Peppers Noosa Resort & Villas 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 2 253

Peppers Noosa Resort & Villas - Image 1
Peppers Noosa Resort & Villas - Image 2
Peppers Noosa Resort & Villas - Image 3
Peppers Noosa Resort & Villas - Image 4
33A Viewland Drive, 4567 NOOSA HEADS, Australia

Описание

Особенности отеля

  • Plunge into the heated resort pool or get the heart rate pumping in the lap pool.

  • Dine at Park & Cove restaurant, located on the second floor above the resort's reception

  • Noosa's main beach is a stone's throw away, enjoy our location set just back from the hustle

  • Guests and welcome to enjoy complimentary WiFi during their stay with us

  • Stick to your fitness regime with our onsite gymnasium and steam room

Наши номера

Студия

Studio

  • 3 лица
  • 40 / 430 sq ft
  • Постель 1 x Большие двуспальные кровати
  • Плюсы размещения: Терраса

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Расположение отеля

Peppers Noosa Resort & Villas

33A Viewland Drive
4567 NOOSA HEADS
Australia

GPS:-26.3912903, 153.0907428

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

PARK & COVE

A testimony to the land on which we reside, it's time to usher in a new era for Australia's long-loved dining destination Noosa with the launch of Park & Cove situated right above Peppers Noosa Resort & Villas.

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Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 2 253

Рейтинг TripAdvisor  4.0/5  Отзывов: 4 863

Girls spa weekend

Примечание: Tripadvisor 4.0/5

Debra B Friends getaway - Реальные отзывы TripAdvisor

We stayed for 2 nights on a girls weekend. We have stayed before in the penthouse. This time, We were in the treetops. Our neighbours loved playing loud techno starting at 8pm until around 11pm. Fortunately, we were out most of the day, The stay itself apart from the above was comfortable. The kitchen was well equipped we had a large TV plus a TV room in. Addition The beds were comfoy and the bathrooms were well stocked. No complaints regarding the room and its comfort. The downside to the weekend was the quality of the Spa, we all expected more from Stephanie's, it isn't cheap, and we had all booked the sane treatment however we all had and got offered different things, my treatment finished 10 mins early, not great.. Probably would love this a miss in the future and go elsewhere.

Dirtiest hotel I’ve stayed at

Примечание: Tripadvisor 1.0/5

Orfhlaith C Реальные отзывы TripAdvisor

This is dirtiest hotel I’ve ever stayed at, please avoid at all costs. The room smelt of damp and urine, the carpet had hair balls and fluff on arrival. Multiple dead bugs on the walls and ceilings, only one was removed the second time we asked them to be removed despite us airdropping them pictures and telling them the exact location of the dead bugs. The hotel states they understand the importance of a clean and comfortable environment, however I struggle to see the effort being put in to achieve this standard. It’s not the standard we expect in any hotel let alone a 4 star rated hotel.

Dear orfhlaithc2024, Thank you for taking the time to provide us with your feedback, although we're truly disheartened to hear about your experience. Please accept our sincerest apologies for the cleanliness issues you encountered during your stay. We understand the impact that cleanliness has on the overall guest experience, and we are committed to taking the necessary steps to address this matter effectively. Your feedback is invaluable to us as we continually strive to enhance our standards and provide exceptional service to our guests. We would appreciate the opportunity to regain your trust and welcome you back for a much-improved stay. Please feel free to reach out to me directly at luiz.mag@peppers.com.au if you would like to discuss your experience further or if there's anything else we can do to assist you. Warm regards, Luiz Magalhaes Front Office Manager

Very pleasant stay

Примечание: Tripadvisor 4.0/5

marinagY6998GB Реальные отзывы TripAdvisor

We were pleased to stay at your resort. The staff was very helpful with changing rooms and extended check out as we asked. The room was cleaned and very well maintained. It was very good breakfast with variety of food. First time we had dinner at the restaurant and the food was delicious. It was very reasonable price as well. We had a wonderful time at the resort.

Dear Marina, Thank you so much for sharing your positive experience with us! We're thrilled to hear that you had a very pleasant stay at Peppers Noosa Resort & Villas. It's wonderful to know that our staff could assist you promptly with room changes and an extended check-out, ensuring your comfort throughout your visit. We're also delighted that you enjoyed our well-maintained rooms, delicious breakfast options, and the delightful dining experience at our restaurant. Your kind words mean a lot to us, and we're grateful for your appreciation of our efforts to make your stay memorable. We look forward to welcoming you back for another wonderful time at our resort! Best regards, Luiz Magalhaes Front Office Manager luiz.mag@peppers.com.au

Access to Hastings St - 5/5 Beds 2/5 Nature surrounding property 5/5

Примечание: Tripadvisor 3.0/5

TiffanyDem Реальные отзывы TripAdvisor

We booked a treetop villa, 2bdr & 1 bdr for all the family. We've stayed here the last few years but this time around we all decided that the fact the beds are so uncomfortable, literally springs digging into our backs, this will be the last time. Access to Hastings street (Main street in Noosa) via buggy or walking without the big budget is a drawcard. Nature surrounding the property is beautiful. Tired resort but would do the job if the beds were updated.

Dear Tiffany, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the convenient access to Hastings Street and the beautiful natural surroundings of our resort. It's always a pleasure to welcome back returning guests like yourself. We sincerely apologise for any discomfort you experienced with the beds during your stay. Rest assured, we'll take your comments into serious consideration as we strive to continually improve our accommodations for all our guests. We truly value your loyalty and hope to have the opportunity to welcome you back in the future, providing you with a more comfortable and enjoyable stay. Warm regards, Luiz Magalhaes Front Office Manager luiz.mag@peppers.com.au

Disgusting beyond belief.

Примечание: Tripadvisor 1.0/5

Passenger659280 Couples - Реальные отзывы TripAdvisor

Peppers in Noosa is without doubt the filthiest disgusting hotel I have ever had the misfortune to come across. My wife and I reluctantly had to spend one night there as we had nowhere else to go. We slept on towels as there were long black hairs in the beds and all over the floors. The carpets were filthy. There was something on the stairs which looked like excrement. My wife wiped the worktop in the kitchen with an antibacterial wipe and it came up black. The whole villa was like it absolutely filthy and smelt unpleasant. We complained and were offered another room which was almost as bad. The management there were fully aware of the state of the rooms but as it is a glorified time share complex they had no power to force the owners to remedy the problems. If you are happy spending a lot of money to stay somewhere that is about as clean a a public toilet go ahead. Otherwise stay as far away as possible from Peppers in Noosa. The only positive thing I can write here is that as we had a hire car we found a fantastic hotel about 50km away and the refund of our money was dealt with fairly quickly.

Dear Passenger659280, I am sincerely sorry to hear about your disappointing experience at Peppers Noosa Resort & Villas. Your feedback is incredibly concerning, and I apologise for the lack of cleanliness and the discomfort it caused during your stay. Please know that this is not reflective of our usual standards, and we take your comments very seriously. We understand the importance of a clean and comfortable environment for our guests, and I assure you that we are addressing your concerns with our housekeeping and maintenance teams to prevent such issues from occurring in the future. It's regrettable that we were unable to rectify the situation to your satisfaction during your stay. We appreciate your patience and understanding and are glad to hear that your refund was processed promptly. Warm regards, Luiz Magalhaes Front Office Manager luiz.mag@peppers.com.au

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