Rixos Пера Стамбул 5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 954

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Kamerhatun Mesrutiyet Cad No44, Tepebasi Beyoglu, 34440 СТАМБУЛ, Турция

Описание

Особенности отеля

  • Центральное расположение

  • Вид на Золотой Рог

  • Просторные номера

  • Встречи и банкеты

  • Рестораны

Наши номера

Расположение отеля

Rixos Пера Стамбул

Kamerhatun Mesrutiyet Cad No44, Tepebasi Beyoglu
34440 СТАМБУЛ
Турция

GPS:41.033374, 28.97497

Телефон

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Трансфер
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 954

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 232

Сертификат качества 2023

Disappointing

Примечание: Tripadvisor 1.0/5

Fatima V Couples - Реальные отзывы TripAdvisor

Unfortunately this hotel was a massive let down. Yes, the decor was beautiful. However the management and service was appalling: - the bedsheets smelled like damp (they had clearly been left wet for too long before drying). The smell was very strong. I complained multiple times and they were replaced once but still smelled. It was embarrassing to have to carry a pillow to reception and force them to smell it to prove my point. - in a 5* hotel you expect every part of the room to be cleaned. The top shelf in the cupboard wasn't. We showed housekeeping and they wiped it down but the point was that to wipe that shelf down, the point was that the room was not cleaned properly in the first place. - we had a tour booked one morning and asked the front desk to arrange a take away breakfast bag as we would leave before the breakfast buffet opened. I had pre arranged this before checking in, and also confirmed this upon check in. Come the morning of the tour, surprise surprise, no breakfast bag. - to apologise for these and other things, the front of house manager Hüseyin arranged a free dinner for us. Unfortunately the food was a let down in their Turkish restaurant. - he also promised me a free spa treatment that he never arranged (I have the WhatsApp conversation to prove this if management would like a screenshot). Overall, this was my chance to convince my husband that expensive 5* hotels are worth the money, and the hotel failed me. I really hope they can improve things because the hotel does look beautiful.

Mini vacation

Примечание: Tripadvisor 5.0/5

Hassan D Реальные отзывы TripAdvisor

It was a great service and excellent hospitality thanks to Elmira who made our check out process. They will also help me to arrange a taxi to the airport I mean Mr Ugurcan. Emre was very warm too and worth to mention about him!

Dear Hassan , Thank you for sharing your experience while staying with us at the Rixos Pera İstanbul. We are delighted to know of your satisfaction with our service you have received from our team members. We look forward to welcoming you back to the Rixos Pera İstanbul. Kind Regards , Guest Relations Team Rixos Pera İstanbul

50th wedding anniversary vacation

Примечание: Tripadvisor 5.0/5

Nour S Реальные отзывы TripAdvisor

Everything was good, excellently done by Emre. He helped me to creat a new reservation we stayed 2 extra days with good action thanks to him. Briefly I can say the best for him!! He was the best we thank you Nuri and the stay was very pleasant.. we will come back. I wouldn’t stay anywhere else thanks to Utku and I will recommend to my friends

Dear Guest , We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbul Guest Relations Team

Goodbye guys

Примечание: Tripadvisor 5.0/5

Callun G Реальные отзывы TripAdvisor

Experience was 5 star! Especially the concierge service thanks Mr Nuri! And Ugurcan and Emre , of course we will come back. Breakfast was perfect and all the staff are very helpful. I’m coming from England 🏴󠁧󠁢󠁥󠁮󠁧󠁿 we love that hotel .. thanks to the staff

Dear Guest , We very much appreciate your comments regarding your stay at the Rixos Pera. It is always a pleasure to receive positive feedback. We will share your comments with our team members. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Pera İstanbul Guest Relations Team

Good place

Примечание: Tripadvisor 5.0/5

Shaikha A Реальные отзывы TripAdvisor

Everything is great the place clean and the staff very kind . Emre was looking fancy with his glassess!! Good place for a family. And we are for a vacation and we will come back. We visited galataport and it was very near . Actually everywhere is near thank you all Emre and Nuri and everyone!!

Dear Guest , It has been our great pleasure to welcome you in Rixos Pera İstanbul. We are delighted to know that you enjoyed your stay in our property. Thank you for your appreciation on the services rendered by our team. We are extremely grateful for your positive feedback. We hope to see you again on your next visit. Thank you and have a great day. Kind Regards , Guest Relations Team

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 775 Отзывов 9.3/10 Расположение
  • 853 Отзывов 7.3/10 Номер
  • 1 191 Отзывов 9.1/10 Сервис
  • 20 Отзывов 2.2/10 Интернет
  • 379 Отзывов 8.1/10 Завтрак
  • 321 Отзывов 7.5/10 Чистота
  • 284 Отзывов 8.1/10 Атмосфера
  • 213 Отзывов 7.8/10 Удобства

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