Sofitel Istanbul Taksim

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 604

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Описание

Особенности отеля

  • Отель в самом центре Стамбула, на площади Таксим

  • В 35 мин езды от аэропорта Стамбула

  • Просторные номера и люксы с впечатляющим видом на Босфор

  • Безупречные бары и рестораны местной и французской кухни

  • Бассейн на крыше и Sofitel Spa с традиционными турецкими ритуалами

Наши номера

Расположение отеля

Sofitel Istanbul Taksim

Gumussuyu Mah, Siraselviler Cad No 13, Taksim
34437 СТАМБУЛ
Турция

GPS:41.036028, 28.985102

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 604

Рейтинг TripAdvisor  4.5/5  Отзывов: 770

Сертификат качества 2024

Sofitel staff are clueless about reservations

Примечание: Tripadvisor 3.0/5

sinan H Реальные отзывы TripAdvisor

That is reservations made on Bookings.com. And by my experience others as well I am sure. Bookings.com has specific suite descriptions down to square feet and views etc. All are provided with specific photos unique to each suite. I checked in and after a while realized that this was not the suite I had originally selected! It did not have the expansive sea view that I picked and paid for. To remedy the mistake I talked to the front desk and the gentlemen manning the desk was puzzled at first but understood the issue and said that I talk to a Mr. Salih the next morning as it was late. The next day I spoke to Mr. Salih, who seemed confrontational, irritable and defensive. Tersely he said, "All of the suites are suites. You picked a suite" I would not fall for that preposterous answer and demanded for what I paid for. I explained to him that they are all different and that the reason bookings has different photos of the very different suites are for a reason! They are not the same. So he said that he would do his best. Finally we were able to get the "original" suite in the evening. We wasted one day and one night in the non optimal suite. In the very end I realized that too wasn't the original one! The one I picked was one floor above. At this point I let it go. I know this hotel better than the staff! They really need to get their collective acts together and deliver. I was never able to unpack as we were nomads for two days. Shame on you Sofitel. There is a difference between "partial seaview" and "seaview" get it???????

Excellent vacations!

Примечание: Tripadvisor 5.0/5

888luima Реальные отзывы TripAdvisor

We had a great time in Istanbul and the hotel is great!! The personal is kind. The breakfast very complete and good taste; thank you to Setarch and her great team for the excellent work they made for us!

Superbbbbb

Примечание: Tripadvisor 5.0/5

Alamjeet Реальные отзывы TripAdvisor

Excellent service. Beautiful hotel located in the heart of Taksim square. Everything within walking distance. Special shoutout to the breakfast team. Very friendly and helpful staff. Good selection of breakfast options. Will definitely stay again.

Magnificent piano music to enhance my stay

Примечание: Tripadvisor 5.0/5

Shakir T Реальные отзывы TripAdvisor

Brilliant trip, fantastic service especially the pianoist lady she made me enjoy the hotel lobby restaurant experience even more with fantastic superb classic pieces of music made my stay magical. Regards Shakir

"Disappointing Stay with Service and Billing Issues"

Примечание: Tripadvisor 1.0/5

AliaBurhan Couples - Реальные отзывы TripAdvisor

I had several issues during my stay at the hotel. Firstly, there was a problem with the air conditioning in our room; it was uncomfortably hot. Despite contacting the front desk three times, the issue was not resolved until they finally decided to move us to another room. Additionally, the coffee machine in our room was dirty, which was quite unpleasant. There were also complications during the payment process. Having booked through Booking.com, the hotel had already charged for one room in advance as a guarantee. However, upon checking out, we noticed an extra charge of 5000 lira on our bill that was not previously disclosed. The reception staff initially did not inform us what this charge was for, only later claiming it was a security deposit. They promised a refund, but it has been a week, and we have yet to receive it. Overall, the service did not meet our expectations, especially considering the price we paid for a three-night stay.

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Другие интернет-пользователи оценили наш отель

  • 688 Отзывов 9.4/10 Расположение
  • 781 Отзывов 7.8/10 Номер
  • 1 325 Отзывов 8.4/10 Сервис
  • 5 Отзывов 9.3/10 Интернет
  • 371 Отзывов 7.4/10 Чистота
  • 355 Отзывов 6.8/10 Комфорт
  • 316 Отзывов 7.1/10 Завтрак
  • 257 Отзывов 8/10 Атмосфера

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