is the door to the bathroom. All gold features. The main part that hosts the sink area is very spacious and the gold taps etc fits in with the amazing mosaic floor tiles. There is a toilet compartment and also a shower compartment in this bathroom. Oh, and a crystal chandelier. Large king size bed with two armchairs at the bottom. A nice work desk with chair. All antique style. There is a window overlooking the central area, no Central Park views here. Overall feeling of the room - it summaries the opulence of what I thought The Plaza would be. Happy with it. Dinning and bar - very dissapinting. There is a tiny “Resturant” and bar area as you enter to the left of the building. Although we were staying at the Hotel, we were unable to get a table or seat at the bar, as it was taken up by people who had booked and were not staying. Only one couple we spoke to, that were guests had a table. This was there first time in 4 days! At no point at check in were we offered the chance to book a table. We were ushered to an area above the bar and seemed to be a “holding area” for us to have a drink. We decided to exit after one drink. The “restaurant” was where we were to have breakfast. Breakfast - although spending over £3k on the room for our stay, breakfast was not included. My mistake, or so I thought. We orders breakfast. I had a full English and my partner had an omelette. The full English was an egg, mushrooms and a choice of either a sausage or bacon. Yes, a choice! Not both. I opted for bacon. I asked for gluten free toast, never arrived. The portion size of the full English was pathetic. I was starving, even after finishing. And the cost? $128, this did include an orange juice though! We decided to have breakfast out from there on. Afternoon tea - prior to arrival I had booked this through the Hotel. I informed them that I required a gluten free option. I was offered a glass of house champagne but opted to pay extra for a glass of Cristal. After complaining it was flat, I never got a replacement. The sandwiches for me was highly dissapinting and looked like it was an after thought. My partners, normal, looked nice though. $350 wasted in my opinion. Check out - we had a car booked at 3pm to take us to the airport, this was arrranged by the Hotel prior to our arrival at a cost of nearly $1k for return journey. We had checked out at 10am as requested and had our bags stored. We checked with Conceige services that if we sat in the “waiting area” of the bar, we would be told when the car arrives. At 3:15pm still nothing, so I went outside and the car had been waiting 25 minutes. They had told the staff but no one had thought to inform us. Overall- I’m still glad we stayed there as it was a location we both wanted to go. Would we stay again? No.

Kazi is amazing

Примечание: Tripadvisor 5.0/5

Christian d Реальные отзывы TripAdvisor

Kazi provided an exceptional experience. Very grateful. The tea was outstanding and the setting was as well. Looking forward to being able to come back many more times in the years to come. This has definitely become a staple in family tradition.

Our tea at the Plaza.

Примечание: Tripadvisor 5.0/5

amygambell Реальные отзывы TripAdvisor

Our experience at the Plaza was magical. Mostly because of the exemplary staff that made us feel comfortable, pampered, and very content. Shalim Khan, who waited on us, and Chef Miguel were particularly attentive and kind. I have dietary restrictions and allergies, and they were both very accommodating. The food was delicious, and the atmosphere was delightful. I can’t wait to come back again.

Dear amygambell, Thank you very much for taking the time to share your wonderful feedback following your recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director

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Другие интернет-пользователи оценили наш отель

  • 313 Отзывов 8.9/10 Расположение
  • 524 Отзывов 6.9/10 Номер
  • 676 Отзывов 7/10 Сервис
  • 9 Отзывов 7.5/10 Интернет
  • 202 Отзывов 7.6/10 Атмосфера
  • 186 Отзывов 5.6/10 Еда
  • 135 Отзывов 3.9/10 Соотношение цены и качества
  • 107 Отзывов 4.7/10 Чистота

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